Abhishek Anand

Core Integra Consulting Pvt Ltd ( TCSiON )

02.2013 - Current

Improved operational efficiency by streamlining processes and implementing innovative solutions.
Delivered consistently high-quality customer service experiences by driving adherence to best practices throughout all aspects of operation management.
Implemented process improvements that increased overall operational effectiveness and cost savings.
Championed staff development through personalized training plans focused on skill-building programs tailored specifically for individual needs.
Developed comprehensive strategies for enhancing productivity, reducing costs, and optimizing resource allocation.
Optimized inventory management systems resulting in improved accuracy levels while eliminating excess stock holding costs.
Zonal CRM Audit Lead - Handle Zonal Audit of iON Digital Zone and Local Infrastructure Service provider assessment venues. Share the audit observation with Leadership and Ground team. In audit observations mainly handled infrastructure, Process compliance & Statutory Compliance related observations. Share the audit summary and detailed report in each cycle. In Infrastructure audit done regarding LAN network, Power, System, Space related observations through audit checklist parameters.
As Hub operation manager leading team of more than 80 associates to conduct online assessments of different venues. Liaison between assessment team and different client. Ensure the activities of Pre, During and Post assessment activities for project delivery with 100 % compliance.

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