Summary
Overview
Work History
Education
Skills
Timeline
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Abhay Bagchi

Senior Associate Consultant
New Delhi

Summary

Results-driven Data Analyst with proven expertise in data analysis, data validation and testing, and ensuring high standards of data quality and assurance. Highly skilled in SQL for complex data extraction and manipulation, data modelling to enable robust analytics architecture, and implementing data governance frameworks for secure and compliant data management. Adept at identifying and resolving data inconsistencies through rigorous data cleansing processes, translating raw information into actionable insights that support informed business decisions. Recognized for strong analytical abilities, meticulous attention to detail, and a commitment to maintaining data integrity throughout the analytics lifecycle.

Overview

8
8
years of professional experience

Work History

Senior Associate Consultant

Infosys Ltd.
06.2022 - Current
  • Imported, cleaned, transformed, and validated large datasets to extract actionable insights for key business decision-making and strategic planning.
  • Translated complex, high-volume raw data into meaningful information and insights, enabling data-driven improvements in Customer Experience touchpoints and related success metrics.
  • Leveraged advanced statistical techniques and analytics to answer business questions, identify trends, and optimize business processes, significantly contributing to enhanced customer satisfaction and operational efficiency.
  • Produced comprehensive reports, data visualizations, graphs, summaries, and executive-ready presentations that clearly communicated analytic results and aligned with diverse business needs.
  • Consulted with teams to recommend and implement process improvements, enhancing the timeliness, relevance, and clarity of data deliverables.
  • Presented interactive Power BI dashboards and visualizations to clients, on the ETL data validation and testing progress
  • Supported end-to-end data preparation and analysis—including collection, cleansing, and transformation—to ensure high-quality, reliable, and consistent information across projects.
  • Monitored and ensured data quality through active participation in quality assurance processes, maintaining consistency across all reports and performance metrics.
  • Generated recurring monthly reports and addressed ad-hoc analysis requests for a wide range of stakeholders, driving strategic initiatives through timely data insights.
  • Collaborated closely with global and regional senior analysts and team leads, adopting best-in-class approaches to data modeling, visualization, and storytelling.
  • Partnered with business stakeholders across functions to understand analytical needs, propose tailored data solutions, and communicate impactful insights in an actionable, business-friendly manner.

Customer Support Executive

Hinduja Global Solutions
01.2019 - 04.2019
  • Improved customer satisfaction by efficiently addressing and resolving inquiries, concerns, and complaints.
  • Listened to customers' questions and concerns to provide answers or responses.
  • Provided excellent customer service by efficiently resolving issues and responding to inquiries.
  • Managed high-stress situations effectively while maintaining a calm demeanor and providing empathetic support to customers facing challenges or frustration.

Supply Chain Management Intern

Cargill India
06.2017 - 07.2017
  • Worked closely with quality assurance teams to develop supplier audit protocols and monitor compliance with established standards.
  • Helped drive collaboration between internal departments such as finance, sales, and operations to ensure alignment on supply chain goals and strategies.
  • Developed comprehensive reports on key performance indicators to facilitate decision-making among senior management team members.
  • Oversaw material goods and equipment inventories to prevent financial loss.
  • Analyzed statistical data and reports to determine trends in performance.

Education

MBA - Marketing And Analytics

Xavier Institute of Management And Entrepreneurship
Kochi, India
04.2001 -

BBA - Business Administration And Management

Lingayas University
Faridabad, India
04.2001 -

10+2 - Commerce

Cambridge School
New Delhi, India
04.2001 -

Skills

  • Data analysis
  • Data validation
  • Data modeling
  • Data mapping
  • SQL proficiency
  • Data cleansing
  • Data migration
  • Data governance
  • SQL querying
  • Power BI
  • Data Quality assurance
  • Report generation
  • Stakeholder management
  • Team leadership
  • Effective communication
  • Problem solving
  • Data testing
  • Data reconciliation
  • KPI tracking
  • Analytical skills

Timeline

Senior Associate Consultant

Infosys Ltd.
06.2022 - Current

Customer Support Executive

Hinduja Global Solutions
01.2019 - 04.2019

Supply Chain Management Intern

Cargill India
06.2017 - 07.2017

MBA - Marketing And Analytics

Xavier Institute of Management And Entrepreneurship
04.2001 -

BBA - Business Administration And Management

Lingayas University
04.2001 -

10+2 - Commerce

Cambridge School
04.2001 -

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Abhay BagchiSenior Associate Consultant