
Accomplished Senior Manager with a proven track record of 16+ years of banking experience, specializing in Finacle enhancements and RPA automation. Expert in strategic planning and troubleshooting, I significantly improved loan lifecycle processes and played a key role in a pivotal RBI Regulatory project, showcasing both technical and leadership prowess.
Part of a specialized team focusing on Loan module enhancements.
Working on delivering high-impact key projects which improve the Finacle application for the bank by gather, analyze and document client requirements.
Derive and execute test plans & cases, in an optimized manner.
Automated multiple operational processes utilizing RPA.
NPA maintainance through D2K application process.
Managing PAYCORP Payment (Non Core) application .
Part of integration with lending channel partners and non core applications.
Utilized Postman for thorough API testing processes.
Techno Functional role for Finacle Core Banking Application.
Designed and delivered project plan as per Business requirement.
Showed excellence in trouble shooting, upgrading and the delivery of required functionalities and modules.
Participates with client meetings including requirement sessions, user acceptance testing and end user training.
Simulation of issues on TEST/UAT server.
Finding the Bugs and raising with Infosys Team for rectification.
Representing the changes in CAB held by Change managers and IT stakeholders.
NPA maintainance through D2K.
NACH Loan repayment automation via Bot.
Managed support for resolving queries related to Liabilities, Loans & Advances.
Resolved various type fatal errors as facing end user at the time of closing accounts, doing transaction,
new accounts creation etc.
Resolved Interest application issues for Loans, CC, OD, and TD accounts.
Resolved all type of inventory issues and looking all type of charges issues.
Handled year end closing activity by supporting Branch users.
Navigational support for banking operations like Loan and Advances, Liabilities and Customer accounts.
Co-ordinated with Finacle-Infosys team for resolution of bugs.
Handled EOD process and coordinated with L2 team for new modules.
Resolved various type fatal errors as facing end user at the time of closing
Functional support to Finacle10 banking application in that includes Clearing, Inventory (DD,PO, Cheques), Term deposit, Loan accounts, Saving accounts, Current accounts, Account Opening and Closure.
Query writing for various report/data generation.
Creation new scheme codes /Office Accounts (Pointing/Non Pointing)/GL codes as per request received from bank or respective team.
Analysing all technical and operational issues in Banking Operations related to Banking Modules.
Necessary Rectification/ Updation through Backend as well as through Front end.
Patch Deployment done as per the Deployment form & giving respective response regarding the same.
Handelled EOD process.
Functional support to Finacle 7 banking application in that includes Clearing, Inventory (DD,PO, Cheques), Term deposit, Loan accounts, Saving accounts, Current accounts, Account Opening and Closure.
Query writing for various report/data generation.
Handelled EOD process.
Troubleshooting and problem resolution
Received best performer of the quarter in Bank of India.
Received best performer of the quarter in IndusInd Bank.
Received best performer of the quarter in RBL Bank.
Finacle
SQL
Postman(API Tool)
MS Office Suite
RPA ( Nividous Application)
D2K (NPA)