Abhijit P
Palakkad
Summary
PMP-certified project manager seeking position in Service Delivery & Production Management. Skilled and dynamic professional with Bachelor of Engineering. Extensive experience and solid understanding of IT operations and Production Management Activities. Currently Sr Technical Lead (Manager) at BNP Paribas specializing in Incident Management & Problem Management Activities, including Disaster Recovery, Live Play, Application Monitoring, Job Trial Monitoring, Release Activities, Root Cause Analysis, and Code fix. Specialist in Disaster Recovery & live play for core banking applications across all sites. Expert in PL/SQL & MS Excel, excelling in KPI Report and OPCO report Requests. Effective Techno-Manager with deep technical knowledge and strong project management skills. Excellent team management abilities. Exceptional communicator with outstanding relationship management skills. Proven track record of prioritizing multiple tasks, delivering high-quality service, and maintaining professionalism.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Sr. Technical Lead
BNP Paribas ISPL
12.2022 - Current
- Spearheading the SDM team for Core Banking Application to conduct Live play and Disaster Recovery operations to maintain the production & DR is in sync
- Managed the delivery of releases across cross functional teams and improving the efficiency by 15%
- Conduct DR activities and Coordinate with associate application (Upstream/Downstream) teams to perform seamless testing during the Live play & Unitary DR operations
- Provide the Live play post activity report to HO and satisfy the regulator requirements across all the APAC regions (SG/SA/IN/PRC/HK/NA/AU/JP & ID)
- Developed technical solutions to diverse operational problems.
- Assessed project milestones and team performance to keep staff on-task.
- Provided educational expertise and mentoring to junior team members.
Technical Lead
BNP Paribas ISPL
12.2015 - 12.2022
- Spearheading the SDM team for Core Banking Application, expert in Problem management activities and Incident management
- Successfully acquired the Application ownership and built a support team offshore
- Specialized in disaster recovery & Live play
- Successfully completed the Disaster recovery of core banking application in all the APAC sites
- I have made extensive code fix in the application to control the recurrent issues
- Quick learner and excellent team player having ability to meet deadlines under pressure
- Teamed on development of technology roadmap spanning 4 years.
Senior Application Analyst
Infrasoft Technologies
03.2015 - 11.2015
- Spearheading the Incident management team for Core Banking Application, expert in Problem management activities
- Successfully acquired the Application ownership and built a support team offshore
- Specialized in Application enhancement activities like Performance tuning, DB Purging & Application maintenance
- Played an important role in the transition and kept a track on knowledge transition sessions, documentations and made sure the team is equipped for the Support Activities
- Gained knowledge on Banking and explored the concepts of Investment Banking
- Analyzed existing systems and databases and recommended enhancements to solve business needs
Team Lead/Business Analyst
Tata Consultancy Services
02.2006 - 02.2015
- Responsible and involved in all phases of the SDLC (Software Development Life Cycle) from analysis, design, development, testing, implementation and maintenance with timely delivery against aggressive deadlines
- Experience in constructing complex Stored Procedures, Functions, Triggers, Tables, Views, Packages External Tables and other Database concepts
- Implemented various checkpoints in the team to streamline the workflow and ensure seamless delivery
- Implemented effective quality process within the team to ensure Customer Satisfaction
- I have taken the role of Application lead in the year 2010 and lead the team of 10
- Assisted the project manager in Overseeing project scope, resource requirements, budget, timeline, deliverables and milestones
- Liaise with Development and my team to provide functional guidance and provide transition to the team
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
Module Lead
Tata Consultancy Services
02.2009 - 10.2010
- Responsible to ensure defect free delivery
- Involved in the Detailed Design and Coding
- Responsible for writing the test cases and test results
- Responsible for Unit testing and NBT for mailablemeter that is used for sampling
- Assessed operant systems for efficiency and functionality, providing written suggestions on enhancements needed to meet operational goals.
Team Member
Tata Consultancy Services
05.2007 - 01.2009
- Responsible for providing 2nd line support (Accept the problem, liaise with necessary groups to resolve the problem and close the BRIDGE case once the problem is solved)
- Done enhancements in UNIX, VB and oracle and deployed the program in production
- Role included direct client interaction during the requirement gathering phases and aided in preparation of Functional and Technical design documents
Team Member
Tata Consultancy Services
02.2006 - 04.2007
- Responsible for Maintenance and Support of applications involving UMP and timesheet import/export
- Involved in decommissioning of a VB module and converting it into OOPS model using C# dot net
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Education
Bachelor of Engineering - Electronics & Instrumentation
Mookambigai College Of Engineering
Pudukottai01.2005
Higher Secondary Certificate -
RSK HSS
Trichy01.2001
Secondary Certificate -
RSK HSS
Trichy01.1999
Skills
- Linux/Unix
- Unix Shell Script
- VB
- Oracle PL/SQL
- SQL Developer
- SSIS
- Autosys
- Service now
- MS Visio
- Requirements analysis
- Software architecture design
- Data integration
- Technical leadership
- Stakeholder management
- Business analysis
- Continuous integration
Certification
- ITIL V3 R(Foundation)
- Cloudera certified developer For Apache Hadoop (CCD-410)
- IASSC Certified Lean Six Sigma Green Belt (ICGB)
- Project Management Professional (PMP)
Languages
English
Hindi
Malayalam
Tamil
Personal Information
- Passport Number: F5917628
- Father's Name: K Prakash Chandran
- Title: Manager (Sr Technical Lead)
- Date of Birth: 04/03/84
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Timeline
Sr. Technical Lead
BNP Paribas ISPL
12.2022 - Current
Technical Lead
BNP Paribas ISPL
12.2015 - 12.2022
Senior Application Analyst
Infrasoft Technologies
03.2015 - 11.2015
Module Lead
Tata Consultancy Services
02.2009 - 10.2010
Team Member
Tata Consultancy Services
05.2007 - 01.2009
Team Lead/Business Analyst
Tata Consultancy Services
02.2006 - 02.2015
Team Member
Tata Consultancy Services
02.2006 - 04.2007
Bachelor of Engineering - Electronics & Instrumentation
Mookambigai College Of Engineering
Higher Secondary Certificate -
RSK HSS
Secondary Certificate -
RSK HSS
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