Working in a competitive environment, which demands teamwork, provide an opportunity for continuous growth and development where my abilities can find their way to contribute towards the success of the organization.
Overview
8
8
years of professional experience
1
1
Language
Work History
Platinum Relationship Manager
Kotak Mahindra Bank
Guwahati, India
02.2026 - Current
Built and maintained relationships with new and existing clients while providing high level of expertise.
Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Relationship Manager
ICICI Bank Ltd.
Guwahati, India
06.2024 - 01.2026
Maintained knowledge on banking products and distribution to provide optimal service support.
Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
Customer Relationship Officer
Bandhan Bank Ltd.
06.2023 - 05.2024
Handled a portfolio of around 300 clients.
Also was responsible for Sales and Operation of the Branch.
Priority Relationship Manager
Aditya Birla Sun Life Insurance Co. Ltd.
09.2021 - 05.2023
Joined ABSLI as an Assistant Priority Relationship Manager where I had been promoted to Priority Relationship Manager within a year.
Maintained up-to-date knowledge of industry trends, regulations, products, and competitor offerings to stay ahead in the market.
Business Development Executive
SBI Life Insurance Co. Ltd
09.2020 - 09.2021
Handled business of twelve Branches
Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
Communicated directly with customers and partners to build strong business networks and relationships.
Corporate Agency Manager
HDFC Life Insurance Co. Ltd
08.2019 - 09.2020
Heading business for HDFC Bank Rukminigaon Branch with nine specified persons
Worked closely with executive leadership to align department goals with overall company objectives.
Marketing Executive
PRAG NEWS Channel
08.2018 - 08.2019
Specialised on generating leads for advertisement on the News Channel
Planned and executed events and marketing programs to increase qualified leads.
Collaborated closely with sales teams to ensure alignment between promotional activities and revenue goals.
Education
Masters of Arts - Journalism and Mass Communication in Public Relation Specialization
Dibrugarh University
01-2018
Bachelor of Science - Botany
St. Anthony’s College
Shillong
01-2016
Higher Secondary - undefined
Arunodoi Academy
Sibsagar
01-2013
Skills
Management Skills
Well versed in Microsoft Office Tools
Effective Communication
Relationship Building
Client acquisition
Interests
Travelling, Cooking, Listening to Music
Timeline
Platinum Relationship Manager
Kotak Mahindra Bank
02.2026 - Current
Relationship Manager
ICICI Bank Ltd.
06.2024 - 01.2026
Customer Relationship Officer
Bandhan Bank Ltd.
06.2023 - 05.2024
Priority Relationship Manager
Aditya Birla Sun Life Insurance Co. Ltd.
09.2021 - 05.2023
Business Development Executive
SBI Life Insurance Co. Ltd
09.2020 - 09.2021
Corporate Agency Manager
HDFC Life Insurance Co. Ltd
08.2019 - 09.2020
Marketing Executive
PRAG NEWS Channel
08.2018 - 08.2019
Bachelor of Science - Botany
St. Anthony’s College
Higher Secondary - undefined
Arunodoi Academy
Masters of Arts - Journalism and Mass Communication in Public Relation Specialization