Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Abdul Islam

42/1 Puliya No 9 Jhansi

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Team Lead

Delhivery Ltd
Mahrauni
09.2021 - 04.2024
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
  • Developed strategies to increase team productivity and improve customer service levels.
  • Resolved escalated customer complaints or queries promptly and efficiently.

Operations Executive

SafeExpress
Guwahati
07.2021 - 09.2021
  • Collaborated with senior management team on strategic planning initiatives related to operations activities.
  • Identified cost saving opportunities through process optimization efforts.

Data Entry Operator

CMO Office Jhansi
Jhansi
08.2020 - 06.2021
  • Maintained daily backups of data and system files.
  • Monitored operations of computer systems and hardware.

Store Supervisor

Dish TV
Jhansi
07.2019 - 03.2020
  • Maintained records of items shipped, received, or transferred to another location.
  • Inspected physical condition of warehouse and equipment to ensure compliance with safety regulations.
  • Monitored stock levels and identified ordering needs.

Computer Operator

DPO Office Jhansi
Jhansi
04.2016 - 03.2018
  • Performed data entry tasks, including updating information in databases.
  • Provided user support for all system applications and hardware components.

Education

Bachelor of Science - Mathematics

Bundelkhand University
Jhansi
03-2017

Skills

  • Performance monitoring
  • Schedule Management
  • Trend tracking
  • Workplace Safety
  • Coaching and Mentoring
  • Operations Management
  • Quality Control

Certification

  • CCC
  • DCA
  • Xceed in Analytics from SafeJob

Languages

Hindi
First Language
English
Intermediate (B1)
B1
Urdu
Intermediate (B1)
B1

Timeline

Team Lead

Delhivery Ltd
09.2021 - 04.2024

Operations Executive

SafeExpress
07.2021 - 09.2021

Data Entry Operator

CMO Office Jhansi
08.2020 - 06.2021

Store Supervisor

Dish TV
07.2019 - 03.2020

Computer Operator

DPO Office Jhansi
04.2016 - 03.2018

Bachelor of Science - Mathematics

Bundelkhand University

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Abdul Islam