ABDUL GAFFAR SARDER
Pharmacy Manager(HOD)
Kolkata
Summary
Results-driven Pharmacy Manager with a proven track record of leading teams to enhance patient care and optimize pharmacy operations. Expertise in inventory management and regulatory compliance, with a focus on implementing process improvements that boost efficiency and minimize medication errors. Committed to ensuring patient safety while delivering high-quality pharmaceutical services, supported by a Bachelor of Pharmacy from Rajiv Gandhi University of Health Sciences. Bilingual in English, Hindi, and Bengali, enabling effective communication in diverse healthcare environments.
Overview
3
3
Languages
7
7
years of professional experience
Work History
Pharmacy Manager(HOD)
Manipal Hospital
02.2024 - Current
- Oversaw inpatient and outpatient pharmacy operations, maintaining accurate dispensing and timely medication availability.
- Oversaw pharmacy staff workload distribution while maintaining compliance with hospital protocols.
- Administered drug inventory controls, reducing stock discrepancies and maintaining uninterrupted pharmaceutical supply.
- Tracked controlled substance handling processes to ensure alignment with regulatory and internal audit requirements.
- Facilitated prescription verification collaboration with physicians and nursing teams, strengthening medication safety.
- Instructed team members on pharmacy systems documentation practices and error-prevention workflows to improve workflow consistency.
- Standardized storage dispensing and expiry control processes through implementation across pharmacy sections.
- Ensured Medicare and Medicaid requirements matched managed care and other payer regulations through review focused on patient needs.
- Standardized workflow and simplified task prioritization to enhance operational efficiency.
- Coordinated with management team to design and deploy in-store programs supporting sales performance growth.
- Instructed patients on drug interactions, potential side effects, and optimal methods of administration.
Executive Pharmacist
Reliance Retail ltd.
06.2021 - 01.2024
- Dispensed medications and provided patient counseling, strengthening patient safety and satisfaction within fast-paced retail pharmacy workflow.
- Supported exceptional customer service by leveraging deep understanding of prescription and over-the-counter medication to address inquiries effectively.
- Coordinated inventory management and staff supervision to improve operational efficiency and maintain timely restocking aligned with customer demand.
- Monitored prescription dispensing workflow to maintain accuracy and ensure compliance with pharmacy regulations and SOPs.
- Coordinated medicine inventory replenishment by monitoring stock levels to prevent shortages and expiries.
- Managed retail pharmacy operations, ensuring prescription accuracy and regulatory compliance.
- Supervised dispensing workflow, verifying dosage, drug interactions, and patient counseling standards.
Register Pharmacist
Medica Pharmacy Pvt. ltd.
03.2020 - 06.2021
- Implemented and refined processes to support compliance with state and federal regulations, strengthening operational integrity.
- deployed strategies to enhance productivity outcomes while increasing customer satisfaction.
- Strengthened customer relationships by applying effective communication and customer service skills to resolve issues.
- Dispensed prescriptions accurately while verifying dosage, drug interactions, and patient safety
- Counseled patients on medication use, side effects, and adherence
Education
MBA - P&O&M Marketing
Swami Vivekanand Subharti University
Uttar Pradesh,INDIA 04.2001 -
B-PHARM - Pharmacy
Rajiv Gandhi University of Health Science
Bengaluru, India 04.2001 -
Skills
Effective team management
Skilled in team management
Emphasis on correctness
Accuracy in inventory management
Clear communication
Collaboration with patients and pharmacy staff
Management of pharmacy operations
Organizational time strategies
Service excellence
Regulatory compliance
Patient education and counseling
Prescription verification
Workflow optimization
Pharmacy operations management
Timeline
Pharmacy Manager(HOD)
Manipal Hospital
02.2024 - Current
Executive Pharmacist
Reliance Retail ltd.
06.2021 - 01.2024
Register Pharmacist
Medica Pharmacy Pvt. ltd.
03.2020 - 06.2021
MBA - P&O&M Marketing
Swami Vivekanand Subharti University
04.2001 -
B-PHARM - Pharmacy
Rajiv Gandhi University of Health Science
04.2001 -
LANGUAGES
English
Bengali
Hindi
Disclaimer
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