Abhinandan Pandey
Summary
- Acquired extensive hands-on experience in network engineering & troubleshooting, successfully designed, installed, configured and maintained complex LAN/WAN, Alvarion, Cambium, Radwin ODU, and NMS.
• Motivated team player and can adapt and learn new technologies, tools and applications.
• Having good knowledge about P2P, P2MP Links & PE to CE Connectivity .
• Strong dedication to helping customers resolve issues and cultivating a positive image of the company.
• Excel in both team environments and alone.
Overview
5
5
years of professional experience
1
1
Certification
Work History
L1.5 ENOC Network Engineer
Work at Tech Mahindra Client Location Bharti Airtel UNOC Manesar Gurgaon
10.2022
- Excellent temperament under high pressure & time constraints and Troubleshoot Networking related issues within least possible SLA
- Maintaining the WAN connectivity of Enterprise customers
- Providing Technical Support to ILL and MPLS customers
- Planning and scheduling the testing and maintenance windows of customer links for errors, low reliability and improper internet bandwidth and throughput related issues
- Taking the end-to-end ownership of faults reported by Enterprise customers
- Monitoring Bandwidth Utilization and providing the report to the L3 Teams for proper optimization of the Traffic
- Ensuring successful implementation of Change Requests needed for network performance optimization, new requirements etc
- Coordinating with Field Technician to troubleshoot the Network devices
- Handling Customer Escalation Mails and Calls
- Working for RFO and resolution in coordination with the different team
- Resolving fault and service tickets within the agreed SLA
- SD-WAN Monitoring
- Work on privilege Mode with Cisco, Huawei Router.
L1 ENOC Network Engineer
Wipro at Client Location Bharti Airtel UNOC Manesar Gurugram
05.2019 - 10.2022
- Maintaining the WAN connectivity of Enterprise customers
- Providing Technical Support to ILL and MPLS customers
- Taking the end-to-end ownership of faults reported by Enterprise customers
- Ensuring successful implementation of Change Requests needed for network performance optimization, new requirements etc
- Coordinating with Field Technician to troubleshoot the Network devices
- Handling Customer Escalation Mails and Calls
- Working for RFO and resolution in coordination with the different team
- Resolving fault and service tickets within the agreed SLA.
Electrical Maintenance Engineer
Signet Industries Limited
12.2017 - 02.2019
- Ensure all electrical wiring conforms to the latest safety standards, reducing safety risks by 99%
- Supervise five maintenance associates on assigned shift
- Schedule five maintenance on all electrical equipment
- Upgrade PLC programming and all electrical motor Drive.
Education
Bachelor of Engineering Electronic and communication - Electronic & Communication Engineering
Sagar Institute of Science And Technology
Bhopal, India08.2016
12th (Intermediate Examination) - 12th
Ganga Prasad Smarak Inter College Chauri Chaura Gorakhpur
Gorakhpur, India06.2011
10th - 10th
Lady Prassana Kaur Inter College Sardar Nagar Gorakhpur
Gorakhpur, India06.2009
Skills
- Networking
- Installation and Configuration support
- TCP/IP
- CCNA Training
- Leadership
- Self Motivated
- OSI,VRRP,BGP
- C and C
- CCNA Training
Accomplishments
NMS Tool: Radwin Manager, Cambium, ECI, CIENA, CEN, Arcos.
Remedy Tool: BMC remedy, Wimax Tracker, eCRM, M6, Putty, CFM 2.0, and DT.
Technical Skills: MS Office, Windows and Internet Applications, Outlook.
Field Of Interest
IT and Technology
Hobbies and Interests
- Playing Outdoor games
- Listening Music
- Traveling
Projects
Home Automation using Bluetooth, Minor and Major Project, 2 months, 3, Team lead
Additional Information
NMS Tool: Radwin Manager, Cambium, ECI, CIENA, CEN, Arcos.
Remedy Tool: BMC remedy, Wimax Tracker, eCRM, M6, Putty, CFM 2.0, and DT.
Technical Skills: MS Office, Windows and Internet Applications, Outlook.
Languages
English
Intermediate (B1)
Hindi
Advanced (C1)
Certification
I hereby declare that all the above information is true and correct to the best of my knowledge and belief.
Abhinandan Pandey
Timeline
L1.5 ENOC Network Engineer
Work at Tech Mahindra Client Location Bharti Airtel UNOC Manesar Gurgaon
10.2022
L1 ENOC Network Engineer
Wipro at Client Location Bharti Airtel UNOC Manesar Gurugram
05.2019 - 10.2022
Electrical Maintenance Engineer
Signet Industries Limited
12.2017 - 02.2019
Bachelor of Engineering Electronic and communication - Electronic & Communication Engineering
Sagar Institute of Science And Technology
12th (Intermediate Examination) - 12th
Ganga Prasad Smarak Inter College Chauri Chaura Gorakhpur
10th - 10th
Lady Prassana Kaur Inter College Sardar Nagar Gorakhpur
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