Summary
Overview
Work History
Education
Skills
Certification
References
Accomplishments
Languages
Timeline
Generic
ABHIJITH H A

ABHIJITH H A

Thiruvananthapuram

Summary

Dynamic Senior Analyst with a proven track record at Allianz Technology, excelling in server monitoring and incident management. Adept at process improvement and mentoring junior analysts, I leverage strong analytical skills and technical expertise to drive operational efficiency and enhance project outcomes. Passionate about delivering exceptional results in fast-paced environments.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Senior Analyst – IT & Information Security

Allianz Technology
Thiruvananthapuram
09.2021 - Current
  • Monitored servers using ZIS, Vrops, Icinga, Zabbix, Xclarity, Newrelic, and Dynatrace.
  • Mentored junior analysts on best practices in data analysis and reporting techniques.
  • Provided technical support for existing reports, dashboards or other tools.
  • Executed server provisioning and Day2 actions through ServiceNow ticketing system.
  • Managed incidents and change requests utilizing ServiceNow for optimal workflow.
  • Performed post-patch validation on Windows servers to ensure stability.
  • Applied patches to Linux servers to maintain security compliance.
  • Troubleshot issues within IP Center to enhance cognitive automation performance.
  • Upgraded ESXi hosts to improve virtualization capabilities.
  • Collaborated with cross-functional teams to drive efficiency and project success.

System Admin

Kerala State IT MISSION
Thiruvananathapuram
04.2020 - 08.2021
  • Managed over 10 physical servers and 200 virtual machines in State Data Centre.
  • Provided installation, configuration, and maintenance support for Red Hat Linux servers.
  • Configured and maintained Apache Web Server and Tomcat Application Server for eOffice application.
  • Created separate eOffice instances for all Collectorates and Directorates across Kerala.
  • Implemented disaster recovery strategies to ensure system resilience.
  • Installed, configured, and troubleshot Digital Signature Certificates on Mac, Ubuntu, and Windows platforms.
  • Monitored system performance including memory, CPU, disk, and SAN utilization to identify issues.
  • Documented existing technologies and technical challenges for training of System Team members.

Application Support Engineer

SISL Info Tech
Thiruvananthapuram
03.2018 - 03.2020
  • Delivered technical support for application users across various platforms.
  • Troubleshot software issues in collaboration with development teams.
  • Managed user access and permissions within application systems.
  • Documented procedures and user guides to enhance application functionality.
  • Conducted system tests to verify application reliability and performance.
  • Facilitated training sessions on new application features for end-users.
  • Resolved escalated tickets related to application support within agreed SLAs.
  • Monitored user activities to identify areas for improvement.

Software Tester Trainee

White Oval Technologies Pvt. Ltd
Thiruvananthapuram
04.2017 - 03.2018
  • Conducted manual and automated testing of applications to ensure functionality and performance.
  • Utilized tools such as Selenium IDE, Katalon Studio, and JMeter for effective testing.
  • Applied expertise in SDLC, STLC, and bug life cycle management throughout projects.
  • Created, wrote, reviewed, and executed comprehensive test cases to validate software quality.
  • Executed various types of testing including functional, integration, and system testing.
  • Leveraged automation tools like Selenium WebDriver and Load Runner for efficiency gains.

Education

Post Graduate - Business Analytics (PGCM)

MIT School of Distance Education
02.2023

B-Tech Degree - Electronics and Communication Engineering

Heera College of Engineering and Technology
03.2017

Higher Secondary -

SNHSS Uzhamalaykkal
03.2013

SSLC -

Darsana HSS Nedumangad
03.2011

Skills

  • Leadership and presentation skills
  • Event management
  • Deadline management
  • Effective communication
  • Team collaboration
  • Quick learning
  • Networking expertise
  • Desktop installation
  • Hardware administration
  • Server monitoring
  • Data analysis
  • System administration
  • Process improvement
  • Mentoring analysts
  • Time management
  • IT strategy development
  • Performance monitoring
  • Client relationship management
  • Advanced Excel proficiency

Certification

  • Microsoft Certified Azure AI Fundamentals (Certification Number: 1F4w1F-C36438)
  • Cisco Certified Network Associate(Cisco ID number : CSCO13692634)
  • AWS Certified Solutions Architect-Associate(Candidate ID : AWS01885230)
  • AWS Certified SYSOPS Administrator-Associate(Candidate ID : AWS01885230)

References

References Available Upon Request

Accomplishments

  • Received multiple “Nakshatra”, “Navratna” awards for best performance within the company(Allianz Technology) and awarded “Techie of the Year” for last year(2023)
  • Successfully completed RHEL program from Scope India
  • Certificate for participation in Art of Start; a two day live startup project
  • A
  • Grade in two month duration course Animationguru (maya)
  • Grade in two month duration course Engineerguru (hardware)
  • First class certificate from National Centre for Labour and Learning for completing the course of Computer Basic

Languages

Malayalam
First Language
English
Proficient (C2)
C2
Hindi
Upper Intermediate (B2)
B2

Timeline

Senior Analyst – IT & Information Security

Allianz Technology
09.2021 - Current

System Admin

Kerala State IT MISSION
04.2020 - 08.2021

Application Support Engineer

SISL Info Tech
03.2018 - 03.2020

Software Tester Trainee

White Oval Technologies Pvt. Ltd
04.2017 - 03.2018

Post Graduate - Business Analytics (PGCM)

MIT School of Distance Education

B-Tech Degree - Electronics and Communication Engineering

Heera College of Engineering and Technology

Higher Secondary -

SNHSS Uzhamalaykkal

SSLC -

Darsana HSS Nedumangad

Similar Profiles

CREATE PROFILE
ABHIJITH H A