Critical thinking DevOps Engineer with extensive understanding of high availability architecture and concepts. Purpose-driven professional with capacity to be strong team player plus work effectively independently.
An enthusiastic Software Engineer with a robust production support background having more than six years of experience in various applications as a L2/L3 support analyst. Looking for new challenging project to lead a team in providing production support and also, enhance my skills in vibrant organization Developed multiple scripts in Python to automate tasks using selenium.
Hands-on experience of supporting PCF and other virtual cloud-based applications. Advanced knowledge of APM tools such as AppDynamics, Splunk and Dynatrace.
Flexible professional with experience developing and building IT solutions. Confident DevOps Engineer with exemplary expertise in routine application maintenance tasks, including troubleshooting and testing.
Overview
4
4
years of post-secondary education
7
7
years of professional experience
Work History
Bizops Engineer II
MasterCard India
Pune, Maharashtra
01.2020 - Current
Automated and implemented backup and recovery procedures for MasterCard systems that resulted in reduced manual work.
Wrote code and supported architecture in high-throughput systems on PCF cloud.
Researched and identified new technologies and tools helping to grow agile development environment.
Gathered data from incidents that had been remedied for careful review and analysis to prevent future events.
Tracked metrics involving critical incidents to model trends, produce reports and make effective recommendations for improvements.
Implemented new software applications and operating system roll-outs across business enterprise.
Senior Software Engineer
HSBC Software Development India
Pune, Maharashtra
04.2019 - 01.2020
Performed root cause analysis and implemented corrective actions.
Built outstanding and dynamic team of software engineers and developers which significantly boosted overall success of organization.
Created dashboards in AppDynamics/Splunk to monitor services and to determine impact of an outage.
Setup health rules in Splunk and AppDynamics so that service impact is outage is either avoided or minimized.
Assessed incident priority based upon impact to business and escalated issues as necessary.
Handled high priority incidents with exceptional poise and composure, making quick decisions in effort to reduce overall impact.
Software Engineer
HSBC Software Development India
Pune, Maharashtra
07.2017 - 02.2019
Performed root cause analysis and implemented corrective actions.
Completed and submitted monthly and yearly MTTR reports to support executive decision making.
Communicated with other team members to enhance process and performance.
Programmer Analyst
Cognizant Technology
Solutions Pvt. Ltd
10.2013 - 06.2017
Supported multiple Retail banking applications in 24*7 environment serving end-users/customers of bank.
Triage service impacting incidents in order to resolve and mitigate the impact to the end users.
Determine root cause of an incident and work on putting safeguards/alerts in place so as to avoid a reoccurrence.
Support system/server patching activities in production and lower environments.
Communicate with management and business about service impacting issues or changes to the system.
Create Shell scripts to generate MI reports to be sent to business for service that are on older infrastructure.
Create knowledge base articles to document any service impacting issues as a reference for future.
Education
Bachelor of Engineering - Computer Engineering
Sinhgad College Of Engineering
Pune
08.2009 - 06.2013
Skills
UNIXundefined
Software
Splunk
Dynatrace
AppDynamics
Rally
WinSCP
Putty
Timeline
Bizops Engineer II
MasterCard India
01.2020 - Current
Senior Software Engineer
HSBC Software Development India
04.2019 - 01.2020
Software Engineer
HSBC Software Development India
07.2017 - 02.2019
Programmer Analyst
Cognizant Technology
Solutions Pvt. Ltd
10.2013 - 06.2017
Bachelor of Engineering - Computer Engineering
Sinhgad College Of Engineering
08.2009 - 06.2013
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Ravi ChandrasekaranRavi Chandrasekaran
Lead BizOps(DevOps) Engineer at Mastercard IndiaLead BizOps(DevOps) Engineer at Mastercard India