- Volunteering in local community events
- Learning Productivity Hacks
- Mentoring Junior Folks
Abdul Shaik
Nellore
Summary
Seasoned Salesforce consultant with 9 years of experience in designing, developing, and implementing Salesforce solutions across diverse industries. Expertise in Sales Cloud, Service Cloud, Field Service Lightning (FSL), Experience Cloud, and custom app development using Apex, Visualforce, Lightning Web Components (LWC), and integrations (REST). Skilled in end-to-end project delivery, including requirement gathering, solution architecture, development, testing, deployment, and post-implementation support. Strong background in Agile methodology, stakeholder management, and cross-functional team collaboration. 6x Salesforce Certified professional driven by a passion for delivering scalable and user-centric CRM solutions that generate tangible business value.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Consultant
Jade Global
03.2021 - Current
- Designed and developed multiple Apex classes, triggers, and Lightning Web Components (LWC) for custom Salesforce solutions.
- Migrated applications to Lightning Experience, redesigned UI using Lightning Design System (LDS), and replaced JavaScript buttons with LWCs and Quick Actions.
- Built enterprise-level Lightning Apps and customized Salesforce Sites to support customer service requests.
- Managed user roles and permissions in Sales Cloud and delivered end-to-end implementations for Sales and Service Cloud.
- Led CRM transformations, integrated with legacy systems like Egnyte, and followed Agile methodology for app development.
- Collaborated with QA teams for test case reviews and ensured smooth deployment readiness.
Senior Salesforce Developer
Accenture
03.2019 - 09.2021
- Developed Apex Classes, Triggers, Visualforce pages, and Lightning Aura Components for custom Salesforce solutions.
- Migrated applications from Classic to Lightning Experience and customized UI using Visualforce, Aura, and Lightning Web Components.
Customized Opportunity stage updates using Lightning components and built dynamic Lightning pages and apps. - Collaborated with business users and consultants to gather requirements and deliver tailored Sales and Service Cloud solutions.
- Implemented custom objects, validation rules, reports, dashboards, and analytical snapshots for robust data handling.
- Integrated Salesforce Commerce Cloud with Facebook using Dynamic Ads and enabled advanced Lightning file management.
- Reviewed code for best practices, created reusable components, and ensured unit test coverage using Apex Test Classes.
Salesforce Administrator & Developer
Atos
05.2015 - 03.2019
- Implemented Service Cloud modules including Case Management, Web-to-Case, Knowledge Base, and Article Management to streamline support processes.
- Automated lead routing, escalation, and notifications using workflows in Sales Cloud; managed queues, assignment rules, and auto-responses.
Designed custom Service Cloud console apps and dashboards to enhance CRM team productivity. - Developed batch jobs and scheduled data archiving with Batch Apex; integrated Salesforce with external systems via REST API.
- Automated user provisioning, bulk data processing, and permission assignments using Apex, Flows, and Custom Sites.
- Created and maintained technical documentation for design, data migration, and integration activities.
- Built custom objects, validation rules, Visualforce pages, and Lightning components; ensured test coverage and best coding practices.
- Managed data operations using Data Loader and Apex Scheduler for backup and bulk import/export tasks.
Education
Bachelor of Science - Computer Applications
Vikrama SImhapuri University
Nellore03-2015
Skills
- Apex
- LWC
- SOQL/SOSL
- REST Integration
- HTML
- CSS
- Javascript
- Consulting
- Mentoring
- Training
Certification
- Salesforce certified Administrator
- Salesforce Certified App Builder
- Salesforce Certified AI Associate
- Salesforce Certified Platform Developer 1
- Salesforce Certified Service Cloud Consultant
- Salesforce Certified Data Cloud Consultant
Interests
Timeline
Senior Consultant
Jade Global
03.2021 - Current
Senior Salesforce Developer
Accenture
03.2019 - 09.2021
Salesforce Administrator & Developer
Atos
05.2015 - 03.2019
Bachelor of Science - Computer Applications
Vikrama SImhapuri University
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