

Customer-focused professional with strong skills in client relationship management, CRM systems, customer engagement, and issue resolution. Experienced in managing customer interactions, maintaining accurate records, handling escalations, and supporting retention initiatives. Entrepreneurial restaurant owner experienced in kitchen operations, team leadership, and delivering high-quality meals with excellent customer satisfaction.
Owned and operated a premium café, managing customer relations, daily operations, staff supervision, and financial controls while maintaining high service and quality standards.
Managed daily café operations including customer relations, staff supervision, inventory, billing, and quality control. maintaining kitchen hygiene, and working efficiently in fast-paced kitchens. Skilled in food preparation, inventory management, and teamwork. Passionate about delivering excellent taste and presentation.
Results-oriented marketing professional with skills in digital marketing, campaign planning, content creation, market research, and performance analysis. Experienced in brand promotion, social media marketing, customer engagement, and lead generation. Strong analytical, communication, and coordination abilities with a focus on measurable marketing outcomes.
Food preparation and safety
Sales performance monitoring
Food service background
Event planning and management
Marketing and advertising
Menu development
Democratic leadership
Communication excellence
Efficient organiser
Operations management
Health and Safety Compliance
Promotion and upselling techniques
Restaurant marketing
Financial reporting
Staff leadership
Reading
Cooking
Travel