ABHEESH M
Kozhilode, Kerala
Summary
Dynamic Body Shop Manager with a proven track record at Bridgeway Motors LLP, excelling in budget preparation and KPI monitoring. Adept at enhancing performance and ensuring safety compliance, I leverage strong problem-solving skills to drive efficiency and customer satisfaction in high-pressure environments. Committed to delivering exceptional service and operational excellence.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Service Manager
KRAFTWAGEN Pvt Ltd
08.2023 - 08.2024
- Company Overview: Service center for Premium cars
- Service center for premium cars.
Body shop Manager
Bridgeway Motors LLP
08.2015 - 03.2021
- Company Overview: Authorized dealer for Mercedes-Benz
- Bodyshop Budget preparation
- Initiate performance enhancement
- Accident Management audit
- Key Customer handling
- Meet targets
- Employee interaction
- Organizing customers meet & Surveyors meet
- Monitor asset utilization
- Adherence to company policies
- Man Management
- Ensuring that proper repair standards and safety procedures are followed.
- Authorized dealer for Mercedes-Benz
- Bodyshop Kpi's
- 1. Number of Cars
- 2. Number of Panels
- 3. Coast per panel
- 4. Labour earning
- 5. Paint / Labour ratio
- 6. Panel / Car ratio
- 7. Booth utilization
Body Shop Manager
VISION MOTORS PVT LTD
KOZHIKODE
05.2012 - 04.2015
- Company Overview: Authorized dealer for SKODA. VISION MOTORS is part of the prestigious KUTTUKARAN Group of companies. The group has been in the automobile business for over 60 years now and has operations in Kerala, Tamil Nadu and Karnataka. Vision Motors handles the sales and service of two leading car brands in the country namely HONDA and SKODA.
- Bodyshop Budget preparation
- Initiate performance enhancement
- Service Audits
- Key Customer handling
- Meet targets
- Employee interaction
- Monitor asset utilization
- Adherence to company policies
- Man Management
- Authorized dealer for SKODA. VISION MOTORS is part of the prestigious KUTTUKARAN Group of companies. The group has been in the automobile business for over 60 years now and has operations in Kerala, Tamil Nadu and Karnataka. Vision Motors handles the sales and service of two leading car brands in the country namely HONDA and SKODA.
Body Shop Manager
CONCORDE MOTORS
Chennai
09.2011 - 05.2013
- Company Overview: A Tata Motors Subsidiary. CONCORDE MOTORS is a fully owned subsidiary of TATA MOTORS Ltd with state of the art infrastructure and an ISO 9001:2008 company. Commenced Business in 1997-98. Dealer of Tata Passenger Cars as well as MERCEDES BENZ.
- Keeping the productivity of the Body shop high
- Insurance claim handling
- Controlling Labour
- Improve CSI and RDI
- Daily updating to control MIS
- A Tata Motors Subsidiary. CONCORDE MOTORS is a fully owned subsidiary of TATA MOTORS Ltd with state of the art infrastructure and an ISO 9001:2008 company. Commenced Business in 1997-98. Dealer of Tata Passenger Cars as well as MERCEDES BENZ.
Service Engineer (Service & Body shop)
TVS & Sons Ltd
Calicut
07.2007 - 09.2011
- Company Overview: India's leading Supplier of Automotive Components, manufacturer of 4 stroke two wheelers and authorized dealers for MAHINDRA& MAHINDRA, ASHOK LEYLAND and HONDA's wide range of utility vehicles and LCVs in India.
- Note down customer requirements for repairs/service
- Vehicle complaint analysis
- Giving time & cost estimation for work
- Job monitoring & controlling
- Updating customer on revision in Job/Time/Cost
- Billing of service job
- Ensuring Noting the quality of work before delivery
- Delivery of the vehicle with due explanation of jobs done, time, and bill
- Post service follow up and improving service retention, selling value added services
- India's leading Supplier of Automotive Components, manufacturer of 4 stroke two wheelers and authorized dealers for MAHINDRA& MAHINDRA, ASHOK LEYLAND and HONDA's wide range of utility vehicles and LCVs in India.
- Responsibilities: Body shop (Insurance)
- Documentation
- Prepare estimation of repair cost
- Claim Intimation
- Survey (Labour and parts settlement)
- Work allotment
- Order monitoring
- Billing
- Re survey
Service Advisor
KTC Automobiles Pvt Ltd
Calicut
04.2005 - 07.2007
- Company Overview: One among the top dealers of Hyundai Cars in Kerala with a Service Centre which is outfitted with the state-of-the art equipment and is update with Hyundai's challenging world standards.
- Customer interaction
- Correct diagnosis of the problem
- Job card preparation
- Updating customer on job progress
- Ensuring the quality of work before delivery
- Vehicle delivery
- Post service follow-up
- One among the top dealers of Hyundai Cars in Kerala with a Service Centre which is outfitted with the state-of-the art equipment and is update with Hyundai's challenging world standards.
Service Advisor
Speed Maruti Service Center
Calicut
01.2004 - 09.2005
- Company Overview: A reputed MARUTI SERVICE Center in northern Kerala in the field of service more than ten years.
- Appointment with the customer
- Preparing and organizing repair order
- Receiving and advising the customer
- Order monitoring
- Vehicle handover
- Post service follow up
- A reputed MARUTI SERVICE Center in northern Kerala in the field of service more than ten years.
Sales Officer
ICICI Car Loans
Cochin
03.2001 - 03.2003
Spare Parts Executive
Koyenco Automobiles Pvt Ltd
Calicut
06.1999 - 02.2001
Education
Bachelor of Business Administration (BBA) -
ALAGAPPA UNIVERSITY
DIPLOMA IN AUTOMOBILE ENGINEERING -
Nehru College of Aeronautics & Applied Sciences
CoimbatoreHIGHER SECONDARY COURSE -
State Board of Public Examinations
Skills
- Body shop management
- Accident management
- Customer service
- Budget preparation
- Insurance claim handling
- Employee training
- KPI monitoring
- Safety compliance
- Problem solving
- Service audits
- Cost reduction strategies
Certification
- MARUTI SERVICE TRAINING CERTIFICATE from INDUS MOTOR CO. PVT. LTD
- HSAP (HYUNDAI SERVICE ADVISOR PROGRAM) from HYUNDAI MOTORS INDIA LTD, CHENNAI
- MAHINDRA CERTIFIED SERVICE ENGINEER from MAHINDRA & MAHINDRA
Training
- Master Service Advisor Program from MAHINDRA & MAHINDRA
- Axapta software Training from T V S (Madurai)
- G D M S Training from HMIL (Chennai)
- Body shop Training from Mahindra & Mahindra
- Service Advisor Training from HYUNDAI MOTORS INDIA LTD
- Maruti Service Training from INDUS MOTORS
- Body shop Manager's training from Mercedes-Benz India Ltd
- Body experts training from Mercedes-Benz India Ltd associated with OBSS
- Paint repair process training from Mercedes-Benz India Ltd associated with Axalta Coating
Personal Information
- Passport number: E 4280131
- Date of Birth: 23/05/1979
- Gender: Male
- Nationality: Indian
- Driving license: KL11 20000008777 ( Indian)
- Marital Status: Married
Timeline
Service Manager
KRAFTWAGEN Pvt Ltd
08.2023 - 08.2024
Body shop Manager
Bridgeway Motors LLP
08.2015 - 03.2021
Body Shop Manager
VISION MOTORS PVT LTD
05.2012 - 04.2015
Body Shop Manager
CONCORDE MOTORS
09.2011 - 05.2013
Service Engineer (Service & Body shop)
TVS & Sons Ltd
07.2007 - 09.2011
Service Advisor
KTC Automobiles Pvt Ltd
04.2005 - 07.2007
Service Advisor
Speed Maruti Service Center
01.2004 - 09.2005
Sales Officer
ICICI Car Loans
03.2001 - 03.2003
Spare Parts Executive
Koyenco Automobiles Pvt Ltd
06.1999 - 02.2001
Bachelor of Business Administration (BBA) -
ALAGAPPA UNIVERSITY
DIPLOMA IN AUTOMOBILE ENGINEERING -
Nehru College of Aeronautics & Applied Sciences
HIGHER SECONDARY COURSE -
State Board of Public Examinations
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