Abhijit Raikar
Senior Hospitality & F&B Operations Leader
Summary
Offering nearly 20 years of experience Strategic Business Development & Operations Leader with expertise in creating business development procedures, operational policies, and customer service guidelines to enhance quality standards Proven track record of driving profitability and implementing strategies to maximize customer satisfaction and operational efficiency. Expertise in business expansion, acquisitions, and new outlet development for stand-alone restaurants and large hospitality chains Skilled in developing and implementing cost-control measures, reducing operational expenses while ensuring high service standards Adept at managing P&L responsibilities and achieving operational excellence across multiple restaurant formats Spearheaded operations for multiple outlets of Irish House (Pan-India) and played a key role in acquiring new properties for K Hospitality. Expanded business of Mirah Hospitality by managing 03 outlets of Hitchki, 1 outlet of United Sports Bar and brand named BayRoute which specializes in Middle Eastern Cuisine Led the launch of 5 elite Manchester United Café Bar outlets in Mumbai
Overview
27
27
years of professional experience
4
4
Languages
Work History
Head of Operations
Keish Hospitality Pvt. Ltd.
10.2024 - Current
- Spearheading expansion plans for Blah Restaurants across the West and North regions.
- Successfully opened Blah House Santacruz, overseeing end-to-end setup and operations.
- Consulting The Thane Club to drive sales growth for their existing four F&B restaurants.
- Identifying potential locations, negotiating acquisitions, and managing new outlet openings.
- Overseeing franchise development, brand strategy, and market positioning.
- Implementing business strategies to drive revenue growth while maintaining brand consistency and quality standards.
Operations Head Pan India
Fashion TV India
01.2024 - 09.2024
- Leading operations for 16 outlets across India, successfully opened 03 properties with them
- Overseeing core teams, including Marketing, Operations, HR, QA, and Cost Controls
- Managing franchise operations, vendor relations, and brand strategy to drive growth
- Establishing franchise Ops set up, Vendor Management, Client Servicing, Brand Management for FOCO & FOFO models
General Manager Operations
Graviss Restaurant's Pvt. Ltd.
11.2019 - 12.2023
- Managed multiple Zaffran outlets and led strategic expansion, including new store openings and cloud kitchen acquisitions
- Oversaw Restaurant operations at Intercontinental Marine Drive, managing two restaurants and an open-air rooftop bar Dome
- Drove delivery sales growth during the pandemic through Zaffran cloud kitchen expansion
- Established corporate partnerships to enhance revenue streams
- Implemented operational processes to optimize resources and elevate customer experience
- Led franchise acquisitions for Zaffran and cloud kitchens, ensuring business continuity amidst industry challenges during the pandemic
Operations Manager
The Irish House Food & Beverages Pvt. Ltd.
08.2018 - 09.2019
- Managing multiple outlets and diversified brands and acquisition of new branches for Irish House
- Providing leadership, direction and motivation to the team; managing market mix to achieve the revenue/sales targets / EBITDA
- Implementing strategies for driving revenue while keeping a track of expenses and identifying ways to increase bottom-line performance
- Organizing promotional events to achieve the sales target and meet the topline
- Instituting Standard Operating Procedures (SOPs) to ensure standardization across all units of Irish House brand
- Streamlined operations and prioritized tasks via trainings, allowing on ground staff to increase revenue by 20%
Area Manager
Mirah Hospitality and Gourmet Solutions Pvt. Ltd.
09.2015 - 07.2019
Operations Manager
The United Sports Bar and Grill
02.2012 - 08.2015
Assistant Manager
Manchester United Café Bar
12.2009 - 01.2012
Bar Supervisor
Marriott's Baltimore Inner Harbor
03.2008 - 03.2009
Assistant Bar Manager
Kuredu Island Resort
01.2004 - 01.2008
Bartender
Ramee Guest line Hotels
10.2001 - 11.2003
Steward
Majorda Beach Resort
04.1998 - 06.2000
Education
Diploma in Craftsmanship Course -
Hotel Management of Goa
01.2005 - 2006.01
Industrial training - undefined
Majorda Beach Resort
01.2006 - 2007.01
Skills
- Sales & Business Development
- Strategic Planning
- Brand Promotion
- Budgetary & Cost Control
- GOP Management
Timeline
Head of Operations
Keish Hospitality Pvt. Ltd.
10.2024 - Current
Operations Head Pan India
Fashion TV India
01.2024 - 09.2024
General Manager Operations
Graviss Restaurant's Pvt. Ltd.
11.2019 - 12.2023
Operations Manager
The Irish House Food & Beverages Pvt. Ltd.
08.2018 - 09.2019
Area Manager
Mirah Hospitality and Gourmet Solutions Pvt. Ltd.
09.2015 - 07.2019
Operations Manager
The United Sports Bar and Grill
02.2012 - 08.2015
Assistant Manager
Manchester United Café Bar
12.2009 - 01.2012
Bar Supervisor
Marriott's Baltimore Inner Harbor
03.2008 - 03.2009
Industrial training - undefined
Majorda Beach Resort
01.2006 - 2007.01
Diploma in Craftsmanship Course -
Hotel Management of Goa
01.2005 - 2006.01
Assistant Bar Manager
Kuredu Island Resort
01.2004 - 01.2008
Bartender
Ramee Guest line Hotels
10.2001 - 11.2003
Steward
Majorda Beach Resort
04.1998 - 06.2000
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