Abhijnan Chaturvedi
Pune,Maharashtra
Summary
A seasoned product manager (15+ years) with a proven ability to lead cross-functional teams across the entire product lifecycle (ideation to execution) in diverse industries (insurance, Global tax, Travel and Hospitality). Accomplished communicator, leader, and results-driven professional with experience in SDLCs (Scrum, Waterfall). Skilled in adopting a pragmatic approach in improvising on solutions and resolving complex business issues. Worked with consulting clients from USA, UK, and Australia as a Sr. Product Manager and has also worked as a subject matter expert-SME in Travel & Hospitality domain projects.
Overview
17
17
years of professional experience
6
6
years of post-secondary education
Work History
Senior Product Manager
Globant India Pvt Ltd.
2 2019 - Current
- Release planning, PI Planning, prioritizations of product features in alignment with product vision and defining quarterly plan and deliverables
- Liaising with client stakeholders from legal, policy technology teams to come up with requirements, define PoC plans, project roadmaps for various capabilities related to data quality and data standards
- Connecting with SMEs and other stakeholders from USA and Asia pacific for definition of requirements and prioritization
- Defined data quality framework, associated processes for enterprise level
- Created business case for multiple data capabilities within DQ framework - some examples are Handling PII and sensitive data, Data tokenization and enrichment, Standardization of data using ML, Data profiling strategy
- Worked with data engineering teams on technical feasibility and define scope and plan for proof of concepts on data quality capabilities
- Worked on technical solution along with data architects to create proof of concepts for data tokenization, standardization and data enrichment
- Worked on data standards and defined global entity registry
- Evaluate multiple PoC s on data capabilities like data reconciliation, profiling, deduplication etc.
- And identification of gaps and creation of feasibility reports
- Document business requirement documents, project plans, user stories, research findings and prepare presentations for propositions in data quality area for further approval
- Working with Architects, data owners and other stakeholders to define user flows, and requirements for standardization of data quality within data pipeline for all client and third party data
- Defining processes for handling personal and sensitive data that comes in data pipeline
- Define taxonomies for address data standardization
- Creation of data quality framework and associated processes
- Implementation of centralized business rule engine to manage and implement business and data rules and creation of processes for re-usability of business and data rules through centralized rule library
- Liaising with stakeholders to define and document data identifier registry and entity identifier registry to bring in data standardization
- Worked on defining processes and approach for data confidence scoring and creation of BI dashboard for data quality statistics and KPIs
- Key areas worked upon and contributed in data quality space also include defining processes, requirements for - data reconciliation, data lineage, data trends, event based data processing.
- Led cross-functional teams for successful product launches, resulting in increased market share
Lead Product Analyst, Travel SME
Cybage Software Pvt. Ltd
06.2015 - 01.2019
- Requirement management, documentation and communication of requirements
- Collaborate with management team to work on new products
- Define Product roadmap and high level requirements, document process flows, prepare business case documents and work with technology teams to achieve product goals
- Explore newer capabilities in travel industry as SME
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Worked as Subject Matter Expert (SME), for travel and car rental industry and represented company in annual global car rental/ travel conference held in Las Vegas 2016
- Interviewed stakeholders using different business requirement techniques such as Focused Groups, Observations, Discussions, one-to-one interviews and so on
- Prepared Functional Requirement Document by coordinating with software team
- Prepared Process Flow Diagram using Microsoft Visio, other process modelling tools
- Worked on a prescriptive analysis tool, which identifies key decision-making points and prescribing decisions for fleet management for travel industry clients, as domain consultant
- Handled multiple product design and development in areas of pricing analytic, business intelligence driven revenue management application, fleet management application, booking engine
- Worked on back end process for booking engine, travel agent portal, and travel intermediaries.
Business Analyst
Nihilent Technologies Pvt. Ltd.
02.2012 - 06.2015
- Collaborating with client representative and providing reports/updates to top-tier client executives (including CIOs), and establish, strengthen, and manage relationships with internal and external customers
- Understanding business processes, studying and analyzing workflow to design solutions (As-Is, To-Be), also preparing requirement & testing documents and conducting GAP analysis
- Leading and managing projects inclusive of identifying potential processes and developing framework; implementing processes in line with guidelines for improving operational efficiencies; developing various IT application using SDLC and other project methodologies and support execution
- Requirement management, documentation and communication of requirements
- Interviewed stakeholders using different business requirement techniques such as Focused Groups, Observations, Discussions, one-to-one interviews and so on
- Prepared Business Requirement Document by coordinating with software team.
Associate Software Engineer
Tata Consultancy Services, TCS
08.2007 - 08.2009
- Convey requirements through grooming sessions to development teams
- Managing production issue log
- Identify and track delivery milestones, deliverables, risks, changes, and dependencies and communicate with internal and external stakeholders regarding project delivery status, and risks
- Helping business team in UAT testing
- Leader for team of 10 business analysts and PDM
- Represented organization as SME in Global travel conference in Las Vegas
- Defined data quality framework at enterprise level for major consulting player
- Part of interview panel for final round BA interviews.
Education
MBA (Systems) -
BIMM
Pune 04.2010 - 04.2012
BTech (ME) - Mechanical Engineering
Manipal Institute of Technology
Karnataka 04.2003 - 05.2007
Skills
Agile
Business Analysis
Process Flow Mapping
Gap Analysis
Backlog grooming
Prototyping & Wireframes
User Journeys
Requirement Workshops
Feature Prioritization
User stories
Functional Estimations
Product Roadmap
Agile
Stakeholder Management
Market Research
Competitive Analysis
Change Management
Team Management
Product Metrics
Bid preparation
Agile
Accomplishments
- Defined enterprise level data quality framework and associated capabilities to support the framework for a large enterprise which was adopted by their different service-lines
- Represented my organization in the annual, travel and hospitality global conference in Las Vegas, USA
- Speaker in two of the ProductNext webinars
Timeline
Lead Product Analyst, Travel SME
Cybage Software Pvt. Ltd
06.2015 - 01.2019
Business Analyst
Nihilent Technologies Pvt. Ltd.
02.2012 - 06.2015
MBA (Systems) -
BIMM
04.2010 - 04.2012
Associate Software Engineer
Tata Consultancy Services, TCS
08.2007 - 08.2009
BTech (ME) - Mechanical Engineering
Manipal Institute of Technology
04.2003 - 05.2007
Senior Product Manager
Globant India Pvt Ltd.
2 2019 - Current