Abhilash Das
E-Commerce Operations Head
Bhubaneswar,India
Summary
Strategic Business Operations(E-Commerce) Enthusiast - with 6+ years of experience leading and overseeing B2B,B2C & Re-Selling business activities. Strong history of devising precise and targeted business operations plans, managing revenue generating area, reviewing performance and driving change. Forward-thinking leader with expertise in setting goals, quality standards and result focused initiatives while leading quick and efficient attainment of objectives.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
Work History
Catalog Specialist
Flipkart
Bangalore, India
02.2015 - 04.2015
- Formatting & editing product details and filled in Google doc as per the template guidelines.
- Downloading images from Different Brand or vendor website.
- Editing or updating existing products details in sight.
- Searching details in different Brand and Competitive websites for accurate information.
- Co-coordinating with the vendors for latching products, missing details & Process the QC failed sheets.
- Rechecking or editing QC failed files and send it back to vendors. Editing raw images in PHOTOSHOP or GIMP tool.
Business Development Executive
Flipkart
Bangalore, India
04.2015 - 08.2017
- Monitoring the complete Retail Operation of Footwear Category (Flipkart Inventory and Flipkart Market Place).
- Focused in developing new Vendors for Market place as well as WSR Model, managing their end to end need, looking after their performance, sharing industry insights, assisting them to grow and motivate vendors to get aligned with the company's vision and mission.
- Develop standard operating process to scale up the working of Footwear operation.
- Establish productive, professional relationships with key personnel across Flipkart.
- Monitor the Footwear OTB, Procurement, Flipkart Photo Shoot and Payments.
- Track the Inventory of Market Place and Flipkart and raise the Alarm for Non-Moving and Slow-Moving Inventory.
- Search the way to liquidate Non-Moving, SlowMoving and Dead Inventory.
- Monitoring the complete movement from Inventory Model to Market Place of Footwear.
- Ensuring all the Non-Moving Inventory should go back to the supplier through Return Order.
- Work with sellers to improve operational aspects of their business in providing a great consumer experience.
- Planning shipment delivery timetables.
- Track and monitor performance and sales of key Vendors to manage their performance.
- Develop standard operating processes to scale the working of the organization.
- Implement efficient and effective inbound marketing, advertising and promotional plans.
- Build strong communication channels at all levels of the supplier's organization, set proper expectations, provide clear status communications, and manage towards a growth plan.
- Make Plan for Transportation of Products. Ensure that products are delivered in a good state and on time at our Warehouses. Accomplishments: Received Best Performer Award during the tenure of Big Billion Day(NOV 15 – JAN 16). Received Appreciation for handling complete Retail Operation of Footwear.
BUSINESS DEVELOPMENT MANAGER
Diversified Energy Solutions Pvt. Ltd
Bhubaneswar, Odisha
11.2017 - 10.2019
- Prospect new potential clients within the commercial construction industry
- Present, negotiate and conclude with client's type of contracts or parts of it
- Follow up with the client along the execution of a project
- Conduct post mortem with clients upon completion of their project
- Negotiate potential contract adaptations or extensions when needed
- Identify profitable business and aggressively selling construction services
- Liaise internally with other departments such as Finance, Project Management and Human Resources and providing management with feedback.
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Collaborated with sales and marketing departments to support project rollout.
- Completed and submitted monthly and yearly reports to support executive decision making.
Manager - Business Development Operations
Milmila Tech India Pvt Ltd
Bangalore
10.2019 - 02.2020
- Onboarding Suppliers across PAN India - multiple categories(Lifestyle & Electronics)
- Ensuring effective key account management of suppliers with orders, operational queries and business growth.
- Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
- Drove operational improvements which resulted in savings and improved profit margins.
- Initiated Loyalty programs for Resellers empowering them in gaining more profit across business. Generating Sales promotions for revenue growth & customer acquisition
- Performed statistical analyses to gather data for operational and forecast team needs.
Head - Business Operations
Milmila Tech India Pvt.Ltd
Bangalore
02.2020 - 12.2020
- Develop strategies to deliver financial plans (sales, margin, contribution, inventory turns).Create, articulate and implement a compelling and holistic ecommerce strategy across all products and online assets in support of overall business growth and revenue targets.
- Work with Marketing Communications to assist in the development of plans to improve customer acquisition, retention, activation and lifetime loyalty
- Build seasonal ecommerce strategies and ensure all projects support the brand strategy and contribute to growth Drive and track online e-commerce revenue against plan
- Manage marketing and media spend and initiate new and unique marketing strategies
- Cultivate strong and transparent working relationships across the organization, ensuring open communication about the measurement of financial, programmatic and impact performance against stated milestones and goals
- Aligned organizational objectives with company mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Created plans and communicated deadlines to complete projects on time.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
Freelancer - Sales & Business Development
Freelancing
Bhubaneswar, India
04.2021 - Current
- Assisting organization(Food & Beverages) in developing sales strategies across online platforms like Zomato & Swiggy.
- Guiding the Ops team in price cut margins & significant illustrations of products to enhance company's revenue.
- Listing small scale vendors on online portals with their products & helping them achieving sales & positive revenue.
Education
B - Tech - Electrical, Electronics And Communications Engineering
Biju Patnaik University of Technology
Odisha 01.2011 - 08.2011
Skills
Account management
Revenue Generation
Strategic planning
Operations
Business development and planning
Vendor management
Relationship building and management
Budgeting and forecasting
Procurement and sales
P&L Management
Startups and turnarounds background
Fluent in [Language]
Data analysis
Timeline
Freelancer - Sales & Business Development
Freelancing
04.2021 - Current
Head - Business Operations
Milmila Tech India Pvt.Ltd
02.2020 - 12.2020
Manager - Business Development Operations
Milmila Tech India Pvt Ltd
10.2019 - 02.2020
BUSINESS DEVELOPMENT MANAGER
Diversified Energy Solutions Pvt. Ltd
11.2017 - 10.2019
Business Development Executive
Flipkart
04.2015 - 08.2017
Catalog Specialist
Flipkart
02.2015 - 04.2015
B - Tech - Electrical, Electronics And Communications Engineering
Biju Patnaik University of Technology
01.2011 - 08.2011