ABHIMANYU RAMNARAYAN PRAJAPATI
Thane,Maharashtra
Summary
Retail operations professional with 13 years of core experience at D-Mart and D-Mart Ready. Skilled in store operations, team supervision, inventory management, stock control, customer service, sales support, process compliance, and daily reporting. Experienced in managing retail teams, maintaining operational standards, ensuring product availability, resolving customer concerns, and supporting efficient day-to-day store operations.
Overview
4
4
Languages
17
17
years of professional experience
Work History
Assistant Manager – Retail Operations
Avenue Supermarts Limited – D-Mart / D-Mart Ready
Thane, Maharashtra
12.2009 - Current
- Manage daily store and retail operations to ensure smooth and efficient functioning.
- Supervise, guide, and coordinate team members to achieve operational objectives.
- Monitored inventory levels, stock movement, and product availability to ensure timely replenishment and operational efficiency.
- Ensure compliance with company policies, SOPs, safety procedures, and operational standards.
- Support sales activities and ensure proper product availability and store presentation.
- Handle customer queries and coordinate timely resolution of service-related issues.
- Monitored stock accuracy and supported loss prevention and shrinkage control activities.
- Prepared and maintained daily operational reports and performance records to track store performance and support decision-making.
- Coordinate with various departments to resolve operational issues and improve workflow.
- Trained and supported employees on operational processes and customer service to enhance service quality and ensure adherence to standards.
- Maintain discipline, cleanliness, safety, and overall store standards.
- Contribute to achieving business, service, and operational targets.
- Accumulated 13 years of experience in retail operations.
- Supervised store operations across D-Mart and D-Mart Ready formats.
- Coordinated billing, cash handling, and checkout support at customer counters.
- Managed stock receiving, inward checks, and inventory records.
- Trained staff on store processes, service standards, and daily routines.
- Resolved customer issues and supported a smooth shopping experience.
- Reviewed store compliance with safety, hygiene, and retail procedures.
- Coordinated order handling, dispatch follow-up, and ready-for-sale packaging.
- Ensured compliance with safety regulations and company policies.
Education
12th Grade (HSC) -
10th Grade (SSC) -
Skills
- Store Operations: Retail Operations, Store Management, SOP Compliance, Store Standards, Loss prevention
- Inventory & Logistics: Inventory Management, Stock Control, Stock Replenishment, Stock Accuracy, Receiving & Product Availability
- Store operations
- Inventory control
- Cash handling
- Sales Forecasting
- Team Leadership: Staff Supervision, Team coaching, Cross-functional Coordination, Discipline and safety
- Business & Service Support: Customer Service Excellence, Sales support, Reporting and analysis
Personal Information
Title: ASSISTANT MANAGER | RETAIL OPERATIONS | STORE OPERATION S
ADDITIONAL INFORMATION
Title: ASSISTANT MANAGER | RETAIL OPERATIONS | STORE OPERATION S
DECLARATION
Title: ASSISTANT MANAGER | RETAIL OPERATIONS | STORE OPERATION S
Languages
English
Beginner
A1
Marathi
Beginner
A1
Hindi
Beginner
A1
Bhojpuri
Beginner
A1
Timeline
Assistant Manager – Retail Operations
Avenue Supermarts Limited – D-Mart / D-Mart Ready
12.2009 - Current