

Dynamic Senior IT leader with over 14 years of experience specializing in Infrastructure Management, Pre-Production Environment Support, and Incident & Problem Management within the financial and telecom sectors. Proven success in leading large-scale cloud migrations, enhancing IT operations, and implementing automation strategies that drive efficiency and reliability. Proficient in AWS Cloud, automation tools such as Ansible and AWX, and monitoring solutions including Splunk, Grafana, and AppDynamics. Strong focus on cross-functional collaboration, compliance adherence, and continuous service improvement. Committed to leveraging technical expertise and leadership skills to deliver innovative solutions that meet evolving business needs.
IT Operations & Application Support
Incident & Problem Management
Change & Release Management
Project & Stakeholder Management
Continuous Service Improvement
Banking Domain Expertise
Automation & Monitoring
Disaster Recovery & Business Continuity
Strategy Planning & Governance
Application Onboarding & Transition
Cloud Platforms (AWS,AZURE)
Team leadership
Coaching and mentoring
Process improvement
Operations management
Recruiting and hiring