Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic
Abdulla MS

Abdulla MS

Restaurant manager
Trivandrum ,India

Summary

Customer-focused professional with strong skills in client relationship management, CRM systems, customer engagement, and issue resolution. Experienced in managing customer interactions, maintaining accurate records, handling escalations, and supporting retention initiatives. Entrepreneurial restaurant owner experienced in kitchen operations, team leadership, and delivering high-quality meals with excellent customer satisfaction.

Overview

6
6
years of professional experience

Work History

Owner

Abdulla ms
Trivandrum, India
01.2021 - Current

Owned and operated a premium café, managing customer relations, daily operations, staff supervision, and financial controls while maintaining high service and quality standards.

Restaurant manager

Abdulla ms
Thrissur, India
03.2022 - 06.2024

Managed daily café operations including customer relations, staff supervision, inventory, billing, and quality control. maintaining kitchen hygiene, and working efficiently in fast-paced kitchens. Skilled in food preparation, inventory management, and teamwork. Passionate about delivering excellent taste and presentation.

Marketing specialist

Abdulla ms
Thrissur, India
03.2020 - 03.2021

Results-oriented marketing professional with skills in digital marketing, campaign planning, content creation, market research, and performance analysis. Experienced in brand promotion, social media marketing, customer engagement, and lead generation. Strong analytical, communication, and coordination abilities with a focus on measurable marketing outcomes.

Education

Bachelor of Science - Computer Science

AR college of engineering and technology
Kadayam tamilnadu
03.2017

Certificate of Higher Education - Science

Manarul hudha higher secondary
Trivandrum
2013

Skills

Food preparation and safety

Sales performance monitoring

Food service background

Event planning and management

Marketing and advertising

Menu development

Democratic leadership

Communication excellence

Efficient organiser

Operations management

Health and Safety Compliance

Promotion and upselling techniques

Restaurant marketing

Financial reporting

Staff leadership

Languages

English
Advanced (C1)
A1
Tamil
Bilingual or Proficient (C2)
A1
Hindi
Bilingual or Proficient (C2)
A1
Latvian
Beginner (A1)
A1

Interests

Reading

Cooking

Travel

Timeline

Restaurant manager

Abdulla ms
03.2022 - 06.2024

Owner

Abdulla ms
01.2021 - Current

Marketing specialist

Abdulla ms
03.2020 - 03.2021

Bachelor of Science - Computer Science

AR college of engineering and technology

Certificate of Higher Education - Science

Manarul hudha higher secondary
Abdulla MSRestaurant manager