Summary
Overview
Work History
Education
Skills
Timeline
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Abhilash Prasad

Abhilash Prasad

Marketing Executive
Bangalore

Summary

Creative Marketing Executive with holistic skill sets in digital marketing & the travel industry. Leads teams in developing profitable campaigns. Building more skill sets in Digital Marketing & Tourism activities backed up with supportive career & academic experience. Adept at working with colleagues of all backgrounds with strong problem solving skills.

Overview

9
9
years of professional experience
8
8
years of post-secondary education

Work History

Marketing Manager

Veritas Soft
Hyderabad
02.2018 - Current
  • Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic and elevated sales by 12% annually.
  • Developed at least 15 non-technical marketing presentations per year, create public relations campaigns, articles, blogs, edit/create any new content as & when required.
  • Identified target audiences and devised campaigns to match target demographics and optimize results.
  • Developed and implemented targeted digital marketing strategy to improve business performance to meet minimum 10 % annual growth.
  • Handle all travel related & Digital Marketing activities.

Customer Service Coordinator

Etihad Airways
Abu Dhabi
02.2015 - 08.2017
  • Responded to customer needs through competent customer service and prompt problem-solving urgency.
  • Handled at least 65 escalated customer complaints daily to achieve final customer satisfaction.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Monitored and reported on trends in customer interaction (different nationalities including Arabs, far eastern nationalities etc.) to evaluate processes and capitalize on improvement opportunities.
  • Expert on multi-cultural skills

Education

Digital Marketing - Content Marketing & Search Engine Optimization

Digital Marketing Certificate
Digital Academy 360
01.2018 - 11.2018

MBA - Marketing Research

St. Helens
Auckland, New Zealand
02.2009 - 03.2011

BBA - Commerce

University of Delhi
Dubai, UAE
06.1995 - 08.2000

Skills

Cultural Sensitivity

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Timeline

Marketing Manager

Veritas Soft
02.2018 - Current

Digital Marketing - Content Marketing & Search Engine Optimization

Digital Marketing Certificate
01.2018 - 11.2018

Customer Service Coordinator

Etihad Airways
02.2015 - 08.2017

MBA - Marketing Research

St. Helens
02.2009 - 03.2011

BBA - Commerce

University of Delhi
06.1995 - 08.2000

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Abhilash PrasadMarketing Executive