ABHINAV YADAV
Operations and Sales
Noida,UP
Summary
Professional leader with comprehensive experience of 16+years in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Overview
14
14
years of professional experience
Work History
General Manager Operations
Indosup Infra Pvt Ltd
Noida
12.2023 - Current
- Lead overall operations, sales and client service for a growing facility and project services business.
- Scaled turnover from about 2 crore to nearly 300 crore in 2 years.
- Drove close to 15 % savings on overall business through smarter sourcing, tighter process control and better vendor negotiations, contributing around 3-4 % improvement in EBITDA.
- Manage projects worth about 300 to 350 crore and ensure timely execution within agreed budgets and service levels.
- Head a team of around 30+ people across sales, procurement and operations and build strong coordination between them.
- Strengthen long-term client relationships through reliable delivery, regular reviews and proactive issue resolution.
- Set up dashboards and reviews to keep a close watch on margins, collections and working capital.
Zonal Head North Sales and Operations
Sovereign Solutions Pte Ltd
Gurgaon and North Region
05.2022 - 07.2023
- Led sales and operations for the North region with responsibility for revenue, service quality and client retention.
- Managed a team handling multiple sites and ensured smooth day to day operations.
- Planned and executed regional growth plans, opened new accounts and deepened business with existing clients.
Sales Manager
WhiteHat Jr
Mumbai
08.2020 - 10.2021
- Managed sales operations and customer engagement for assigned territory.
- Drove new customer acquisition, conversion and upsell while keeping a strong focus on service quality.
Cluster Head Operations
OYO
Gurgaon
03.2019 - 08.2020
- Handled cluster level hotel operations, revenue delivery and customer experience.
- Improved ratings and repeat stays through faster response and better coordination with property owners.
Assistant Manager Relocations and Logistics
P M Relocations India Pvt Ltd
Gurgaon
06.2014 - 03.2019
- Managed end to end relocations and logistics for corporate and retail clients across India.
- Planned, scheduled and supervised movement of household goods and commercial cargo.
- Acted as pet relocation expert for specialised moves.
Executive Freight and Relocations
FSI International Removals Division of Freight Systems India Pvt Ltd and Santa Fe Moving Services Pvt Ltd
Gurgaon and New Delhi
03.2012 - 06.2014
- Handled export and import jobs Pan India and maintained storage of goods and data.
- Prepared bills of material and client checklists and reduced forwarding and freight costs through better planning.
- Managed and controlled freight operations for inbound and outbound jobs and negotiated with vehicle vendors.
Education
MBA - Finance and Human Resources
Maharshi Dayanand University
01-2011
Bachelor of Computer Application - undefined
Radha Govind Engineering College
01-2009
Skills
- P&L ownership and commercial growth
- Strategic planning and execution
- Sales and operations oversight in diverse regions
- Customer loyalty development
- Operational excellence and process improvement
- Cost optimisation and cash flow management
- Supplier relationship management
- Team building, coaching and performance management
- Effective project management
Interests
Running for social causes, bike riding, cricket, river rafting and trekking
ADDITIONAL INFORMATION
- Awards: client satisfaction and top performance in operations.
- Worked with senior stakeholders, CXOs and large distributed teams.
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Punjabi
Upper intermediate (B2)
Timeline
General Manager Operations
Indosup Infra Pvt Ltd
12.2023 - Current
Zonal Head North Sales and Operations
Sovereign Solutions Pte Ltd
05.2022 - 07.2023
Sales Manager
WhiteHat Jr
08.2020 - 10.2021
Cluster Head Operations
OYO
03.2019 - 08.2020
Assistant Manager Relocations and Logistics
P M Relocations India Pvt Ltd
06.2014 - 03.2019
Executive Freight and Relocations
FSI International Removals Division of Freight Systems India Pvt Ltd and Santa Fe Moving Services Pvt Ltd
03.2012 - 06.2014
Bachelor of Computer Application - undefined
Radha Govind Engineering College
MBA - Finance and Human Resources
Maharshi Dayanand University