Abhijit Bansode

• Tasked with provisioning new customers while serving as a trusted technical advisor to both customers and partners, facilitating the implementation of diverse Veritas Alta hosted
  products.
• Provide exceptional client service to customers
  on a global scale Operates autonomously and collaboratively with clients to deploy diverse Veritas Alta hosted
  products on AWS, Azure & GCP.
• Effectively size a SaaS environment to meet the
  needs of your application and its users while
  balancing performance, scalability, availability,
  and cost considerations.
• Create comprehensive HLD and LLD documents
  that provide clear guidance for the development
  team and stakeholders, ensuring the successful
  implementation of the system architecture and
  design.
• Engaged in the creation of Amazon S3 buckets,
  managing Amazon EBS volumes, provisioning
  Amazon EC2 instances, and configuring Route 53
  settings.
• Proficient in Google Cloud Platform (GCP)
  services, including but not limited to Compute
  Engine, BigQuery, and Cloud Storage, for
  efficient cloud-based solutions.
  
• To develop a project plan synchronized with the
  customer's schedule, maintaining consistent
  communication and updates throughout the
  process.
• Direct Engagement with various teams to
  evaluate new client requirements.
• Apply SLA methodologies and tools to ensure the
  implementation process is thoroughly defined
  and adheres to the schedule..
• Conducts product walkthrough with customers
  upon completion of implementation.

• Defined cloud architecture for both hybrid and non-hybrid cloud solutions.
• Provided architectural leadership and guidance to technical teams to deliver robust, highly scalable and cost-effective solutions.
• Extensive experience with AWS services such as EC2, S3, RDS, Lambda, VPC, IAM, CloudFormation, CloudFront, etc.
• Designed and implemented scalable, high-performance AWS architectures for diverse client projects, ensuring best practices for availability, reliability, security, and performance.
• Conducted assessments and provided recommendations to optimize existing AWS environments, resulting in cost savings and improved performance.
• Collaborated with clients, product owners, and development teams to understand requirements and provide technical guidance on AWS solutions.
• Strong experience with Azure services such as Azure VMs, Azure Blob Storage, Azure SQL Database, Azure Functions, Azure Virtual Network, Azure AD, Azure App Service, etc.
• Deep understanding of cloud computing concepts, architectures, and best practices
• Proficient in Azure infrastructure design, including VM sizing, networking, and security
• Experience with Azure DevOps, ARM templates, PowerShell, or other scripting languages for automation and infrastructure-as-code (IAC)
• Knowledge of hybrid cloud scenarios and integrations with on-premises environments using Azure Hybrid Services.
• Implemented and managed Azure infrastructure, including VMs, storage accounts, SQL databases, virtual networks, and hybrid cloud scenarios.
• Implemented and maintained cloud security best practices, including RBAC, Azure AD, network security groups, encryption, monitoring, and auditing.
• Led presales efforts by engaging with customers to understand their technical requirements, challenges, and business goals, and recommending suitable solutions.
• Developed and delivered technical presentations, demos, and workshops to customers, showcasing the value proposition of the company's products and services.
• Collaborated with sales teams to qualify opportunities, create technical proposals, and respond to RFPs/RFIs with accurate and compelling solutions.
• Conducted technical assessments and performed solution design, including architecture diagrams, bill of materials (BOMs), and licensing recommendations.

• Worked with business analysts and different subject matter experts to gather and define requirements, identify constraints and plan scopes.
• Developed long-term strategies for different business segments.
• Planned, designed and delivered diverse IT solutions.
• Wrote detailed architectural design plans, security requirements and specifications.

Microsoft Exchange and Office 365 Architect

• Designed and implemented complex Exchange and Office 365 environments for enterprise customers, including hybrid deployments and migrations from on-premises to the cloud, ensuring seamless and secure communication and collaboration.
• Conducted requirements gathering and technical assessments to understand customer needs, provided architecture recommendations, and developed detailed solution designs.
• Collaborated with cross-functional teams, including sales, engineering, security, and compliance, to deliver successful customer projects, meeting project timelines and budget requirements.
• Led and participated in proof of concept (POC) efforts to validate the technical feasibility and performance of proposed solutions.
• Configured and managed Exchange and Office 365 components, such as mailboxes, mail flow, message hygiene, calendaring, public folders, and security, and implemented best practices for optimal performance and security.

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• Identified issues, analyzed information and provided solutions to problems
• Hands on troubleshooting of critical customer issues in environment which involves Microsoft Exchange 201 servers, Symantec Enterprise Vault 10 Servers, Microsoft Lync 2010 servers and Blackberry Enterprise Servers.
• Involved in Migration from Exchange 2010 (On-premise) to Microsoft Online (O365)
• First and single point of contact for the front line engineers for any technical query with complete ownership of the issue resolution
• Ensuring 100 % compliance of SLA’s defined in the contracts
• Proactively work with the client and senior management for process optimization.
• Business continuity planning and Backup technologies

• Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
• Explained technical information in clear terms to non-technical individuals to promote better understanding.
• Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
• Served as primary point of contact for support relating to owned solutions and products..
• Troubleshooting on Enterprise vault for Microsoft Exchange email archiving issues.
• Problems enabling or processing mailboxes.
• Troubleshooting Enterprise Vault Service issues.
• Troubleshooting on Enterprise vault indexing issues.
• Troubleshooting Enterprise Vault Exchange mailbox, journal, and public folder Retrieval, Restoration issues.
• Fixing errors when opening MSMQ dead letter queue.
• Problems logging on to the Enterprise Vault Web Access application

• Collaborated with outside departments to implement system-wide improvements.
• Troubleshooting PF Replication & Free/Busy (Calendaring) OAB issues
• Installation and troubleshooting of Microsoft Exchange 2010, Exchange 2007, Exchange 2003
• Implementing, Managing and Troubleshooting on MRM
• Troubleshooting Exchange Server migration issues (Cross Forest & within a forest)
• Configuring & troubleshooting Exchange Cluster (LCR, CCR, SCR, SCC & DAG) (High Availability)
• Performing & troubleshooting Disaster Recovery in Exchange & Exchange Clusters
• Managing & troubleshooting Backup & Restore issues
• To ensure Overall satisfaction of Microsoft’s customers and partners (Gold Partners, BCPS partners)
• Troubleshooting & configuring Mail Flow inbound, outbound, relay (Connectors)
• Troubleshooting Database Issues
• Implementing & troubleshooting Outlook Anywhere, ActiveSync, OWA