Abhijit Goswami
Collection Team Leader For Workforce Business Management Pvt. Ltd.
Uttar Hazrapota ,Plassey
Summary
Hardworking Collections Specialist adept at persuading customers and obtaining payments. Strong researcher with top-notch follow-through and meticulous attention to detail. Responsible Collections Specialist looking for position with increased responsibility. Proficient in Industry products, compliance requirements, and payment schedules. Accurate in processing payments and efficient in completing daily tasks in fast-paced environments.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Collection Team Leader
Workforce Business Management Pvt Ltd
Nadia ,Murshidabad
08.2020 - Current
- Facilitated weekly team meetings to discuss progress updates, address challenges, and celebrate successes.
- Prioritized high-value accounts and devised customized collection strategies that balanced the importance of preserving client relationships without compromising on financial returns.
- Negotiated favorable payment terms with delinquent customers, minimizing losses while maintaining goodwill.
- Conducted regular performance reviews, identifying areas for improvement and providing constructive feedback to drive individual growth.
Collection Executive
BAJAJ MOTOR SHOWROOM
Plassey
09.2019 - 03.2020
- It's a part time job for gathering experiences in sales and collection field.
- Work as an expert negotiator with proven success increasing profits and optimizing revenue streams
- Effectively promote products and increase revenue by connecting with customers and promoter to archive target
- Also drive customers loyalty by providing friendly skilled support.
Chief Executive Officer
Kalimpong Farmer Producer Company Limited
07.2016 - 01.2018
- As the senior executive of the FPC
- The CEO's primary responsibility is to be fully engaged in the development of the framework to plan, direct, coordinate and control the financial, operating, and human resources of the FPC, in accordance with FPC policies; in order to provide effective and satisfactory leadership, benefits and services to participating members, while meeting financial and operational goals and objectives
- Establishes an appropriate plan to implement goals and evaluate the achievements of annual and long-term growth, service and financial objectives consistent with the mission of the FPC.
Isgp Assessor
Sutra consulting and JPS Associates p. ltd
08.2012 - 06.2016
- Visited various Gram Panchayet Office for Monitoring And Evolution
- Helped and trained Gp official to understand new technology and to interact with Public
- Also trained them about new rules and fund utilization in basic effective ways.
Nokia Care Executive
Jain Telecom
Berhampore
08.2011 - 07.2012
- Worked as a service executive
- Presented demo and manage the customers by listing their problems and providing them satisfying solutions.
Field Trainer
NATIONAL DAIRY DEVELOPMENT BOARD
05.2011 - 08.2011
- Reached to Dairy Farmers in various district of West Bengal to educate and train them how to increase there production and sales marketing.
Education
GRADUATION WITH HONS - undefined
MASTERS DEGREE ON HUMANITIES - undefined
COMPUTER CERTIFICATE COURSE - undefined
Skills
Statutory Reporting
Account Reconciliation
Customer Relations
Compliance knowledge
Fluent in Bengali, English and Hindi
Debt recovery expertise
Account Management
Negotiation
Issue investigation
Patience and Persistence
Stress Tolerance
Performance Improvements
Payment Acceptance
Customer research
Extra Qualifications
Successfully attended and passed Training Programme, organised by SAMETI, WEST BENGAL in collaboration with MANAGE, HYDERABAD in 2016 and Banker Institute of Rural Development, Lucknow in 2017 about issues and challenges of Producer Company and CEO job role.
Certification
DRA CERTIFICATE
Timeline
DRA CERTIFICATE
05-2021
Collection Team Leader - Workforce Business Management Pvt Ltd
08.2020 - Current
Collection Executive - BAJAJ MOTOR SHOWROOM
09.2019 - 03.2020
Chief Executive Officer - Kalimpong Farmer Producer Company Limited
07.2016 - 01.2018
Isgp Assessor - Sutra consulting and JPS Associates p. ltd
08.2012 - 06.2016
Nokia Care Executive - Jain Telecom
08.2011 - 07.2012
Field Trainer - NATIONAL DAIRY DEVELOPMENT BOARD
05.2011 - 08.2011
KALYANI UNIVERSITY - GRADUATION WITH HONS,
BURDWAN UNIVERSITY - MASTERS DEGREE ON HUMANITIES,
- COMPUTER CERTIFICATE COURSE,