Abel Jain
Thiruvalla
Summary
Ambitious and forward-thinking professional seeking innovative opportunities in Hospitality, Business Development, and Marketing. I'm eager to leverage my expertise to drive growth, strategy, and success for a dynamic organization. With a passion for continuous learning and adaptability, I'm excited to stay ahead of the curve and contribute to a company's evolving business landscape.
Overview
6
6
years of professional experience
Work History
Branch Manager
Nakshatra Collections
Vypin
02.2023 - 02.2024
- Evaluated performance of staff using company-wide review plan.
- Designed sales and service strategies to improve revenue and retention.
- Disciplined employees to encourage compliance with company policies and procedures.
- Organized orientation sessions for new employees to ensure smooth onboarding experience.
- Negotiated contracts with vendors to secure favorable terms and pricing.
- Identified new methods of engaging customers through social media channels.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Analyzed customer data to identify trends, preferences, and opportunities for growth.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Compiled and submitted reports to the owner on weekly basis.
- Performed other duties assigned by the owner.
Sales Consultant
Incheon Kia
COCHIN
05.2022 - 01.2023
- Developed key customer relationships to increase sales.
- Set up meetings with potential clients and listened to their wishes and concerns.
- Generated sales across complete sales cycle process from prospecting through contract negotiations and closings.
- Analyzed sales space capacities based on system parameters, securing high stock availability.
- Priced out products for customers and drew up sales paperwork.
- Provided detailed product information to customers, including features, prices, and availability.
- Negotiated deals and handled complaints or objections.
- Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.
Sales Consultant
Oxygen Digital Shop
Thiruvala
03.2019 - 04.2022
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
- Analyzed sales space capacities based on system parameters, securing high stock availability.
- Greeted incoming customers and provided expert sales and service to drive revenue.
- Maintained accurate records of all sales activities in the CRM system.
- Performed cold calls to prospective customers to introduce company offerings.
- Participated in regular training sessions on new products, services, and industry trends.
- Worked with fellow sales team members to achieve group targets.
- Recognized by management for providing exceptional customer service.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Managed inventory and supplies to ensure materials were available when needed.
Administrative Assistant
Hair O Craft
COCHIN
04.2018 - 02.2019
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
- Managed multiple projects simultaneously while meeting deadlines in a fast-paced environment.
- Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Education
Bachelor's in Commerce - Accounting
Mahathma Gandhi University
Changanacherry 01-2019
12th Grade - CBSE- CGPA 6.2
Believers Church Residencial School
Thiruvalla04-2016
10th Grade - CBSE- CGPA 7.6
Labour India Public School
Kottayam04-2014
Skills
- Team leadership and management
- Sales strategy development
- Presentation and negotiation
- Time management and organization
- Adaptability and problem-solving
- Data analysis and interpretation
- Public speaking
- Conflict resolution
- Market research and analysis
- Client management
Languages
English
Proficient
C2
Malayalam
Proficient
C2
Hindi
Elementary
A2
Tamil
Beginner
A1
Timeline
Branch Manager
Nakshatra Collections
02.2023 - 02.2024
Sales Consultant
Incheon Kia
05.2022 - 01.2023
Sales Consultant
Oxygen Digital Shop
03.2019 - 04.2022
Administrative Assistant
Hair O Craft
04.2018 - 02.2019
Bachelor's in Commerce - Accounting
Mahathma Gandhi University
12th Grade - CBSE- CGPA 6.2
Believers Church Residencial School
10th Grade - CBSE- CGPA 7.6
Labour India Public School