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Results-oriented Managing Director with over 15 years of international experience in leading and optimizing operations within the BPO, media, and entertainment sectors. Demonstrated expertise in strategic planning, financial oversight, and operational excellence, driving significant business growth and operational efficiencies. Skilled in building and managing high-performing global teams, with a proven track record of fostering strong client relationships and achieving high client retention rates. Adept at leveraging technology and process automation to streamline operations and enhance productivity. Known for decisive and results-oriented decision making, with a keen focus on delivering optimal outcomes and maintaining organizational profitability. Fluent in English and Spanish, with a robust background in transforming and scaling businesses across diverse markets.


  Multi-tasking, techno-managerial professional with expertise in setting, monitoring and managing business plans focused on enabling sustained growth, improving operations and maximizing profits. Big-picture thinker with a good eye for operations, project technicalities and delivery.
  Strategic and results-oriented business leader with experience in strategy, planning and operations. Skilled in developing and executing business plans to maximize profitability, streamline operations and maintain compliance with industry regulations. Proven people leader motivates and optimizes staff performance and productivity.
  Detail-oriented with strong organizational skills and ability to handle multiple projects simultaneously with a high degree of accuracy.


Results-driven Head of Operations and Management with over 20 years of experience leading multi-site operations across 40+ locations and supporting 3,000+ staff in the fields of real estate, housing, facilities management, construction, commercial and residential operations, logistics, maintenance, health & safety, training, marketing, and administration.

Proven expertise in strategic planning, organisational development, and cross-functional team leadership, successfully managing diverse teams across technical and administrative disciplines. Experienced in operations and facilities management, vendor and contractor oversight, project and program management, capital projects, risk assessment, and compliance.

Demonstrated ability to manage multi-site portfolios valued at AED 3–5 billion, driving operational efficiency, revenue growth, and client satisfaction while maintaining safety, quality, and regulatory compliance. Highly skilled in multi-tasking, stakeholder engagement, and public-facing leadership, serving as a key liaison with government entities, clients, vendors, and service providers. Tech-savvy, efficiency-focused, and recognized for strategic vision, operational excellence, and measurable results.

UPDA-Certified Mechanical Engineer (Qatar) with over 15 years of proven expertise in the HVAC & R industry, spanning Design, Project Management, Commissioning, and Maintenance across Oil & Gas, Infrastructure, and Industrial sectors.
Currently serving as Managing Director at Tujiha Ducts LLP, a leading prefabricated air duct manufacturer, and Business Development Manager at MBAT Builders & Developers.
A specialist in HVAC systems design and operations, including chilled water plants, cooling towers, heat exchangers, packaged/DX systems, and BMS-integrated HVAC controls. Demonstrated excellence in cleanroom design and execution, retrofit and revamp solutions, and multi-disciplinary project coordination for large-scale installations.
Leadership & Professional Roles:

  Charter President, ISHRAE Calicut Sub-Chapter (SY 2022–24)
  Regional Support Director Consultant, BNI Calicut Region

Core Strengths:

  Strategic planning, scheduling, and execution of preventive & corrective maintenance
  Expertise in HVAC standards: ASHRAE, ARI, AMCA, NFPA, ANSI, CIBSE, SMACNA, ISO
  Skilled in MEP coordination, vendor management, and client/consultant interfacing
  Strong communication, analytical, and problem-solving abilities
  Proven leadership in developing partnerships, optimizing manpower productivity, and ensuring timely, cost-efficient project delivery


Committed manager with exceptional leadership, organisational skills and communication abilities leads high-performing cross-functional teams. Leads projects, company operations and business growth. Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements. Committed management student eager to develop and hone skills in practical business settings. Applies comprehensive education and personal skills to tackle challenging topics. Learn quickly and brings advanced organisational skills. Knowledgeable management professional with proven success in achieving and exceeding regional revenue goals within company growth strategies. Skilled at developing local business strategy and overseeing change management to implement successful improvements. Successful manager equipped to plan, lead and optimise operations for changing landscape. Accomplished in delivering above-expected results while streamlining operations. Ambitious to affect change and bring results in new environment. Results-driven, ambitious and competitive business leader focused on transformative leadership and continuous improvement to drive growth and maximise profits. Tenacious executive ready to take on challenging role, meet goals and surpass expectations. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Abdul Latheef

Summary

Overview

Work History

Managing Director

Manager

Content Editor

Office Administrator

Documentation Manager

Founder and Principal

Co - Founder and Principal

Education

BA - English Language and Literature/Letters

PRE DEGREE COURSE - Humanities/Humanistic Studies

High School Diploma - undefined

Bachelor of Arts - undefined

Skills

Timeline

Managing Director

Manager

Content Editor

Office Administrator

Documentation Manager

Founder and Principal

Co - Founder and Principal

BA - English Language and Literature/Letters

PRE DEGREE COURSE - Humanities/Humanistic Studies

High School Diploma - undefined

Bachelor of Arts - undefined

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