Abhilash Das

Blending technical insight with product collaboration to build seamless third-party integrations

• Partnered closely with the product team to define integration requirements, helping draft technical PRDs that guided development and reduced rework by 25%.
• Took part in product planning sessions and helped prioritize integration features based on business impact and technical dependencies.
• Acted as a key point of contact with over 10 third-party vendors—led discussions to gather technical details, align timelines, and launch new connectors that expanded the commercetools ecosystem.
• Built robust end-to-end automated test suites that significantly streamlined the development process—helping catch issues earlier and reducing overall release timelines by 30%.
• Helped engineering teams track integration health through internal tools and dashboards, boosting visibility and confidence in release readiness.

Led client-facing consulting engagements with companies, delivering product insights and system-level performance solutions.

• Worked as a technical consultant for 15+ enterprise clients, owning the end-to-end delivery of performance testing solutions using Akamai's CloudTest platform. This included gathering requirements, scoping test coverage, designing test strategies, and presenting actionable performance insights to both technical and business stakeholders.
• Conducted high-impact performance testing across a wide range of applications—retail platforms, real-time web socket apps, APIs, media streaming services—enabling clients to identify critical issues and improve system responsiveness by up to 30%.
• Provided ongoing monitoring and alerting solutions, helping clients proactively track system health and reduce incident response times.
• Contributed to performance readiness by implementing Akamai WAF and bot protection policies before load tests, ensuring more realistic test coverage and security compliance.
• Played a key role in maintaining and troubleshooting CloudTest environments, including provisioning new instances, deploying builds, and resolving customer-specific issues across AWS and Azure environments.
• Collaborated closely with client-side product managers and engineers to translate performance data into backlog items and release decisions—directly impacting the stability and scalability of key product features.
• Helped optimize client systems through strategic test-driven recommendations, leading to improvements such as 50% better throughput, 30% faster response times, and 20% more efficient infrastructure usage in high-traffic environments.

Ensured performance and functional reliability of large-scale ecommerce platforms through strategic testing and cross-team collaboration

• Led end-to-end performance testing for retail and ecommerce systems, covering web, mobile, API, and batch processes.
• Collaborated with developers, architects, and business analysts to translate non-functional requirements into test strategies.
• Created and executed load, stress, and soak tests, identifying bottlenecks and recommending optimizations that improved system efficiency by 20–30%.
• Supported release planning by delivering detailed performance reports and root cause analysis for production issues.
• Onsite in the UK for 6 months, where I led integration testing efforts, coordinated with multiple third-party vendors, and worked directly with client stakeholders to ensure successful release delivery.