Abhijeet Mahadik

· Led day-to-day operations of the branch, overseeing overall branch administration.

· Delegated responsibilities to staff for smooth operations and high profitability.

· Managed overall branch functioning from a Compliance and Audit perspective.

· Handled audit queries received from Internal, Statutory, External, and Corporate auditors.

· Conducted staff meetings for business maximization and staff motivation.

· Generated various branch reports and returns, ensuring compliance and monitoring in Suspense and Sundry accounts per bank rules.

· Analyzed the business potential of the area, allocating competitive and achievable targets to respective departments.

· Arranged training sessions for new joiners and teammates for process knowledge.

· Periodically reviewed branch progress for achievements in deposits, advances, and other targets.

· Set targets and goals for the team, actively participating in monthly and quarterly management reporting.

· Actively identified cost-saving and cost-avoidance opportunities, conducted Cost Driver and Allocation reviews.

· Monitored KPIs/Scorecards for productivity and maintained dashboards accordingly.

· Reviewed material/GL mapping and approver mapping on a daily and monthly basis through SRS tool.

· Resolved customer queries, ensuring high levels of customer satisfaction.

· Recruited, trained, and motivated a team of Financial Consultants.

· This revised work experience places a stronger emphasis on your alignment with the Cost Controlling Manager role, highlighting your expertise in global cost control, financial analysis, and strategic decision-making.

· Supervise and manage day-to-day operations to ensure smooth functioning of the branch.

· Monitor and maintain operational efficiency to meet customer service standards.

· Provide strong leadership to the branch team, ensuring they are motivated and aligned with organizational goals.

· Delegate tasks effectively and foster a collaborative team environment.

· Ensure strict adherence to internal policies, regulatory requirements, and compliance standards.

· Oversee and respond to audit queries from Internal, Statutory, External, and Corporate auditors.

· Arrange training sessions for staff, focusing on skill development and process knowledge.

· Foster a culture of continuous learning to enhance the capabilities of the team.

· Ensure accurate and timely submission of regulatory reports.

· Stay updated on changes in regulatory requirements and implement necessary adjustments.

· Support business development initiatives by setting targets and goals for the team.

· Collaborate with the business development team to maximize sales opportunities.

· Implement and enforce quality control measures to ensure accuracy in all branch transactions.

· Conduct regular reviews of customer interactions and financial transactions to maintain high-quality service.

· Monitor cash levels to ensure liquidity and compliance with regulatory requirements.

· Implement cash handling policies and procedures to minimize errors and discrepancies.

· Continuously assess and optimize operational processes for efficiency and effectiveness.

· Identify opportunities for automation to streamline routine tasks.

· Implement performance incentive programs to motivate and reward staff for achieving targets.

· Align incentive structures with branch and organizational objectives.

· Provide regular training sessions to staff to ensure awareness and understanding of changing regulatory requirements.

· Keep the team updated on compliance standards and industry best practices.

· Implement employee recognition programs to acknowledge and celebrate outstanding contributions.

· Boost morale and job satisfaction within the branch.

· Establish a customer feedback mechanism to gather insights into service satisfaction.

· Use customer feedback to implement improvements in operational processes and service quality.

· Develop comprehensive audit plans for each branch, considering the unique risks and operational aspects.

· Align audit strategies with the overall goals and objectives of the bank.

· Conduct thorough risk assessments for each branch to identify potential areas of concern.

· Implement risk mitigation strategies and controls to enhance overall risk management.

· Lead and coordinate audit teams to execute internal audits for each branch.

· Ensure adherence to audit timelines and standards, conducting both financial and operational audits.

· Verify compliance with internal policies, regulatory requirements, and industry best practices.

· Stay updated on changes in regulations and adjust audit procedures accordingly.

· Prepare detailed audit reports highlighting findings, recommendations, and areas of improvement.

· Maintain comprehensive documentation to support audit conclusions and facilitate regulatory reviews.

· Implement standardized audit processes to ensure consistency across all branches.

· Establish clear communication channels to share best practices and lessons learned.

· Provide training to audit teams on new audit methodologies, tools, and regulatory updates.

· Foster a culture of continuous learning to enhance the skills and knowledge of the audit staff.

· Regularly communicate audit findings and recommendations to Ops managers.

· Collaborate with branch management to address and resolve identified issues.

· Incorporate fraud detection measures into audit procedures.

· Implement preventive controls to minimize the risk of fraudulent activities.

· Communicate audit results and key insights to senior management

· Address inquiries and provide assurance on the effectiveness of internal controls.

· Team handling profile - handling team of 5 sales persons.

· Ensure quality new acquisition on SA and CA for Resident/Non Resident.

· Acquisition and Ownership of smooth functioning of Business Banking, Corporate Banking, All Third party Products (Life Insurance, General Insurance, Mutual Funds, etc.) process adherence & customer relationship Management

· Ensure that all staff is adequately Trained on Products of bank and various sales related processes.

· Lobby Management to generate new leads and ensure prompt customer service.

· Checking of all account opening forms for documentation as per KYC norms and authorizing same before it being sent to CPU.

· Ensure Error free documentation for all account opening and all customer instructions.

· Ensure deepening of balances in all opened accounts.

· Ensure every resource qualify for Incentive every month.

· For customer engagement arranged customer meet every month and promote New product offering, Digital Banking, Investment Products, etc.

· Taking care of high value clients and provide personalized service.