Seeking a challenging leadership position where I can maximize my experience of Customer Relations with creative problem solutions and deliver my skills to achieve the best for the company.
Overview
9
9
years of professional experience
4029
4029
years of post-secondary education
Work History
Inside Sales/ Customer Support
Proforte Global Consulting private limited
Bengaluru
11.2022 - 02.2026
Handling customer queries via chat, email and calls.
Hosting webinars on WebEx.
Scheduling and rescheduling of the webinars.
Process Associate
Stelling Technologies Pvt Ltd
Ernakulam
06.2019 - 12.2020
Interaction with stakeholders (restaurants).
Managing active, auto queue, and confirmation.
Help customers place bulk orders and manage updates and follow up's.
Ensure that the customer is verified and the correct orders are passed to the restaurants and ensuring the delivery of the ordered food is done by doing follow up.
Sales Executive
Indus Motors Pvt Ltd
Palakkad
06.2018 - 05.2019
Generate leads from field by conducting campaigns and events and convert into sales.
Analyze customers' wants and needs to effectively recommend corresponding products and services.
Field Sales Executive
Eram Motors Pvt Ltd
Palghat
04.2017 - 05.2018
Generate leads from field by conducting campaigns and events and convert into sales.
Analyze customers' wants and needs to effectively recommend corresponding products and services.
Education
Commerce -
Guru Open School
Kanchipuram, Tamil Nadu, IN
C.B.S.E -
Good Shepherd Public School
Naharlagun, Arunachal Pradesh
Skills
Customer support
Microsoft Office
Zendesk
Webex
Lead generation
Customer relationship management
Team collaboration
Awards
Mahindra Idols 2018, 04/01/18, 2nd runner up in Sales Consultant MUV/SUV category all Kerala held in Cochin.