Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Abhijith S

Abhijith S

Kollam

Summary

Dynamic professional with a proven track record at ESAF Small Finance Bank, excelling in customer relationship management and data analysis. Successfully trained new staff, enhancing team performance, while cultivating strong client relationships as a Sales Executive at Joyalukkas, driving repeat business and ensuring high customer satisfaction.

Overview

3
3
years of professional experience

Work History

Collections Agent

ESAF small finance bank
Kollam
12.2022 - 07.2025
  • Maintained accurate records of collection activities in database system.
  • Completed skip traces on customers failing respond to collection efforts.
  • Provided training and guidance to new collections staff on best practices and company policies.
  • Recorded information about status of collection efforts.

Sales Executive

joyalukkas
Madurai
05.2022 - 11.2022
  • Cultivated relationships with existing customers to encourage repeat business.
  • Adjusted sales techniques based on interactions and feedback from customers and peers.
  • Built and maintained strong, long-lasting customer relationships to ensure high levels of customer satisfaction.

Education

Bachelor of Commerce - Commerce

Manasarovar Global University
Bhopal
03-2023

higher -

Kerala Board of Higher Secondary Education

Skills

  • Customer relationship management
  • Sales forecasting
  • Data analysis
  • Lead generation
  • Negotiation techniques
  • Sales strategy
  • Time management
  • Conflict resolution
  • Presentation skills
  • Customer segmentation

Languages

Malayalam
First Language
English
Advanced (C1)
C1
Tamil
Intermediate (B1)
B1

Timeline

Collections Agent

ESAF small finance bank
12.2022 - 07.2025

Sales Executive

joyalukkas
05.2022 - 11.2022

Bachelor of Commerce - Commerce

Manasarovar Global University

higher -

Kerala Board of Higher Secondary Education

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Abhijith S