Gathering requirements : Experienced in collecting business needs from stakeholders and analyzing the data.
Documentation : I take up the responsibility for converting business requirements into User stories ,BRD, architectures, data models and roadmap (Functional and non-functional Requirements).
SDLC Champion: Steering the project through its lifecycle, from conception to successful deployment and testing by working closely with Developers and stakeholders.
Stakeholder Engagement Pro: Excelling in stakeholder meetings and product demos, fueled by exceptional communication skills.
Responsible for all agile process such as Artifacts maintenance and agile ceremonies to deliver the project.
Multilingual Communicator:Fluent in English, conversational in German and French.
Tech Toolkit Expert: Highly proficient in MS Office, Power BI, Jira confluence, SharePoint, JQL & SQL, POSTMAN, Figma.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
4
4
Languages
Work History
Senior Business Analyst
Renault Nissan Technology Business Centre
05.2022 - Current
Skillfully extracted and reported key data from stakeholder meetings, strengthening cross-functional collaboration
Proficiently managed Jira dashboards, enhancing project tracking and workflow efficiency
Skillfully steered "LINE-UP" app's SDLC, executing both functional and UAT testing, and deepened stakeholder insights through a focused 3-week business trip to France
Utilized Jira and Agile methodologies for documentation and reporting, serving as a liaison between stakeholders and users
Managed Agile Ceremonies and updated client requirements, leveraging knowledge of JQL for enhanced data analysis
Provided leadership and training to junior staff, advocating for IT advancements and process automation
Played a key role in evaluating business processes, identifying improvement areas, and implementing solutions
Conducted product demonstrations to stakeholders and end-users
Key Projects: LINEUP: Vehicle and powertrain milestone tracking application
SACRE: Data transfer platform for multiple applications
RGP: Milestone tracking and reporting platform.
Business Analyst
Bank of New York
02.2019 - 05.2022
Developed and maintained BRDs, efficiently managing projects with Agile and Jira
Executed functional and User Acceptance Testing (UAT), leading defect resolution to ensure software quality and operational efficiency
Handled a variety of operational tasks in specific functional areas, demonstrating adaptability in a dynamic banking environment
Expertly processed and managed client account openings, adhering to KYC and AML compliance standards
Managed high-volume document processing and database management with a focus on accuracy and data integrity.
Customer Service Officer
Kotak Mahindra Bank
01.2018 - 09.2018
Acted as Assistant Branch Manager, demonstrating leadership and operational efficiency
Skilled in account management, documentation, and processing high-volume transactions (45-100 daily)
Resolved customer issues effectively, building strong relationships and maintaining data confidentiality
Managed significant cash transactions and shipments, highlighting financial accuracy and responsibility.
Internship - Customer Service Officer
State Bank of India (SBI)
01.2017 - 03.2017
Assisted customers in completing financial transactions, showcasing strong customer service skills and attention to detail
Educated customers on various financial schemes and benefits, demonstrating excellent communication and advisory capabilities
Managed the examination and clearance of deposited cheques, ensuring accuracy and compliance with financial regulations
Conducted customer compliance activities, underscoring a commitment to regulatory standards and risk management.
Education
Post-Graduation Diploma in Banking and Finance -
National Institute of Information Technology
Chennai, India
06.2017 - 12.2017
Bachelor of Commerce - undefined
GSS Jain College
Chennai, India
06.2014 - 04.2017
Skills
Stakeholder Management
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Personal Information
Date of Birth: 08/31/97
Marital Status: Single
Job Id
Reference number - 5648 011583 N30
References
Sanju Thampy (Senior Manager Projects and Processes at Sky Deutschland GmbH)
Lead Engineer - System Development and Validation at Renault Nissan Technology & Business Centre India (RNTBCI)Lead Engineer - System Development and Validation at Renault Nissan Technology & Business Centre India (RNTBCI)
Senior Manager/Sr. Chapter Leader Data Science/AI at Renault Nissan Technology & Business Centre India Pvt Ltd.Senior Manager/Sr. Chapter Leader Data Science/AI at Renault Nissan Technology & Business Centre India Pvt Ltd.