Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
ABDULNABI MOHAMMAD

ABDULNABI MOHAMMAD

Hyderabad

Summary

Meticulous Mobile Phone Technician with 10+ years helping private consumers and business customers get up and running after device failures strike. Well-versed in best practices and repair protocols for both iOS and Android-based smartphones. Trusted to handle devices with privacy and security, consistently maintaining customer confidentiality.


Overview

14
14
years of professional experience

Work History

Mobile Phone Repair Technician

M-Tech Solutions
Hyderabad, TG
04.2010 - Current
  • Kept up-to-date with industry trends and emerging technologies to continuously improve diagnostic techniques and repair methodologies.
  • Developed expertise in repairing diverse mobile devices, including smartphones, tablets, and wearable s from various brands.
  • Reduced repair turnaround time with streamlined workflow processes for increased productivity.
  • Promoted culture of continuous improvement within workshop through proactive identification of areas needing enhancement.
  • Enhanced customer satisfaction by efficiently diagnosing and repairing various mobile device issues.
  • Established trust relationships with clients by consistently delivering high-quality repairs that ensured their devices'' longevity and optimum performance levels Post service.
  • Assisted in driving store sales by providing knowledgeable recommendations for device accessories and protection plans to customers during the repair process.
  • Collaborated with team members to improve overall service quality, resulting in higher customer retention rates.
  • Detected and repaired machinery faults using electrical and manual testing methods.
  • Reset and restored mobile operating systems such to factory default settings to correct software-based faults.
  • Software installation and updating programs
  • Mobile SOS Chip Repairing And Programming CPU EMMC AND UFS REWORK
  • Excellent hand-eye coordination and ability to perform small repairs
  • In-depth knowledge of different models of cell phones both old and new
  • Capable of following instructions reading diagrams and carrying out tasks
  • Professional demeanor with customers and coworkers
  • Exceptional knowledge of cell phone operating systems and features
  • Capable of working independently or with A team
  • Exemplary work ethic needed to succeed in any career
  • Proven loyalty to A specific position and company
  • Provided training support for new hires, sharing knowledge about best practices in mobile device repairs
  • Resolved problems, improved operations and provided exceptional service

Education

No Degree - S.S.C Secondary School Certificate

SEMHS
Shadnagar, India
04.2007

Skills

  • Component Replacement
  • Software repair
  • Network Troubleshooting
  • Screen Repair
  • Battery Replacement
  • Hardware Repair
  • Water Damage Repair
  • Camera Repair
  • Charging Port Repair
  • Expert Diagnostics
  • Device Unlocking
  • Screen Replacement
  • Hardware upgrades
  • Software Installations

Languages

English
Intermediate (B1)
Hindi
Advanced (C1)

Timeline

Mobile Phone Repair Technician

M-Tech Solutions
04.2010 - Current

No Degree - S.S.C Secondary School Certificate

SEMHS
ABDULNABI MOHAMMAD