Abhijith V J

Assistant Sales Manager (ASM) – Agency Channel

HDFC Life Insurance Company Ltd

• Achieving business targets in premium collection and policy sales
• Generating life insurance business through the agency channel.
• Recruited and developed insurance advisors/agents to drive business growth.
• Trained and motivated agents to meet monthly and annual sales targets.
• Monitoring advisor performance and ensuring productivity improvement.
• Supported advisors in lead generation and policy conversion strategies.
• Conducting sales meetings, field visits, and customer interactions.
• Building strong relationships with customers and channel partners.
• Ensuring compliance with company policies and IRDA regulations.

Coordinating with branch operations for smooth policy issuance and servicing.

• Developed and executed strategic operating plans to drive branch growth, resulting in a 25% increase in annual revenue.
• Spearheaded the implementation of sales and marketing operations, leading to a 20% increase in product sales across the branch.
• Led a team of 15 employees to achieve monthly performance targets, ensuring high standards of customer service and operational efficiency.
• Managed branch budgets and financial forecasts to meet financial goals and minimise operational costs.
• Coordinated with executive director on strategic plans, improving investment opportunities and profitability.
• Led the transition of customers to online platforms, achieving a 40% adoption rate within the first year and improving service efficiency.
• Analyzed market trends and customer needs to introduce new product lines, contributing to a 15% growth in customer base.
• Ensured compliance with regulatory requirements, achieving a 100% compliance record throughout tenure.

• Executed targeted disbursement strategies, achieving highest disbursement records for three consecutive months, driving branch growth.
• Managed branch operations to optimise staff performance and enhance customer satisfaction, contributing to a more effective service environment.
• Led market analysis and customer segmentation efforts, identifying new business opportunities and expanding the customer base by 30%.
• Achieved 100% loan account collection consistency from May 2017 to May 2018, setting a benchmark for the region.
• Monitored and presented financial reports to senior management, supporting informed decision-making and enabling strategic adjustments.
• Conducted risk assessments and compliance checks, ensuring all financial operations met company and regulatory standards.
• Collaborated with cross-functional teams to streamline processes and improve overall branch efficiency by 15%.
• Implemented HR management strategies, overseeing recruitment, training, and performance appraisal processes.