Summary
Overview
Work History
Education
Skills
Timeline
Generic

ABHIJIT SAHA

Operations
Chakdaha

Summary

Dynamic operations manager with a proven track record at Magma General Insurance Ltd, excelling in team leadership and cost reduction. Skilled in enhancing employee performance and streamlining processes, I effectively resolved complex issues while delivering exceptional service, ensuring compliance and operational efficiency in fast-paced environments.

Overview

15
15
years of professional experience

Work History

Assistant Manager - Central Ops Motor Hub

Magma General Insurance Ltd
02.2018 - Current


  • Worked in BRS , Policy issuance , Claim , 64VB etc.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Resolved problems, improved operations and provided exceptional service.

Branch Operations for Gold Loan

HDB Financial Services Ltd.
04.2015 - 02.2018


  • Evaluated loan applications to determine eligibility, ensuring compliance with lending policies and regulatory requirements.
  • Delivered training sessions for new team members on loan processing procedures and customer service best practices.
  • Resolved customer inquiries and issues promptly, maintaining high levels of client satisfaction through effective communication strategies.
  • Collaborated with cross-functional teams for seamless execution of loan servicing tasks.

Branch Accountant

Magma Fincorp Ltd
09.2012 - 04.2015
  • Managed daily accounting operations, including accounts payable and receivable, ensuring timely processing of invoices and payment transactions.
  • Prepared monthly financial statements and reports, analyzing variances to support management in decision-making.
  • Reconciled bank statements with internal records, identifying discrepancies and implementing corrective actions to maintain accuracy.
  • Monitored compliance with financial regulations and internal controls, conducting regular audits to safeguard company assets.

Assistant Branch Head in Gold Loan

Manappuram Finance Ltd
10.2010 - 09.2012
  • Reduced loan approval times through efficient underwriting and thorough risk assessments.
  • Mentored junior staff members, sharing industry knowledge and best practices for improved team performance.
  • Processed loan applications and monitored progress from start to finish.
  • Delivered training sessions for new team members on loan processing procedures and customer service best practices.

Education

Bachelor of Arts -

Kalyani University
Haringhata
04.2001 -

Skills

Operations management

Team leadership

Employee performance evaluations

Cost reduction

Timeline

Assistant Manager - Central Ops Motor Hub

Magma General Insurance Ltd
02.2018 - Current

Branch Operations for Gold Loan

HDB Financial Services Ltd.
04.2015 - 02.2018

Branch Accountant

Magma Fincorp Ltd
09.2012 - 04.2015

Assistant Branch Head in Gold Loan

Manappuram Finance Ltd
10.2010 - 09.2012

Bachelor of Arts -

Kalyani University
04.2001 -

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