Abhinav Tiwari

To drive value and innovation in global procurement and supply chain operations by delivering scalable SaaS solutions, optimizing digital transformation journeys, and fostering long-term client success through strategic consulting and technology enablement.

Seasoned Implementation Consultant with over 8 years of hands-on experience in deploying SaaS-based procurement and contract management solutions. Specializing in Source-to-Pay (S2P) and Procure-to-Pay (P2P) processes, with a strong background in ERP integration, business analysis, and client enablement. Adept at leading cross-functional teams, managing complex project lifecycles, and delivering high-impact implementations that drive operational efficiency and compliance. Certified in Agile methodologies and CLM platforms, with a proven record of success across global projects in hospitality, manufacturing, and financial services.

1. Project Initiation

• Acted as the primary liaison between clients and internal teams, leading project kickoff sessions to define scope, timelines, and expectations.
• Established governance models, communication plans, and reporting frameworks to ensure alignment and transparency.

2. Planning & Requirement Gathering

• Facilitated workshops to capture procurement workflows and technical requirements.
• Created BRDs, functional specs, and process flows; performed gap analysis to align solutions with client needs.

3. Design & Configuration

• Configured SaaS modules for procurement, compliance, and reporting based on client specifications.
• Customized solution workflows, roles, and collaborated with technical teams for custom development and integration.

4. Integration & Testing

• Managed ERP and third-party system integrations via APIs.
• Developed test cases, led UAT, and resolved issues identified during testing phases.

5. Training & Deployment

• Created tailored training materials and conducted onboarding sessions.
• Supported go-live through dry runs, cut-over planning, and deployment validation.

6. Post-Implementation Support

• Delivered hypercare support and maintained issue resolution logs.
• Facilitated handover to support teams and gathered client feedback for enhancements.

• Delivered 30+ SaaS implementations across multiple domains and geographies.
• Top performer at Sirion Labs for high-revenue project delivery.
• Rolled out P2P for over 100 global hospitality properties.
• Deployed analytics dashboards to enhance procurement visibility.

Willing to work in US time zones
Holding a 10-year valid B1/B2 US Visa
Languages: English, Hindi
Tools & Platforms: Office Suite, SmartSheet, SQL Developer, D2K, Power BI, WMS