Abdul Karim
Chennai
Summary
Detail-oriented Processing Representative with expertise in data entry accuracy and process optimization. Leverages strong time management and problem-solving skills to enhance operational efficiency in fast-paced environments. Focused on supporting team objectives and ensuring client satisfaction through effective organizational strategies. Dynamic Client Processing Representative with a strong foundation in managing bond settlements and corporate actions. Skilled in enhancing team efficiency and delivering cross-training sessions, ready to contribute to operational improvements and client satisfaction.
Overview
6
6
years of professional experience
Work History
Associate, Client Processing Representative
Bank of New York
Chennai
08.2020 - Current
- Managed end-to-end new deal setup in IPA, creating deal records from bond issuance through pricing, settlement, and maturity to ensure operational continuity.
- Handled bond settlements and corporate actions, ensuring timely payments via custodian services to clearing houses like Clearstream and Euroclear.
- Processed SWIFT transactions and released client payments using MT566 messages.
- Validated and finalized client deals through accurate data calculation and system input.
- Managed Mid-Term Notes (MTN) and Floating Rate Notes (FRN), including rate fixing and daily reporting.
- Achieved 100% turnaround time (TAT) while maintaining high-quality standards.
- Streamlined operational processes, reducing errors and enhancing team efficiency across functions.
- Facilitated onshore operations for static data, registers, and DWAC processes.
- Led migration of key onshore processes to India, ensuring knowledge transfer and process alignment.
- Acted as the primary point of contact for query handling and escalation management.
- Participated in process-level and leadership meetings, contributing to decision-making and improvements.
- Delivered cross-training sessions to team members across Chennai and Pune during high-volume periods.
- Prepared MoMs for client and internal meetings to track discussions and action items.
- Worked as a Processor and Verifier in Capital Investment and Bonds operations.
- Verified claim submissions, ensured data accuracy, and processed them for adjudication.
Education
M.com - Commerce
DG Vaishnav College, Arumbakkam, Chennai
Chennai04-2020
B.Com - Commerce
The New College, Royapettah, Chennai
Chennai05-2018
H.S.C -
St Joseph’s Boys Higher Secondary School, T V Mala
Tiruvannamalai04-2009
S.S.L.C -
St Joseph’s Boys Higher Secondary School, T V Mala
Tiruvannamalai04-2007
Skills
- Tally ERP 9
- MS office
Languages
English
Upper Intermediate (B2)
B2
Tamil
Advanced (C1)
C1
Hindi
Intermediate (B1)
B1
Urdu
Intermediate (B1)
B1
Accomplishments
• Promoted from Grade F to Grade G in recognition of consistent high performance and valuable contributions.
• Received multiple WOW and VIP awards from the onshore team for exceptional performance and delivery.
• Honored with the “Passion for Excellence” award for providing critical support during high-pressure situations.
• Implemented process improvements that enhanced operational stability and reduced errors.
• Contributed to automation initiatives and successfully completed User Acceptance Testing (UAT).
• Actively participated in CSR initiatives and organizational engagement activities.
• Received multiple WOW and VIP awards from the onshore team for exceptional performance and delivery.
• Honored with the “Passion for Excellence” award for providing critical support during high-pressure situations.
• Implemented process improvements that enhanced operational stability and reduced errors.
• Contributed to automation initiatives and successfully completed User Acceptance Testing (UAT).
• Actively participated in CSR initiatives and organizational engagement activities.
Affiliations
• Participated in weekly client meetings and prepared MoM/action trackers.
• Provided cross-training to team members across Chennai and Pune during high-volume periods.
• Contributed to process improvement, automation initiatives, and UAT testing.
• Contributed to employee engagement initiatives, organizing Fun Friday and festive events.
• Provided cross-training to team members across Chennai and Pune during high-volume periods.
• Contributed to process improvement, automation initiatives, and UAT testing.
• Contributed to employee engagement initiatives, organizing Fun Friday and festive events.
Applications
- IPA
- Reperio
- GD Oasis
- GDI
- Nexen
- AMH Tool
- Merva
- Global Afra
Hobbies
- Badminton
- Travelling
- Writing Tamil poems
Timeline
Associate, Client Processing Representative
Bank of New York
08.2020 - Current
M.com - Commerce
DG Vaishnav College, Arumbakkam, Chennai
B.Com - Commerce
The New College, Royapettah, Chennai
H.S.C -
St Joseph’s Boys Higher Secondary School, T V Mala
S.S.L.C -
St Joseph’s Boys Higher Secondary School, T V Mala