Chess
Abhijeet Saikia
MBA Intern
Guwahati
Summary
A motivated and bright individual with a strong academic background and a passion for learning. A competitive and team-oriented person, eager to apply my skills and grow professionally. Always ready to take on challenges and collaborate with teams to achieve success.
Overview
3
3
Certifications
3
3
Languages
Work History
Customer Service Intern
Shoppers Stop Ltd.
12.2025 - 01.2026
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Contributed to a reduction in average call wait time through efficient problem-solving skills.
- Developed rapport with customers by actively listening and empathizing with their concerns.
- Participated in training sessions focused on product knowledge and communication strategies to enhance service quality.
- Assisted customers with product information, leading to increased sales revenue.
Education
Bachelor of Commerce -
Gauhati Commerce College
2024
Higher Secondary -
St. Francis de Sales School
2021
Matriculation -
St. Francis de Sales School
2019
Skills
Multitasking
Personal growth through activity
Efficient collaboration
Team communication
Monetary management
Budget management
Expense tracking
Certification
CEC
Interests
Badminton
Travelling
Timeline
Customer Service Intern
Shoppers Stop Ltd.
12.2025 - 01.2026
Bachelor of Commerce -
Gauhati Commerce College
Higher Secondary -
St. Francis de Sales School
Matriculation -
St. Francis de Sales School