Hi, I’m
Abhas Kumar Samal
Senior Software Engineer
Bhubaneswar
Summary
Possess over 6+ years of IT Infrastructure experience specifically in the Enterprise desktop management, Patch management and software distribution. Bear solid understanding of Active Directory, Group Policies, Infra level-activities, Vulnerabilities Remediation and Microsoft SCCM platforms. Also having 2+ years of hands on expertise in INTUNE(MDM), Windows Auto-Pilot, Microsoft managed Desktop (MMD)
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
years of professional experience
6
years of post-secondary education
1
Language
Work History
HSBC Software Development (India) Private LimitedPune
Senior Software Engineer
03.2023 - Current
Job overview
- Worked on SQL DRS replication, Collection awaiting refresh queue, Policy delay count, Reporting server URL health check, SQL blocking, SQL jobs status across all Prod DBs, MECM components status messages, Adaptiva services and Buffer size
- Maintaining Illumio reports and Power BI reports, Script check on MECM Servers, McAfee version on MECM servers, Boundary overlap check
- Involved in configurations of SCCM site(s) such as Boundary, Boundary Groups, Collection, Client Settings and Site Maintenance Tasks as per best and business requirements
- Installing SCCM clients with Client-Push, Manual installation and good experience in Trouble shooting
- Backup of Primary sites and troubleshooting of backup failures
- Creating boundary and boundary groups
- Maintaining MECM Server’s health check by Rebooting pending machines through Self-service Portal, Disk drive free space check, MECM and other critical service’s status, Resource utilization
- Maintain MECM components health check including Management insights, Collection Evaluation, Cross site replication, Maintenance tasks, MECM wrong site code assignment, Policy, Missing Boundary
- Maintain Outbox file counts, MP overall health, SMS Distribution point pool status, Content library folder cleanup, Content distribution status, MECM DP health
- Working on WSUS Web application pool status, Sync status, SUP catalog version update
- Working experience on Patch vulnerability Management by remediate High & critical vulnerabilities
- Hands on experience on end to end Server/Workstation Patch deployments and failure troubleshooting
- Expertise in Software Distribution (Application/Package Model) using SCCM and troubleshooting deployment failures
- Windows software updates distribution, deployment and troubleshooting
- Good experience in SCCM operations like SCCM Client Installation, Client remediation, Hardware Inventory and Software Inventory
- Knowledge in creating custom collections by using Query rule
- Good Experience in Application Management in SCCM CB and troubleshooting through logs
- Having hands on experience in creating custom reports using SQL Queries
- Prepared Weekly and Monthly reports/dashboards and share with management for customer reviews
- Creating new Adaptiva offices by adding IP addresses as per customer request
- Working on JIRA tool to maintain daily BAU activities, critical issue, JIRA SD task, subtask
- Involving and Troubleshooting build on PXE machines including Adaptiva
- Good Flexibility in working as team and maintaining standard
- Good experience on RBAC Administration
- Working on remote tools like Citrix webspace and Remote Desktop anywhere etc
- Providing timely information and guidance for L1, L2 & Desk side support team to carry out the daily operation smoothly.
Tata Consultancy Services Ltd.Bhubaneswar
IT Analyst
02.2021 - 02.2023
Job overview
- Defining Roles & Restrictions for various user /Admin based profiles
- Managed Internal & Public Applications including, uploading new internal Apps/Public Apps for Windows Desktop, IOS & Android Platforms
- Worked on Apple Device Enrollment Program for VPP and Managed Devices/Supervised Devices
- Upgrade Versions of Apps and Assignments, Renew provisioning profile, Addition of AD groups
- To undertake corporate wipe (selective wipe), view registration details, view device information on user request basis
- Deploy various profiles, managing devices, Groups and policies, Wi-Fi and VPN
- Responsible for creating and Assignment for Smart Groups, User Groups, Profiles, Restrictions, Web clips, Bookmarks, Compliance Polices
- Provided escalation support for mobile devices, including iPhones, Android and Windows
- Working with engineering team on Supportability of product, new enhancement requests related to features and functionality, to improve customer's experience
- Ensures mobile implementations are in line with security policies and corporate standards
- Hands on experience on MDM platform, ShareFile, Android Enterprise, Apple DEP & VPP
- Assisting customers with complex issues related with Application upgrade, App configuration, Network related issues, Policy, Application settings, DEP, VPP, Android Enterprise, Certificate renewal, APNS
- Troubleshooting Enrollment related issues on user device for various platforms
- Working Parallel with Escalation team for complex issues and escalated cases which need urgent intervention
- Working with engineering team on Supportability of product, new enhancement requests related to features and functionality, to improve customer's experience
- Working on Windows Auto pilot/Microsoft managed Desktop via using USMT package end to end.
Convergys India Services Pvt. Ltd, BangaloreBangalore
SCCM Administrator
01.2018 - 02.2021
Job overview
- Software deployment, patch management & client installation using SCCM Managing and configuring clients using SCCM
- SCCM Client and Server troubleshooting
- Doing some SCCM daily task by using PowerShell Scripting
- Active Directory Services – User Management & creating GPO’s Installing & configuring SCCM, Active Directory and DNS
- Development and support of Windows 7, Windows 8.1, Windows 10
- Compatibility, software performance and business continuity requirements for client
- Handling SCCM Client installations & un-installations and troubleshooting various issues on SCCM Client
- Security updates/Patch deployment through SCCM Server
- Creating Packages and Collections
- Maintaining SCCM Patch activities
- Working towards Non-Compliance SCCM machines
- Having Good Working Knowledge with Implementation and Operations Teams
- Performing QA, IT test and client interaction on regular basis with all project
- Customer relationship management, Service Level/KPI reporting/review, Process Improvement, Incident review, implementation of corrective and preventive action
- Configuring, deploying, managing and troubleshooting SCCM 2007 & SCCM 2012 Clients
- Installed & configured SCCM 2007 & 2012 Site Servers and Server Roles
- Patch Management using WSUS in SCCM 2012
- Creating package with advertise to clients
- Configuring SCCM Site Maintenance, Software deployment, Patch management, Security Updates and Reporting
- Installation of SCCM clients using SCCM client center application & client push installation
- Generating various kinds of reports from SQL Server Database
- Knowledge of SCCM client installation, software distribution, patch management, remote control, and other SMS issues
- Performing Integration Testing Phase after completion of SCCM Deployment
- Strong communication and people skills, both written and verbal
- Able to assess and resolve client issues quickly
- Proven record of reliability, ability to perform under time constraints, and good judgment under pressure.
- Assisted in migration projects, successfully transitioning systems from older platforms to newer technologies without disruption to business operations.
Education
Gandhi Institute For Education & TechnologyBhubaneswar
B.Tech in Electrical Engineering From BPUT, Odisha from Electrical Engineering
06.2011 - 04.2014
Nilachal PolytechnicBhubaneswar
Diploma in Electrical Engineering From SCTE&VT from Electrical Engineering
05.2008 - 04.2011
Skills
SQL
Personal Information
- Passport Number: Available
- Father's Name: Late Ganeswar Samal
- Mother's Name: Arunabala Samal
- Nationality: Indian
- Marital Status: Married
Personal Declaration
I hereby declare that the information given above is true to the best of my Knowledge & Belief
Alternate Mobile
+91-7008693908
Timeline
Senior Software Engineer
HSBC Software Development (India) Private Limited
03.2023 - Current
IT Analyst
Tata Consultancy Services Ltd.
02.2021 - 02.2023
SCCM Administrator
Convergys India Services Pvt. Ltd, Bangalore
01.2018 - 02.2021
Gandhi Institute For Education & Technology
B.Tech in Electrical Engineering From BPUT, Odisha from Electrical Engineering
06.2011 - 04.2014
Nilachal Polytechnic
Diploma in Electrical Engineering From SCTE&VT from Electrical Engineering
05.2008 - 04.2011
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