Anant Bhagwat

As a Project Manager, I led comprehensive project initiatives, managing cross-functional teams and ensuring project success from discovery to delivery. In my role, I collaborated with Business Analysts to create detailed business requirements documentation and developed Work Breakdown Structures (WBS) and timelines, ensuring projects were completed on schedule and met quality standards. Implementing the Waterfall methodology, I enhanced project efficiency and client communication. I managed teams of designers, developers, and QA engineers to ensure deliverables met requirements, while also working closely with stakeholders to define project scope, goals, and timelines.

Project: ONUS (Open Network for Universal Sustainability) Client: Protean e-Gov Technologies Limited (September 2023 - Present)

• Domain: Financial
• Module: E-Commerce (Protean E-Gov Technologies)

This project focuses on optimizing CSR practices, aiming to revolutionize collaborations among corporations, NGOs, government bodies, and local communities. My responsibilities included eliciting and documenting business requirements, analyzing business processes, and providing ongoing support to stakeholders. I prioritized requirements, managed project scope, and collaborated with cross-functional teams to ensure alignment between business needs and technical solutions. I also conducted root cause analysis and recommended process improvements to enhance quality assurance.

Project: Agristack Client: Protean e-Gov Technologies Limited (December 2023 - Present)

• Domain: Agriculture
• Module: Revenue Management

Agristack serves as a digital hub for farming, facilitating data sharing among all agricultural stakeholders, including farmers and government agencies. I developed and implemented detailed project plans, managed resources efficiently, and continuously monitored project risks. I ensured regular communication with stakeholders on project progress, risks, and issues, and maintained comprehensive project documentation, ensuring accuracy and accessibility for team members and stakeholders.

• As an Operations Manager & Sales at KC Overseas Education Private Limited, an EduTech company, I managed partnerships across Andhra Pradesh, Punjab, and Haryana. Developed deep understanding of higher education landscape in USA and honed skills in partnership management and student assistance. Conducted extensive market research to identify potential partners and collaborated with them to promote our services and expand our reach. I actively engaged with partner institutions, organizing events, workshops, and seminars to enhance brand visibility and student engagement. I built strong relationships with partner institutions, serving as their primary point of contact and ensuring their satisfaction with our services. By closely collaborating with partners, I identified opportunities for mutual growth and devised innovative approaches to meet their specific needs. I proactively addressed partner inquiries, resolved issues, and maintained open lines of communication to foster long-term partnerships.

• As an Associate Project Manager, I led the design and development of new e-commerce and redemption websites for major retail clients. I managed project discovery to define objectives, coordinated with BAs to create business requirements documentation, and developed WBS and timelines to manage schedules and ensure quality. Implementing the Waterfall methodology, I improved project efficiency and client communication. I managed a team of designers, developers, and QA engineers to ensure project deliverables met requirements, collaborating with stakeholders to define project scope, goals, and timelines. I communicated project status and risks to senior management and clients, conducted IAT with the internal team and UAT with the end client before go-live, and prepared RCA reports for issue analysis. Additionally, I prepared Change Management Documents for deploying new websites or changes to existing ones, and utilized project management software such as Zoho Projects, Projects Dashboard, and Proscape to track project progress and budget.

• I spearheaded the operations of a captive center for a Canadian security company, managing a team of approximately 50 personnel across sales, customer service and customer retention. I drove the team to achieve process goals aligned with the business vision and strategy, creating and mapping workflows to support company and client objectives. Developed and implemented service and sales strategies to maximize sales and customer retention. Supervised performance analysis reports and led quality review audits.