ABHISHEK AMBARE
Ambarnath
Summary
As a Management graduate with excellent qualification, strong will and desire to excel in this profession, I am seeking myself to align with a company positioned potentially for strong growth in my career. The scope of experience includes Inter personal skills, Market research, a good strategist, excellent customer service, which basically involve good communication skills. Capitalizing on my previous experience with Logistics firm I am seeking a professional opportunity where my management, Customer relationships skills, Client relationship building, ability to work in teams, that will benefit your organization. Here are few of my significant qualities - Outstanding problem solving techniques with ability to handle rapid changes in schedule and shift priorities. - Excellent organizational, interpersonal and communication skills with flexibility, required to remain highly focused in a fast paced environment. -A good team player with high contribution and creative thinker - A quick learner in quickly paced work environment. - My works ethics and attitudes were well appreciated in previous organizations. Given my Managerial Skills and Client management strengths, I believe that I have skills and necessary qualification that you are looking for. I thrive on challenges and will spend the time and energy to succeed
Overview
13
13
years of professional experience
3
3
Language
Work History
CFIT - Technical Specialist
DHL Express (India) Pvt. Ltd.
09.2023 - Current
- Provide Training to Users, Address and resolve queries and requests from users, Maintain and record hardware inventory movements to ensure inventory records are up-to-date and accurate promotions on eTools, Work closely with the ESS team to coordinate the acquisition of ESS sales kits and marketing material and their supply to customers, Support the ESS team in selling the benefits of eTools to customers during ESS Marketing and Promotion campaigns to increase take-up rate and usage to facilitate the achievement of ESS deployment and upload targets, Work with and support the CFIT manager to implement the identified and approved CS intranet and internet strategies to support daily activities, Work with the Country ESS team to coordinate customer participation in beta testing of new releases of eTools, Coordinate with hardware and support vendors for supplies and maintenance services, Ensure identified ESS project benefits are measured and tracked for reporting and BDPs recorded for regional sharing
Electronic Shipping solution - HelpDesk Executive
DHL Express (India) Pvt. Ltd.
04.2015 - 09.2023
- Address and resolve queries and requests from users, Maintain and record hardware inventory movements to ensure inventory records are up-to-date and accurate promotions on eTools, Work closely with the ESS team to coordinate the acquisition of ESS sales kits and marketing material and their supply to customers, Support the ESS team in selling the benefits of eTools to customers during ESS Marketing and Promotion campaigns to increase take-up rate and usage to facilitate the achievement of ESS deployment and upload targets, Work with and support the CFIT manager to implement the identified and approved CS intranet and internet strategies to support daily activities, Work with the Country ESS team to coordinate customer participation in beta testing of new releases of eTools, Address all inbound helpdesk queries on DHL’s suite of ESS applications to resolve technical issues or where the issue requires further analysis by a field support executive on-site, arrange an appropriate date/time with the customer for the on-site visit and investigation, Initiate outbound calls and take inbound calls from customers during promotion of eTools to recommend DHL’s eTools appropriate to their trading profile and encourage its usage, Coordinate with hardware and support vendors for supplies and maintenance services, Ensure identified ESS project benefits are measured and tracked for reporting and BDPs recorded for regional sharing
Supply chain coordinator
KARTAVAYA HEALTHEON PVT LTD
11.2013 - 04.2015
- Maintaining database of clients and shipment orders, Generating Invoice, Taking care of the billing, Raising Purchase orders, Maintaining link between courier company, Maintaining stock, Forecasting Stock, Coordinating with Dispatch team, Making all kind of Dispatch reports, Work on analysis on the reports, Help to reduce the turnover time, Handling the team for packing and Dispatches, Prepare the presentations, Preparing MIS Reports, Training the Team Member, Keep a Track of All the shipments
Customer Relations Representative – Associate/CT-SPOA Agent
FEDEX EXPRESS, INDIA
04.2011 - 11.2013
- Maintaining database of clients and shipment orders, Scheduling and booking deliveries, Answering phones and taking messages, Processing mail orders and deliveries, Taking care of the new online and offline Software, Work on analysis on the reports
Education
Post Graduate Diploma in Management(Marketing) -
Welingkar education
Bachelor Of Management (B.M.S.) - undefined
University of Mumbai
Higher Secondary School Certificate (H.S.C.) - undefined
Secondary School Certificate (S.S.C.) - undefined
Skills
Hardware (Computer)undefined
Personal Information
- Date of Birth: 11/30/90
- Gender: Male
- Marital Status: Married
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
CFIT - Technical Specialist
DHL Express (India) Pvt. Ltd.
09.2023 - Current
Electronic Shipping solution - HelpDesk Executive
DHL Express (India) Pvt. Ltd.
04.2015 - 09.2023
Supply chain coordinator
KARTAVAYA HEALTHEON PVT LTD
11.2013 - 04.2015
Customer Relations Representative – Associate/CT-SPOA Agent
FEDEX EXPRESS, INDIA
04.2011 - 11.2013
Post Graduate Diploma in Management(Marketing) -
Welingkar education
Bachelor Of Management (B.M.S.) - undefined
University of Mumbai
Higher Secondary School Certificate (H.S.C.) - undefined
Secondary School Certificate (S.S.C.) - undefined
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