Abhinav Kumar
New Delhi
Summary
AI enthusiast and automation advocate with a proven track record in driving 20%+ productivity increases through strategic project management and quality assurance. Expertise in leading AI-enabled projects and automation initiatives, enhancing employee satisfaction, and fueling business growth. Skilled in motivating cross-functional teams, creating dashboards, and delivering analytics tools that elevate quality and speed. Committed to continuous improvement with numerous process excellence ideas and multiple patents in credit card operations.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Manager
Bank of America
New Delhi
09.2016 - Current
- Spearheaded SharePoint solution for documentation and testing, improving team collaboration and resource management.
- Executed comprehensive manual testing, ensuring adherence to the highest quality standards.
- Developed meticulous Test Plans and Test Cases, driving project success through detailed planning.
- Led test planning and case design initiatives, showcasing strong individual contributor capabilities.
- Conducted thorough root cause analysis (RCA), identifying project risks and implementing strategies for mitigation.
- Submitted several ideas to improve efficiency and quality in credit card processes, contributing to overall project enhancements.
Test Lead
Inventurus Knowledge Solutions (IKS Health)
Mumbai
02.2014 - 09.2016
- Developed test plan, test metrics, and test cases to evaluate system/application functionality effectively.
- Reviewed test cases, provided feedback, and created requirement documents to support timely delivery to clients.
- Ensured conformance to organizational quality standards and policies.
Assistant Manager
Mercer Consulting India
Gurugram
11.2009 - 08.2013
- Acted as primary contact for employee management issues, providing guidance and support to enhance team dynamics.
- Managed team diversity, performance, and motivation, resolving conflicts to foster inclusive work environment.
- Handled initial escalations for team issues, facilitating timely resolutions to maintain workflow.
- Conducted analysis on work trends.
- Prepared monthly and weekly dashboards.
- Facilitated work transition from onshore.
Senior Executive
Patni Computer Systems
Noida
01.2007 - 10.2009
- Trained new hires on testing protocols, enhancing team readiness.
- Identified and documented new testing scenarios to improve test coverage.
- Creating testing grid.
- Creating Expected results of test cases.
- Performed batch calculations for data analysis.
- Regression test over test cases.
- Reported issues to programmers to facilitate timely resolutions.
- Correct form kit generation (F & L Testing).
- Conducted testing of various forms.
Education
MBA ( EXECUTIVE ) -
Narsee Monjee Instute of Management Studies
Mumbai12.2023
Bachelor of Information Technology - Information Technology
IGNOU
New Delhi12.2007
BACHELOR OF ARTS -
Sri Aurobindo College, Delhi University
Delhi12.2006
HIGHER NATIONAL DIPLOMA -
Ed-excel
London, UK12.2005
XII TH -
Kendriya Vidyalaya, JNU
New Delhi12.2002
X TH -
Kendriya Vidyalaya, JNU
New Delhi12.1999
Skills
- Project management
- Strategic planning
- Executive leadership
- Team management
- Business analytics
- Reporting and analysis
- Requirements analysis
- Automation management
- AI product enablement
- SharePoint development
- Quality assurance
- Manual testing
- Training and mentorship
- Client communication
Certification
SharePoint Developer
Timeline
Manager
Bank of America
09.2016 - Current
Test Lead
Inventurus Knowledge Solutions (IKS Health)
02.2014 - 09.2016
Assistant Manager
Mercer Consulting India
11.2009 - 08.2013
Senior Executive
Patni Computer Systems
01.2007 - 10.2009
MBA ( EXECUTIVE ) -
Narsee Monjee Instute of Management Studies
Bachelor of Information Technology - Information Technology
IGNOU
BACHELOR OF ARTS -
Sri Aurobindo College, Delhi University
HIGHER NATIONAL DIPLOMA -
Ed-excel
XII TH -
Kendriya Vidyalaya, JNU
X TH -
Kendriya Vidyalaya, JNU