Abhijeet Fase

• Scaled operations across trade, vendor management, and client servicing; led a 12-member team to deliver seamless operations.
• Designed and implemented SOPs and workflows that improved process efficiency, reduced turnaround times (TAT), and enhanced customer satisfaction.
• Partnered with product, analytics, and customer service teams to design data-driven processes, boosting throughput by 20%+.
• Owned daily issue resolution and escalation management, driving structured problem solving and root cause analysis.
• Implemented reconciliation and ledger clarity mechanisms, directly influencing client payments and cash flow visibility.
• Mentored and developed team members, fostering ownership and accountability within operations.

Key Achievements:

• Doubled operational capacity within 18 months through process re-engineering.
• Improved on-time delivery KPIs by 25% through proactive bottleneck resolution.

Crypto and Financial Market Exposure:

• Hands-on trading experience in Bitcoin, Ethereum, Dogecoin, Solana and other assets on CoinDCX and other exchanges.
• Actively executed Futures & Options trades in Dogecoin on CoinDCX, gaining deep understanding of derivatives, liquidity, and exchange mechanics.
• Continued long-term investment approach, tracking market trends and evolving Web3 ecosystem despite work priorities.
• Strong exposure to Futures & Options trading in Indian stock markets, including options strategies, hedging, and risk management.
• Built strong intuition for order book dynamics and market microstructure, aligning with exchange operations.

• Designed Lean Six Sigma roadmap for finance operations.
• Proposed automation blueprint (RPA feasibility) to improve productivity across geographies.

• Handled 15+ projects worth ₹75Cr, coordinating across 10 cross-functional teams to ensure timely execution.
• Reduced logistics cost by 22% YoY by redesigning dispatch schedules.
• Saved ₹75L on Defence project and ₹25L on R&D project via resource planning and design modifications.
• Delivered SAP ERP training to 50+ employees as a Power User.
• Drove Lean initiatives, reducing waste by 60% and improving throughput by 18%.