Summary
Overview
Work History
Education
Skills
Personal Information
Hobbies
Timeline
Generic

Abhilash Singh

.
Bangalore

Summary

Dedicated and adaptable professional with experience in customer support, operations, and data analysis, seeking to leverage strong communication skills and analytical mindset in a dynamic organization. Committed to delivering exceptional service, solving complex problems, and continuously improving processes. Eager to contribute to team success while expanding my knowledge and growing in a challenging and collaborative work environment.

Overview

7
7
years of professional experience
4
4
Languages

Work History

Customer Support Agent

Intouch CX
06.2022 - Current
  • Company Overview: Project Nordeus: Support players of Top Eleven and Top Goal, addressing queries and ensuring customer satisfaction.
  • Assisted players with gameplay and account-related issues.
  • Delivered timely and effective solutions.

MIS Executive and Data Analyst

Udaan Pvt. Ltd.
01.2021 - 05.2022
  • Developed and maintained reporting systems, handled high-value trades, and coordinated with finance.
  • Ensured order tracking and data accuracy.

Operational Executive

Udaan Pvt. Ltd.
09.2019 - 02.2020
  • Managed electronic product returns, verified issues, and maintained logs.
  • Communicated decisions to customers to maintain trust.

Customer Support Executive

Q-conneqt
10.2018 - 05.2019
  • Solved Canara Bank customer queries and helped with new accounts and balance issues.
  • Maintained trust through effective communication.

Education

Bachelor's - Engineering (Mechanical)

South East Asian College of Engineering

12th standard - undefined

Kendriya Vidyalaya Sivasagar

10th standard - undefined

Kendriya Vidyalaya Nazira

Skills

Windows (98 to 11)

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Personal Information

Date of Birth: 02/02/95

Hobbies

  • Football
  • Chess
  • PC gaming
  • Cooking
  • Movies and series

Timeline

Customer Support Agent

Intouch CX
06.2022 - Current

MIS Executive and Data Analyst

Udaan Pvt. Ltd.
01.2021 - 05.2022

Operational Executive

Udaan Pvt. Ltd.
09.2019 - 02.2020

Customer Support Executive

Q-conneqt
10.2018 - 05.2019

12th standard - undefined

Kendriya Vidyalaya Sivasagar

10th standard - undefined

Kendriya Vidyalaya Nazira

Bachelor's - Engineering (Mechanical)

South East Asian College of Engineering

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