Abhinav Anish
Jamshedpur
Summary
Dynamic professional with a proven track record at Amazon, specializing in digital transformation and learning management. Expert in data analytics and stakeholder engagement, achieving a 15% increase in platform engagement through innovative strategies. Adept at driving performance improvement and leading cross-functional initiatives to align workforce skills with organizational goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Manager in Training
Tata Steel
Jamshedpur
07.2023 - Current
- Leading digital transformation initiatives within the Learning & Development function by integrating AI and data-driven solutions to enhance workforce upskilling and internal mobility.
- Managing the Edcast (CSOD) LXP platform, driving engagement campaigns, and ensuring platform adoption across officer-level employees.
- Administering and optimizing Coursera for Business, aligning learning content with organizational skill gaps, and strategic workforce development needs.
- Designed and implemented a first-of-its-kind skill resource mapping in a scientific approach.
- Achieved a 15% increase in platform engagement and a 30% boost in course completion rates through strategic learning interventions and analytics-driven nudges.
- Introduced AI/ML awareness initiatives through TDA (Tata Steel Digital Assistant). Held Prompt Engineering workshops to enable business teams to leverage generative AI tools in daily operations.
- Collaborating with union leaders and onboarding digital literacy for blue-collar employees and Industry 4.0 concepts.
- Created a dashboard in Tableau to track multiple L&D KPIs, such as learning man-hours, business unit touch points, and skill index.
Program Manager
Amazon
Bengaluru
11.2020 - 06.2023
- Company Overview: Amazon, Alexa, Bengaluru, Karnataka
- Operationalized business intelligence solutions and conducted advanced analytics to identify opportunities and strengths to meet business goals.
- Coached team members on productivity strategies to accomplish challenging goals.
- Provided program management expertise in lean Six Sigma strategies and agile methods, practices and execution.
- Leveraged project management processes and tools to define and execute projects.
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Worked with subject matter experts to develop and implement mentoring programs to promote better learner experiences.
- Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives.
- Managed multiple strategic projects with numerous sub-projects or workstreams.
- Demonstrated strong writing and presentation skills to develop briefs, memorandums and analytical reports for clients.
- Amazon, Alexa, Bengaluru, Karnataka
Senior Business Intelligence Analyst/WFM Lead
Amazon
Bengaluru
10.2018 - 11.2020
- Company Overview: Amazon, Alexa, Bengaluru, Karnataka
- Provided analytical, planning and coordination support on projects as assigned, reviewing, interpreting, analyzing and illustrating data to stimulate and support enlightened decision making.
- Collaborated with management to provide training on improved processes and assist with creation and maintenance of quality training.
- Conducted research and investigations into costing per skills and Average handling time per skills.
- Created and optimized records management strategies to coordinate and protect information.
- Developed monthly, end-of-quarter and other statistical reports, including analysis for leadership team and for quality improvement program outcomes studies.
- Worked with cross-functional teams to structure problems, identify appropriate data sources, extract data and develop integrated information delivery solutions.
- Collected and analyzed activity data and initiated, developed and recommended improvements to systems, processes and procedures to increase productivity and reduce cost.
- Participated and provided technical leadership in all phases of BI projects: from discovery and planning through implementation and delivery.
- Performed cleansing, de-duplication, and harmonization of data across various systems.
- Supported the planning and coordination of data governance activities.
- Developed and maintained an enterprise data architecture roadmap to improve the maturity and effectiveness of enterprise data management.
- Amazon, Alexa, Bengaluru, Karnataka
- Key achievement: Create the workaround for the existing PL/SQL codes where the issue was arising because of incorrect data input from the staging table such as duplicate records, no data found, data type issue etc.
- Analyzing the data through a weekly data check process and write Custom SQL Queries.
Test Associate/ Workflow Analyst
Amazon
Bengaluru
06.2016 - 09.2018
- Company Overview: Amazon, Alexa, Bengaluru, Karnataka
- Collaborated with developers and product owners to stay current on product features and intended functionality.
- Created accurate and successful test scripts to manage automated testing of certain products and features.
- Interacted with product managers to deliver performance issue resolution reports.
- Maintained authoritative knowledge of multiple software testing tools.
- Worked as a policy tester in Alexa unmanaged team.
- Analyzed various documents and use Cases to prepare the detailed Test Plan.
- Knowledge on SDLC & STLC Models ‡ Understanding the types of Testing.
- Comprehensive knowledge on different Environment.
- Amazon, Alexa, Bengaluru, Karnataka
Education
Bachelor of Technology (B.Tech) - Information Technology
Krupajal Engineering College
Bhubaneswar, Odisha06.2015
12th - Science (CBSE)
D.A.V Public School
Jamshedpur05.2011
10th - CBSE Board
Jamshedpur Public School
Jamshedpur05.2009
Skills
- Digital transformation
- Learning management
- Project management
- Artificial intelligence
- Employee training
- Stakeholder engagement
- Performance improvement
- Skill mapping
- Data analytics proficiency
- Business Intelligence Analysis
- Understanding of business functions
- Program leadership
- Communication
- Critical thinking
Certification
- DeepLearning.AI Data Analytics Professional Certificate from DeepLearning.AI, 13/12/2024
- PgMP, 01/01/21
- Six Sigma Yellow Belt, 04/01/22
Accomplishments
Alexa Top COP Award: Awarded for handling Quality team operations, its weekly and monthly business reviews in absence of the leader/manager.
Timeline
Manager in Training
Tata Steel
07.2023 - Current
Program Manager
Amazon
11.2020 - 06.2023
Senior Business Intelligence Analyst/WFM Lead
Amazon
10.2018 - 11.2020
Test Associate/ Workflow Analyst
Amazon
06.2016 - 09.2018
Bachelor of Technology (B.Tech) - Information Technology
Krupajal Engineering College
12th - Science (CBSE)
D.A.V Public School
10th - CBSE Board
Jamshedpur Public School
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