Abhijit Mukherjee
Bangalore
Summary
Certified PMP, PAL-I, PMI-ACP, ICP-ACC & SAFe Professional with over 23 years of experience in Project Management, Agile Coaching and Software Development across Telecom, Retail and Credit Card Domains Skilled in Agile & traditional Project Management Methodologies; empowered the project teams & maintained high-quality deliverables within time and budgetary parameters Expertise in implementing Agile & traditional project management methodologies to add value to the deliverables and to customer; working with consultants in identifying process improvements in deliverables; developing methods to achieve delivery of desired results and acting as the quality control point for consultant deliverables Extensive Project Management experience in grasping the big picture; conceptualizing, developing & implementing solutions and partnering closely with business leaders & stakeholders to achieve higher levels of efficiency and effectiveness; received the Best Project Award in 2017 Gained global exposure by visiting the United States of America and France for managing various project related operations Expert in managing project deliveries in a timely manner involving seamless onsite/ offshore coordination and transparent communication with all stakeholders at all phases; headed multi-geography project teams
Overview
24
24
years of professional experience
1
1
Certification
Work History
Project Manager
IBM India Pvt Limited
12.2021 - Current
- Currently Working as Project Manager for Agile framework-based Projects
- Ensuring process alignment & compliance by mentoring the teams on Agile practices, Continual Improvement Activities, Customer Defect Quality 5-Why Analysis and Defect Prevention Activities
- Designing transformation roadmap while aligning to clients' transformation plan by facilitating scrum ceremonies, empowering teams to self-organize and removing impediments from the business
- Planning the cadence for Sprint, Scrum Events and Scrum of Scrum meetings
- Facilitating Scrum events like Sprint Planning, Story Point Estimation, Product Backlog Grooming, User Story Sequencing, Defining DoD, Visual Controls Usage, Daily Stand-up meetings, Sprint Review, Customer Demo, Sprint Retrospective, Change Management and Agile Governance
- Networking with clients for requirement gathering, conducting system analysis and finalizing technical/ functional specifications and preparing high level design documents for the project
- Monitoring the entire gamut of project work for ensuring completion of project within the time & cost parameters
- Analyzing the performance of team members for ensuring efficiency in project operations & meeting of individual and group targets
- Participating in requirement analysis estimation, risk & process assurance and project related frameworks
- Received appreciations from management twice within 6 months of joining the company for the performance in the project
- Have taken up additional tower level work in addition to my day-to-day work which is needed for account level success
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Monitored project performance to identify areas of improvement and make adjustments.
- Provided detailed project status updates to stakeholders and executive management.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Implemented continuous improvement initiatives to optimize project outcomes while maintaining costeffectiveness.
- Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
Project Manager
Wipro Technologies
10.2006 - 12.2021
- Acting as the Project Manager and point of Contact between Offshore & Client
- Acting as people manager and responsible for Risk, Cost, Scope, Quality & Planning in the project
- Mentoring the team in implementing Agile Framework
- Providing global delivery from Offshore
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Handling a team of 50+ engineers
Team Lead
R.S. Software India Limited
10.2000 - 09.2006
- Worked as Team Lead for an International Credit Card company client
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Trained new team members by relaying information on company procedures and safety requirements.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
Education
BE - Metallurgy Engineering
Bengal Engineering College (D.U.)
01.1999
Skills
- Process Improvement Initiatives
- People & Resource Management
- Project Lifecycle Management
- Service Delivery Management
- Risk Management
- Change Management
- Conflict Resolution
- IT Leadership & Governance
- Agile Coach & Scrum Master
- Communicator
- Motivational Leader
- Thinker
- Collaborator
- Analytical
- Planner
- WINDOWS
- DOS
- MVS
- C
- COBOL for MVS/VM v12
- MF COBOL
- FORTRAN 77
- Python
- DB2
- Oracle
- Version One
- Jira
- CICS
- VSAM
- COMPAREX
- XPEDITOR
- SUPERC
- EASYTRIEVE
- ENDEVOR
- DOCUTEXT
- TAPE MANAGEMENT
- VISIO
- FILEAID for DB2
- FILEAID for MVS
- QMF
- MASTERMIND
- SPUFI
- CONNECT
- DIRECT
- INFOMAN
- PL/SQL
- Mapping Suite
- Project management
- Project planning and development
- Project scheduling
- Team collaboration
- Project tracking
- Client relations
- Stakeholder communications
- Staff management
- Risk management
- Agile methodology
- Resource allocation
- Performance evaluations
Certification
AZ-900 Certificate by Microsoft, 2023, ICAgile Certified Professional Agile Coaching (ICP-ACC), 2019, Professional Agile Leadership I (PAL-I), 2019, PMI Agile Certified Professional, 2019, 03/25, Certified SAFe 4 Agilist, 2018, 2020, Project Management Professional, 2014, 04/26, ITIL Foundation, IBM DB2 Certification (Exam - 700), Mapping Suite at Coginord Technologies, France, 2006, Watsox.ai Sales Foundation at IBM, 04/19/24, IBM watsonx Essentials at IBM, 04/19/24, Telecommunications Insights and Solutions (Silver) at IBM, 06/28/23, IBM Associate Project Manager at IBM, 06/28/23, License to Lead - First-Line Manager at IBM, 04/28/23, Lean Practitioner Certification at Wipro Technologies, 2018, Project Management Certification Program at Wipro Technologies, 2018, Wipro Certified Scrum Master at Wipro Technologies, 2015, Emerging Leader's Program at Wipro Technologies, 2008, Future Management Program at Wipro Technologies, 2008, Dimensional Modeling Concepts at R.S. Software India Limited, 2005, Microsoft .Net Basics at R.S. Software India Limited, 2005, Information Security & Business Continuity Plan at R.S. Software India Limited, 2004, Payment System - Network Perspective at R.S. Software India Limited, 2004
Languages
English
Hindi
Bengali
French (A1 certified)
Workprojects
- Development & Maintenance Project, IBM India Pvt Ltd, AT&T, USA, 12/21/21 - Present, JAVA Full Stack, Angular 8, Oracle11, MongoDB, Telecom, Offshore (Bangalore), This is a migration project which is merging two applications with old technologies into a new improved application with latest application using latest technologies like Java mS in Back-end, Angular11 in Front-end and more leaner framework with more user friendly features. This also includes the maintenance part of the applications which includes adhoc enhancements, Production support, ensuring fixing of security vulnerabilities, meeting quality metrics etc., Acting as the Project Manager and point of Contact between Offshore & Client, Acting as people manager and responsible for Risk, Cost, Scope, Quality & Planning in the project, Mentoring the team in implementing Agile Framework, Providing global delivery from Offshore, Ensuring quality & on-time delivery, Handling a team of 40+ engineers
- Development Project, Wipro Technologies, CISCO, USA/ Germany, 03/19 - 12/21, JAVA, Selenium, Python, NSO, Java Full Stack, React JS, ROBO Automation, Telecom, Offshore (Bangalore), In this project, we work on the automation needs of CISCO (includes Automation of Manual Test Cases, Development of a tool to automate the work done manually by CISCO Support team and also Develop few features & Automation of new CISCO product roll auto)., Acting as the Project Manager and point of Contact between Offshore & Client, Acting as people manager and responsible for Risk, Cost, Scope, Quality & Planning in the project, Mentoring the team in implementing Agile Framework, Providing global delivery from Offshore, Ensuring quality & on-time delivery, Handling a team of 50+ engineers
- Development Project, Wipro Technologies, Ericsson, Ireland/ USA, 11/15 - 02/19, UNIX, JAVA, SYBASE, Python, Telecom, Offshore (Bangalore), In this project, maintenance and enhancement support to Ericsson Applications Division has been provided by Offshore Development Center., Acting as the Scrum Of Scrum & Scrum Master and point of Contact between Offshore & Client, Mentoring the team in implementing Agile Framework, Providing global delivery of maintenance & support projects from Offshore, Ensuring quality & on-time delivery, Handling a team of 50+ engineers
- Support & Development Bundle, Wipro Technologies, EADS, France, 06/10 - 10/15, IBM MAINFRAME, COBOL for MVS, VSAM, JCL, DB2, CICS, SAP (HCM, BI, BASIS, Portal), COBOL, CICS, VSAM, SAP ABAP, Aero Defense, Onsite (France), Offshore (Bangalore), In this project, software development, maintenance and enhancement support to EADS Applications Division has been provided by Offshore Development Center., Acted as the Project Manager & Service Delivery Manager, Provided global delivery of both support & development bundles from Offshore, Monitored 40 offshore resources (with 90 resources at peak), Managed budgeting and raised invoices to client, Supervised other quality related processes
- Lot 2.2 & Lot 3, Wipro Technologies, Groupe Casino, France, 10/06 - 05/10, IBM MAINFRAME, COBOL for MVS, VSAM, JCL, DB2, CICS, COBOL, CICS, VSAM, Platinum, SPUFI, SUPER-C, XPEDITOR, M-4, Mapping Suite, Librarian, Retail, Onsite (France), Offshore (Kolkata)
Personal Information
Date of Birth: 03/22/77
Profilesummary
PMP, PAL-I, PMI-ACP, ICP-ACC, SAFe Professional, over 23 years in Project Management, Agile Coaching and Software Development across Telecom, Retail and Credit Card Domains, Received the Best Project Award in 2017, Gained global exposure by visiting the United States of America and France for managing various project related operations
Timeline
Project Manager
IBM India Pvt Limited
12.2021 - Current
Project Manager
Wipro Technologies
10.2006 - 12.2021
Team Lead
R.S. Software India Limited
10.2000 - 09.2006
BE - Metallurgy Engineering
Bengal Engineering College (D.U.)
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