Dedicated professional committed to acquiring knowledge, enhancing skills, and contributing efforts toward achieving organizational and individual objectives
Overview
12
12
years of professional experience
1
1
Certification
Work History
Technical Lead
Voith Digital Solutions India Pvt Ltd
Noida
04.2017 - Current
Managed server administration for Windows Servers, ensuring optimal performance and reliability.
Monitored IT infrastructure 24/7 using SCOM and Mithras (Nagios) for proactive issue detection.
Implemented software updates and patches for all servers monthly to maintain security compliance.
Controlled access rights and permissions for sensitive departmental data to ensure data integrity.
Monitor, troubleshoot, and resolve issues related to devices, software, printing, and virtualization.
Supported global users across multiple Voith Group companies.
Collaborated with other team members to troubleshoot complex issues and develop solutions.
Handling global project planning and implementation.
System Administrator
Voith Hydro private limited India
Noida
07.2015 - 03.2017
Monitored IT infrastructure 24/7 using SCOM 2012 and Mithras (Nagios) across multiple regions.
Patched all servers with Microsoft’s monthly Windows updates to enhance security.
Built and supported virtual servers on Hyper-V and SCVMM, managing lifecycle tasks efficiently.
Provided technical support to global users across various Voith Group companies.
Technical Support Associate
IDS INFOTECH LTD
Noida
02.2014 - 07.2015
Managed system monitoring, administration, backups, and applications across IDS Infotech Ltd.
Installed, configured, upgraded, and troubleshot Windows, VMware ESX, and applications using OTRS.
Created and maintained user accounts with appropriate privileges and permissions.
Administered Trend Micro Antivirus Server for enhanced security protocols.
Installed and troubleshot healthcare and publishing software including Dictaphone and Escription.
Monitored servers across all offices in India using Op-Manager.
Disaster Recovery Planning (DRP) initiatives to ensure business continuity.
Create, maintain, and evaluate documentation, i.e. Backup, software and hardware inventories, proper naming conventions, and vendor management.
FMS Engineer
Royal bank of Scotland
Gurugram
09.2013 - 02.2014
Supervised management of servers and systems across Singapore and India.
Executed installation and configuration of banking applications to maximize efficiency.
Ensured round-the-clock data center operations to support business continuity.
Education
Master of Science - Information Technology
HNB Central University
Roorkee
Bachelor of Science - Information Technology
BSIT
Skills
IT infrastructure monitoring
DevOps
Issue troubleshooting
Citrix virtualization, Citrix DaaS, and Citrix application publishing
CI/CD pipelines
PowerShell
Cloud infrastructure
Cross-functional collaboration
Effective communication
Languages
Language known English, Hindi
Certification
Microsoft Certified Professional
Successfully completed IT training on MS Azure cloud (AZ-103 and AZ-300), AWS, PowerShell, and SharePoint
Accomplishments
Recently successfully completed SharePoint migration for EMEA and Latam sites with the DSG office team
Mastering Technician at Quiver Digital Solutions India Pvt Ltd.(A Premiere digital services Company)Mastering Technician at Quiver Digital Solutions India Pvt Ltd.(A Premiere digital services Company)