Abhay Kapoor
CHRO
Faridabad,HR
Summary
HR leader and organization transformation strategist with expertise in diverse industries of E-Commerce, EV, Automotive, EV, Pharmaceutical, Packaging, Consumer Goods, Glass, Building Material, Retail, Engineering, Technology, Internet, IT & ITES. Cross-cultural exposure with Large global organizations from diverse geographies of Japan, Korea, Europe, US, India & APAC at Suzuki, Amazon, LG, Escorts-Kubota, Ranbaxy-Daiichi Sankyo, Neuland, Hindware, Apatra, Andritz, & Murugappa group. Building high-performance culture, competency development and unlocking people potential for Great Place to Work. Crusader in driving strategic people initiatives in maximizing enterprise-wide performance by utilizing latest technologies. Driving Digital transformation, HR automation, Industry 4.0 and AI to design and execute high-impact change programs. Implementation of Oracle HR, Success Factor, SAP HR, Concur, DarwinBox, Zing HR, Allease HRIS, Ramco HCM & Sumtotal LMS. Prolific relationship builder and maintaining liaison with internal and external stakeholders, Board/ CEOs/ CXOs/ Expats, Industry Associations, Service providers and Trade Unions in multicultural, multigenerational, global organisation settings. Adept in improving capabilities and resolving bottlenecks through coaching, mentoring, influencing and challenging. Recognised as industrial relations and change management strategist in driving proactive union relations, negotiations, productivity improvement execution, LTS, VRS and outsourcing for right sizing in multi-location diversified businesses.
Overview
24
24
years of professional experience
6
6
Certifications
Work History
Group Head – HR, ER & OD
UNIPARTS INDIA LIMITED
05.2024 - Current
- Company Overview: As Group CHRO responsible for Uniparts India Limited and its subsidiaries in USA, Europe & APAC Region. Leading HR Strategy, Organization Development, Global Leadership Hiring, Organization Transformation, Restructuring, Revamping Compensation & Rewards Design, implement ESOP scheme, Mergers due diligence and HR audit, Employee Relations, Productivity Improvements, Long-term Settlement, EHS / ESG compliances, HR Digitization, High performance culture & Great Place to Work Certification.
- Led HR & Administration Division of SMG India, A wholly owned subsidiary of Suzuki Motor Corporation, Japan. SMG India is largest car manufacturing subsidiary of Suzuki with Revenue of $5Bn and employing 18000+ workforce. Led change and innovation in people processes to support business and maintain progressive employer brand, led large team of HR, IR and general affairs professionals to create world class benchmark in people processes and employee experience. Designed HR policies and processes to attract and retain top talent, enabled high performance culture, succession planning based on competency framework and assessment centers, HR digitization and transformation, HR cost optimization, training academy, communication, engagement, expat management, residential complex, peaceful industrial relations in union free environment for best in industry productivity.
- Led HR strategy development and implementation, enhancing organizational effectiveness and fostering a culture of continuous improvement.
- Spearheaded employee relations initiatives, improving communication channels and resolving conflicts to maintain a positive workplace environment.
- Championed organizational development programs, driving employee engagement and professional growth across diverse teams.
- Designed and executed talent management frameworks, optimizing recruitment processes and aligning workforce capabilities with business goals.
Sr. VP & Group CHRO
Somany Impresa Group (Hindware, AGI & Evok Brands)
08.2020 - 11.2021
- Headed HR, IR, CSR and Administration of four group companies having diversified B2B and B2C business of consumer durables, retail, building products, glass and pet packaging with nine manufacturing units and 25 sales offices.
- Reporting to CMD and working closely with CEOs/ CXOs on people and culture agenda to raise the bar of talent and performance, leadership hiring and leading large team for managing corporate, sales and manufacturing HR & IR functions.
- Led people related deliverable for McKinsey business transformation project for growth and culture, change management and digitization, job evaluation, compensation benchmarking, leadership hiring, succession planning & organization design.
- Organization restructuring, e-Learning, union negotiations, revamped policies and enabled virtual work environment, Great Place to Work Certification with improved people processes, engagement and employee experience.
Senior Human Resources Leader
AMAZON.COM
01.2016 - 03.2020
- Led a strong team of 100+ HR professionals with premium B School pedigree to ensure excellence in people process and services for 20000+ workforce, raised the bar of HR deliverables for launch of 9 Greenfield projects and closure of unviable.
- Hired and built teams for Technology, Support and Operations. Coach to business leaders on employee centric leadership and advisor to them and their teams on people development, organization design and employee relations as they scale-up business.
- Closely worked with business on workforce planning, high bar performance matrix, IDP, competency-based career progression matrix, succession planning, supported leadership team on people issues and managing virtual teams across locations / WFH.
- Collaborated for global HR operations programs on high bar performance and employee experience. Supported global leaders, COEs in designing and implementing global HR projects to address challenges in India Operations business and operations.
- Recognized for designing and implementing cost effective employment models, compensation & benefits structures, ensuring labor law compliance and implementing HR technology to digitize people processes review and compliances mechanism.
- Reduced the manpower cost and launched multiple strategic initiatives like gig, fixed term, part time and on-demand hiring.
- Proactively coached and engaged with business leaders, HRBPs, ER Managers, CSR team, internal & external stakeholders, manpower agencies, 3P vendors on handling people issues and enhancing awareness of industrial relations and trade unions.
- Strengthened workplace harassment and escalation's redressal/ investigations and resolution through facilitation, coaching, managing internal and external partners and settlement/mutual agreements on litigation that arise from employee concerns.
- Spearheaded DEI, diversity and inclusion programs, employer branding and skill development for engaging diverse workforce.
Associate Vice President - Corporate HR & Group Head- ER
ESCORTS Limited
04.2012 - 01.2016
- Managed HR & ER at Group Level for 5 businesses, 9 Mfg. units and 9000+ employees in collaboration with the Chairman, MD, Group EVP- HR & CEO/ COOs on people and business process re-engineering, driving change and culture transformation.
- Designed and implemented Balance Scorecard in Ramco and Zing HR with integrated outsourcing of payroll and benefits.
- Institutionalized group level COEs for resources optimization through outsourcing of transactional business processes.
- Improving organizational efficiency with “HAY” Job Evaluation and repositioning of identified unique roles across group.
- Launched in-house apprenticeship scheme, technical training center and skill development programs for sales and service staff.
- Advice and guide all BUs on employee relations strategies based on organizational core values, ethics and compliances.
- Led Union negotiations, signed LTS with HMS, designed and successfully executed VRS and PRS for more than 500 unionized and 200 white color employees across all businesses to reduce HC and achieve improved productivity and efficiency.
- Long-term settlement with registered trade union setting new initiatives for higher productivity and revised standing orders.
- Led project on manpower optimization, multiskilling and efficiency improvement for all 4 businesses based on MOST studies.
- Successfully done peaceful closure of Rudrapur plant to shift business to other unit after getting trade union de-registered.
- Won case in favor of management at Supreme Court against old trade union structure and restructured representation of union.
- Served as Director in group companies, as chairman of PF Trust, Gratuity Trust, SA Trust, Sports Club and CSR Foundation.
- Spearheaded Escorts CSR Initiatives for children, education, health, green and clean city and Swachh India Mission.
Vice President & Global HR Head
NEULAND Laboratories Limited
04.2011 - 04.2012
- Led HR transformation with CMD/ CEO on business growth, organization design & restructuring for India, US, Europe & Japan.
- Leadership and expat hiring for N-1 and N-2 levels across geographies for organization restructuring and growth.
- Designed and implemented HR Strategies, revamped PMS, compensation and sales linked incentive plans for global sales teams.
- Enabled a values-led culture & inculcated “Core Values” across organization through engagement in value weeks, trainings.
- Improved manpower cost by 20% in India. Coaching managers on performance, culture and productivity improvements.
- Led union negotiations and signed LTS for manufacturing units, provided strategic support on IR/ contract manufacturing.
General Manager- HR & BU HR Head
RANBAXY Laboratories Ltd (Now Sun Pharma)
08.2007 - 03.2011
- Led HR and IR function for all functions of API business across six locations with 5000+ employees and Greenfield SEZ unit.
- Initiated “Engagement Clubs” and achieved highest engagement score in HEWITT Global Engagement Survey.
- Designed and implemented internal hiring program based on assessment center, succession planning based on competency framework, technical and behavioral competencies gaps, and job role mapping based on HAY job evaluation.
- Improved training management system and implemented SUMTOTAL online e-learning management system linked to SAP-HR.
- Conducted “STEPPING STONES” experiential learning workshops for 400+ managers up to director level on performance coaching, counseling and giving/ receiving feedback to revamp competency-based performance management system.
- Maintained Industrial Relations in unionized environment, five long-term settlements with Union within given timelines.
- Managed smooth HR & IR transition for Acquisition of Malanpur plant and merger of Ranbaxy with Daiichi-Sankyo, Japan.
- Led and successfully completed VRS for 700+ employees across 5 plants and 2 peaceful closure of Mohali API Plants.
- Designed and implemented behavioral trainings for Leadership Development and ROI based training evaluation system.
- Led CSR projects for Ranbaxy community healthcare initiatives for early detection of cancer in Punjab state and worked closely with Punjab government for setting up 16 preventive healthcare units in all districts with 100+ doctors, nurses and staff.
Manager – HRMS & Team Head – Operations HR
LG Electronics India
04.2002 - 08.2007
- Headed HR operations based at SEA HQ for 12000+ HC at 2 manufacturing units and 50+ regional/branch offices in India.
- Revamped and automated payroll & benefits, led integration project for India HRIS with global HRIS system of South Korea HQ.
- Managed complete HR for LG Plants / contract manufacturing units across India and field sales teams based in Eastern Region.
- Successfully brought down attrition level from 23% to 7% over one year by revamping induction, engagement through informal meets, Melt-In program, mentoring and HR-buddy system for new employees through implementation of Six Sigma approach.
- Designed and implemented IDPs based on 360-degree feedback and introduced ROI based training feedback mechanism.
- Implemented proactive Industrial Relations and ensured union free environment in both plants with 9000 employees.
- Led participation in “Best Employer Survey” and listed thrice during my tenure among top 25 Best companies to work.
- Managed multiple vendors & compliance for all field offices and 8000+ outsourced / temporary employees PAN India.
Education
EFPM - Organization Behavior
XIM, XLRI
10.2025
LLB - Legislative Law
MLB College of Arts & Commerce
01.1996
MBA-HR - PMIR
Jiwaji University
01.1992
B.Sc. - Science (Maths)
Model Science College
01.1990
Skills
Business linked HR Strategy
Certification
Advance Course in HR & ERPM- Certificate of completion at AOTS-HIDA, Ministry of Labor, Japan
AWARDS & ACCOLADES
“HR Excellence Award” 2019 from Global CHRO, Amazon for driving Diversity and Inclusion in India Operations, Lead and WON the AIOE - FICCI Runner-up Award for “Outstanding Industrial Relations 2014” for Escorts Group, Received Award for Outstanding Contribution in HR & IR, 2013 from FLA awarded by Hon. Dr. APJ Abdul Kalam, Appreciation Certificate in Ranbaxy Global Appreciate Awards, 2010 on “Competency Mapping” Project, Received HRD-IJK Exemplary HR Leader Award during 2017, TOP 100 HR Minds in India 2019 by World HRD Congress, POWER CHRO 2023 - Human Factor HR Leaders Award 2023 by Power Brands, TOP 50 HR Leaders 2023 by HRST, HR STRATEGY VISIONARY 2024 by HRAI, HR Value Creator Award by Gain Skills & Best Use of AI in HR by SYNNEX 2025
PROFESSIONAL TRAININGS
- MAP- Managerial Assessment of Proficiency and Psychological Testing (MBTI, PF-16, Firo-B, Belbin)
- Designing and implementing 3rd Generation Balance Score Cards
- Negotiation Skills – Win – Win approach at ISB, Hyderabad
- Leadership Pills & Emotional Intelligence – Leadership program at LG
- Crucial Conversation –Team Communication program & Day1 Essentials for Leaders– Leadership program at Amazon
- Managing Investigations and Escalations, 2 days’ workshop for Employee Relations at Amazon
- Residential program on “Strategic Management” by IIM- Ahmedabad
- DNA of Leadership by Global Talent – 2 days experiential Leadership development program as co-facilitator at Suzuki
PROFESSIONAL ACTIVITIES
- Speaker & Panelist in 200+ Seminars /Conferences on HR, IR, Leadership, High Performance Culture, Change Management, Digital HR, Artificial Intelligence, HR Analytics and Future of HR at apex bodies of Management, IIMs and Premier Institutes.
- Competency Building on HR/IR - EC member on various committees of CII, AIMA, FMA, FICCI, NHRD, AIOE, NIPM, FIA, EFI
- Article published on “HR Role in Outsourcing” for Consultants Review Magazine, “Employee Engagement with Fun @Work” for Human Factor Magazine, souvenir of Delhi School of Economics on “HR Challenges in Reviving Economy”
- I am aspiring to contribute for growth and transformation of an organization and can relocate to any part of India or world.
Timeline
Group Head – HR, ER & OD
UNIPARTS INDIA LIMITED
05.2024 - Current
Sr. VP & Group CHRO
Somany Impresa Group (Hindware, AGI & Evok Brands)
08.2020 - 11.2021
Senior Human Resources Leader
AMAZON.COM
01.2016 - 03.2020
Associate Vice President - Corporate HR & Group Head- ER
ESCORTS Limited
04.2012 - 01.2016
Vice President & Global HR Head
NEULAND Laboratories Limited
04.2011 - 04.2012
General Manager- HR & BU HR Head
RANBAXY Laboratories Ltd (Now Sun Pharma)
08.2007 - 03.2011
Manager – HRMS & Team Head – Operations HR
LG Electronics India
04.2002 - 08.2007
LLB - Legislative Law
MLB College of Arts & Commerce
MBA-HR - PMIR
Jiwaji University
B.Sc. - Science (Maths)
Model Science College
EFPM - Organization Behavior
XIM, XLRI