Consulting, Business Development & Business/team Operations
Indore
Summary
10+ years of experience spanning Consulting, Business Development ,Team operations, Presales, and Strategy Consulting across multiple industry domains.
Track record of yielding significant revenue and market shares from overseas clients.
Overview
16
16
years of professional experience
2
2
years of post-secondary education
Work History
Head - Business Development & Project Operations
Arnasoftech Pvt Ltd
Indore
05.2017 - Current
Business Development I Account Management I Project Coordination
Built strong client relationship and product loyalty through development of key customer database for Software Services and Staff Augmentation clients.
Played active role in new business development in US, UK, Swiss market. Sales activities to include outside prospecting, lead development, monitoring customer activity, generating increased business and revenue.
Worked alongside business leaders to help determine which projects should be undertaken why and when, not just how.
Managed project management of SaaS, ERP, CRM, e-Learning applications to new & existing customer using consultative selling strategy.
Anchored client visits from the stage of planning, planning demos/team discussions and help key clients choose the right skilled developer or services.
Provided proactive and reactive support in managing the success of team’s delivered projects.
Built deep relationships with clients and bought $ 1.5 M in cross sales to satisfy those needs.
Negotiated, prepared, and signed contracts with clients
Scheduled and implemented product promotions in accordance with available inventory and staff resources
Developed new accounts while maintaining and growing existing ones. Networking with and cold calling prospects to generate new sales.
Head - Project Management Team
Vinfotech
Indore
07.2016 - 04.2017
Project Management I Team Coordination I Business Growth
Executed Fantasy Sports Project deliveries that reconstituted formation of development new team in organization.
Created detailed plans and frequently monitored progress to assure project goals were met.
Worked with senior leadership within organization to translate strategic initiatives into multi-year road map with complete cost and capital requirements.
Worked closely with software development teams to ensure timely completion of project development tasks.
Worked to ensure successful project execution according to established objectives, timelines, and costs.
Executed monthly delivery plan to generate revenue of $1,20,000/Month based on success of software deliveries of projects.
Senior Business Operations Manager
Network 18, Media & Investments
Mumbai
08.2012 - 06.2016
Effectively coordinated daily management operations, resulting in greater productivity and higher levels of customer satisfaction.
Functioned as dedicated support to Senior Product Manager.
Documented all concerns and incidents from clients related to software products and reported them to senior management.
Developed new business opportunities and interface with product
management, professional services, support, and development.
Built sales plan to ensure achievement of agreed sales volume across different products and geographies while enhancing market share for brand. Grew sales 100% y-o-y.
Hired and trained staff of 200+ across 6 geographies in less than one year to create one of most robust teams in food tech.
Assistant Manager, Business Development
Hiteshi Technologies
Indore
10.2011 - 08.2012
Worked in collaboration with senior project manager to define project goals and establish timeline and plan to achieve them.
Developed loyal and highly satisfied software customer base through proactive management of team customer service strategies.
Business Development Executive
Diaspark Inc
Indore
11.2009 - 09.2011
Generated qualified leads from US through Pre-sales and Direct Sales Activity.
Managed Staffing Corporate Accounts of Diaspark's Recruitment Partner Companies
RFP breakdown and documentation of Account Management process.
Generated new leads for staffing solutions in US market
Managed a small team of US & India based recruiters for staffing projects.
Generated leads for staffing solutions from Media, Entertainment, Healthcare, and Jewelry domains.
Sales Trainer
Orion Calltech
Indore
01.2007 - 10.2009
Managed recruitment, training and development for highly effective BPO sales team.
Assessed BPO training program effectiveness on regular basis and improved upon deficient areas.
Collaborated with Human Resources to facilitate recruitment promotion at job fairs and other community events.
Developed and led group training courses to align with corporate sales and service goals.
Stacker at Engineering and Allied Services Pvt. Ltd, Lift & Shift India Pvt. Ltd, Roadwings International Pvt. Ltd, Western Carriers India Pvt. Ltd, Tractor India Pvt. Ltd, Transworld Terminal Pvt. LtdStacker at Engineering and Allied Services Pvt. Ltd, Lift & Shift India Pvt. Ltd, Roadwings International Pvt. Ltd, Western Carriers India Pvt. Ltd, Tractor India Pvt. Ltd, Transworld Terminal Pvt. Ltd
Application Consultant /Senior Analyst at Rtv Tech Pvt Ltd (Subsidiary of Rupeeseed Pvt Ltd)Application Consultant /Senior Analyst at Rtv Tech Pvt Ltd (Subsidiary of Rupeeseed Pvt Ltd)
MANUFACTURING PROCESS ENGINEER at MINI-CIRCUITS INDIA URJITA PVT LTD (Formerly URJITA ELECTRONICS PVT LTD)MANUFACTURING PROCESS ENGINEER at MINI-CIRCUITS INDIA URJITA PVT LTD (Formerly URJITA ELECTRONICS PVT LTD)