ABHIJIT SINHA
Patna
Summary
Seeking a challenging position in a growth-oriented organization across Retail Branch Banking/NBFC/Insurance/ Bancassurance sector which provides opportunities for professional growth, where I can use my experience from multiple roles in a retail branch banking segment to lead/ manage the branch along with the cross selling and handling of the operational areas and contribute towards the growth of my organization.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Associate Relationship Manager
STANDARD CHARTERED BANK
11.2019 - Current
- Responsible for acquisition of NTB accounts with high value IP.
- Involved in aggressive cross sell of TPP (LI,GI MF/SIP, FOREX, etc).
- To look after the service needs of my existing customers in a very precise manner and convert these service opportunities into sales opportunities.
- Responsible for the deepening of the book size of my portfolio.
- Responsible for proper furnishing of Periodic Risk Review and Triggered Risk Reviews diligently.
- To meet the New Sales Revenue parameter on monthly basis and also qualify the incentive parameters on quarterly basis.
Customer Service Manager (Commercial Banking Group)
ICICI BANK LTD
02.2019 - 10.2019
- Looking after inland bill discounting (LC/ Non LC based).
- Error free lodgement of the bills strictly following the TAT and following up with the back end for discounting of the bills (Sale/ Purchase bills, LC based, Non LC based bills.
Priority Relationship Manager
AXIS BANK
11.2018 - 01.2019
- Portfolio Management
- New to bank acquisition along with Cross Sell of Third Party Products.
- Planned and conceptualized various strategies to achieve business goals for sales aimed towards the growth in business volumes as well as profitability in order to achieve the set targets.
Teller/ Welcome Desk
HDFC BANK LIMITED
03.2015 - 11.2018
- Daily cash receipts, payments, bulk deposits, forex transactions.
- Generation of branch daily reports as per stipulated time, filing and maintenance of daily registers (vault, DD/PO, LTR, Dormant Accounts, forex, etc).
- Decent experience of selling third party products like Life Insurance, Mutual Funds, Equity investment, Trading, SIPs, Social Security Schemes, etc along with on boarding new to bank customers for liability products like Current Account, Saving Account, etc.
- Carried out NEFT/ RTGS transactions.
- Actively participated in digital migration of the customers.
- Converted every service opportunities into sales opportunities.
- First point contact of the branch for customer, which involved Customer Query Handling, Instruction processing within stipulated TAT, Deliverables management (custodian of WELCOME KITS,ATMS, IPINS, etc), Welcome Calling, branch report spooling, custodian of cheque drop box(posting of cheques), Ensuring minimal FTNR and above all converting these service opportunities into a successful cross sell for the driven products.
Business Development Executive
ING VYSYA BANK LTD.
PATNA
10.2014 - 02.2015
- Involved in developing business for the organization; identified business opportunities & generated business plans to achieve the same & located clients in targeted segments to secure profitable business.
- Efficiently participated in the branch drives for TPP like SIPs, Mutual Funds, Life Insurance, etc. from time to time.
- Developed competitive business development and sales strategy; uncovered/ created new opportunities, identified dynamic and flexible solutions & managed account activity.
IT Engineer
GAMMON INDIA LTD
PATNA
08.2011 - 07.2012
- Gathered & defined business requirements while managing the risks to improve business processes, thereby contributing to enterprise architecture development from a business needs point of view through business analysis & map processes.
- Conducted code walkthroughs and reviewed peer code and documentation.
- The project aimed at developing an application that assisted in maintaining employee’s payment in a small working environment. This involved using the C# (.NET) MS Visual Studio to design Graphical User Interface, wherein an employee’s payment details could be entered in the different fields using the several events. The entered details would be saved in the database (SQL) so that whenever required, the data could be easily retrieved just using the specific ID for any particular employee.
Education
B.E. - Computer Science
Visvesvaraya Technological University
06-2011
Intermediate -
DAV Public School
Patna, India05-2007
Matriculation -
Delhi Public School
Patna, India05-2005
Skills
- Portfolio Management
- Customer Service Delivery
- Customer Relationship Management
- Cash Management
- Analytical Skills
- Third Party Products cross sell
Certification
- AMFI
- IRDA
- PMS
Accomplishments
- Star Award (HDFC BANK)
- Qualified LI Objective Training 2018 (HDFC BANK)
- Rated Exceptional Contributor (Fin 2017_18) (HDFC BANK)
- Rated Contributor (Fin 2016_17) (HDFC BANK)
- Rated 2 (Standard Chartered Bank_Fin 2020_21)
- Rated 1 (Standard Chartered Bank_Fin 2021_22)
- Qualified January Jackpot 2023 (SA)
- Awarded Exceptional Performance in APE Sep 23
- Awarded Outstanding Achievement in APE Jan 24
- Awarded Outstanding Achievement in APE Feb 24
- Awarded Outstanding Achievement in APE Jan 25
Extracurricular Activities
Event Organizer of Annual Day Functions and other technical events at School & College level. Participated in various Sports activities. Voluntarily participated in Blood Donation Camps.
Personal Information
Date of Birth: 10/02/88
Timeline
Associate Relationship Manager
STANDARD CHARTERED BANK
11.2019 - Current
Customer Service Manager (Commercial Banking Group)
ICICI BANK LTD
02.2019 - 10.2019
Priority Relationship Manager
AXIS BANK
11.2018 - 01.2019
Teller/ Welcome Desk
HDFC BANK LIMITED
03.2015 - 11.2018
Business Development Executive
ING VYSYA BANK LTD.
10.2014 - 02.2015
IT Engineer
GAMMON INDIA LTD
08.2011 - 07.2012
B.E. - Computer Science
Visvesvaraya Technological University
Intermediate -
DAV Public School
Matriculation -
Delhi Public School
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