ABHIMANYU TANWAR
NEW DELHI
Summary
As a motivated and detail-oriented individual, I am seeking a Salesforce Administrator role to begin my career in the Salesforce ecosystem. With a solid understanding of CRM concepts, hands-on training, and a Salesforce Administrator certification, I am eager to apply my skills to support business processes and drive user efficiency.
Overview
1
1
year of professional experience
Work History
Technical Support Engineer
Concentrix Services India Private Limited
Gurgaon
06.2019 - 02.2020
As a Technical Support Advisor, I provided efficient troubleshooting and resolution for hardware, software, and network issues. I guided customers through technical problems, ensured high satisfaction, and documented solutions accurately. My role required strong communication, problem-solving skills, and the ability to work under pressure in a fast-paced support environment.
Education
B.Com -
IEC UNIVERSITY
Solan, Himachal Pradesh01-2018
Senior Secondary -
St.Martin Diocesan School
Delhi Cantt, New Delhi01-2014
M.C.A -
Mangalayatan University
Aligarh, Uttar PradeshSkills
- Network troubleshooting
- Technical documentation
- Remote diagnostics
- Hardware analysis
- Software installation
- Customer service
- Computer diagnostics
- Networking fundamentals
Languages
French
First Language
Timeline
Technical Support Engineer
Concentrix Services India Private Limited
06.2019 - 02.2020
B.Com -
IEC UNIVERSITY
Senior Secondary -
St.Martin Diocesan School
M.C.A -
Mangalayatan University
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