Abdulwahid M Khatib
Assistant Manager RAMP
Mumbai
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Goal-driven and skilled individual offering 10 years of experience in aviation industry. Knowledgeable and critical thinker. Successful and diverse experience in below-wing airline services.
Overview
15
15
years of professional experience
2
2
years of post-secondary education
2
2
Certifications
Work History
Assistant Manager RAMP
Indigo Airlines
Mumbai
09.2011 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Defined clear targets and objectives and communicated to other team members.
- Monitored airfield duties and personnel to make proactive changes to procedures, workflows and task responsibilities to maintain operations targets.
- Prepared daily flight plans and coordinated with other agencies for seamless operations.
- Investigated and reported accidents, incidents, or safety concerns to appropriate personnel and authorities.
- Scrutinized and managed flow of incoming and outgoing aircraft, providing guidance and support as needed.
- Conducted departure and arrival briefings.
- Coordinated with other agencies to maintain safe and secure airfield environment.
- Trained and developed new hires to drive efficient performance by teaching and emphasizing key skills, procedures and performance optimization strategies from day one.
- Implemented and enforced safety policies and procedures, confirming compliance with regulations.
- Executed regular airfield inspections, identifying and reporting safety hazards or issues to supervisor.
Passenger Service Officer
Celebinas
Mumbai
01.2010 - 08.2011
- Oversaw ticketing, gate and ramp services.
- Tagged baggage and routed to appropriate location for loading and screening.
- Checked in luggage and confirmed all carry-on items met federal guidelines.
- Announced flight status updates and information about gate changes over PA system.
Internship
GVK Airport
Mumbai
10.2009 - 12.2009
- Sorted and organized files, spreadsheets, and reports.
- Analyzed problems and worked with teams to develop solutions.
- Interacted with customers by phone, email, or in-person to provide information.
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
Education
Diploma In Airpot Management And Customer Service - Aviation Management
Aptech
Mumbai 08.2009 - 08.2010
Bachelor Of Commerce - Accounting
Mumbai University
Mumbai 07.2008 - 03.2009
Higher Secondary Certification - Commerce
Burhani College of Commerce &Arts
Mumbai 07.2003 - 03.2004
Skills
Ramp service
Additional Information
- Passport No-T5473339
- Date of Issue - 22nd May 2019
- Date of Expiry - 21st May 2029
- Place of issue -Mumbai
Languages
English
Upper intermediate (B2)
Hindi
Upper intermediate (B2)
Certification
Licensed [Load Officer] - [December-2024]
Work Preference
Work Type
Full TimeLocation Preference
On-SiteImportant To Me
Work-life balanceCareer advancementPersonal development programsTeam Building / Company RetreatsInterests
Travelling I love friends’ trips and family outings but solo travelling brings me the real adventure and thrill to venture into new places all by myself”
Timeline
Dangerous Good CAT10
11-2025
Licensed [Load Officer] - [December-2024]
12-2024
Assistant Manager RAMP
Indigo Airlines
09.2011 - Current
Passenger Service Officer
Celebinas
01.2010 - 08.2011
Internship
GVK Airport
10.2009 - 12.2009
Diploma In Airpot Management And Customer Service - Aviation Management
Aptech
08.2009 - 08.2010
Bachelor Of Commerce - Accounting
Mumbai University
07.2008 - 03.2009
Higher Secondary Certification - Commerce
Burhani College of Commerce &Arts
07.2003 - 03.2004
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