Hi, I’m
Abhishek B
Technical Writer
Bengaluru
Summary
Accomplished Technical Communicator experienced in developing thorough instructive documentation across varied formats. Collaborates well with design and development teams to create clear, accurate specifications. Analytical problem-solver with excellent prioritization abilities for reliable authoring solutions in pressured environments.
Overview
7
years of professional experience
1
Certification
Work History
IQVIABengaluru
Associate Technical writer
10.2021 - Current
Job overview
- Handled migration, review, submission, and maintenance of documentation for different products complying with internal standards and templates
- Worked on developing the Structured templates for various document types
- Developed documentation for various end users such as User Guides, Configuration Guide, Upgradeability Guides, Developer guide, and End user API documentation
- Documented REST API parameters concisely with Postman and swagger for improved TTCs
- Knowledge of DDLC, SDLC, Agile methodology, Version Control system and Project management tools (JIRA) and Confluence
- Conducted usability testing to gather end-user feedback, enhance.
L&T Technology ServicesBengaluru
Engineer
07.2019 - 10.2021
Job overview
- Migrated, revised, and created various manuals such as description and operation manuals, instruction, manual, fault isolation manual, maintenance instructions, service manuals etc
- Managed allocation, guidance, review, and delivery of technical manuals for various software and systems
- Investigated source documents, assembly drawings, and engineering drawings received from clients
- Perform all responsibilities of technical writer as per Document Development Life Cycle (DDLC)
- Preparing checklists as per the project requirements for ensuring the quality of validation and verification of documents
- Submitted drafts and provided updates to clients regularly, ensuring projects stayed on track and aligned with requirements
- Conducted extensive research into products to learn how to effectively communicate them to non-technical audiences
- Worked with engineers to improve user experience, including design, UI and helping refine content
- Worked with cross-functional teams to verify adherence to regulatory requirements and internal quality standards.
CapgeminiBengaluru
Senior Analyst
12.2017 - 07.2019
Job overview
- Managed comprehensive documentation processes for LMS projects, including content creation and updates for storage products
- Coordinated with engineering teams to initiate and perform technical and editorial reviews of documents
- Effectively worked on build coordination and publishing activities
- Managed documentation projects, including planning, scheduling, and coordinating with team members to meet deadlines, while implementing a structured documentation process using MadCap Flare to improve team efficiency
- Led DITA migration from PDF/Word to Arbortext topics
- Delivered timely and high-quality documentation, supporting the team in various ad hoc activities.
Education
ACS College of EngineeringBengaluru, KA
Bachelor of Engineering from Aeronautical
Skills
MadCap Flare
Adobe FrameMaker
Adobe RoboHelp
Microsoft Visio
Snagit
Arbortext Editor
Microsoft Word
Github
MadCap central (VCS)
Postman
Swagger
SharePoint
Confluence
GitHub
HTML
XML
Markdown
JIRA
Python
REST API
HTML
CSS
Certification
A long-term course in "Advanced Technical Writing" from Tech Total softs Limited.
Accomplishments
- B.E completed with “First Class with Honors”.
- Employee of the Month.
- Appreciation from the clients for handling the task independently and
- Streamlined workflow by consolidating lengthy processes and redundant documentation that resulted in more effective and timely completion.
- Conducted substantial training for a team of new joiners and cross-functional teams.
Timeline
Associate Technical writer
IQVIA
10.2021 - Current
Engineer
L&T Technology Services
07.2019 - 10.2021
Senior Analyst
Capgemini
12.2017 - 07.2019
ACS College of Engineering
Bachelor of Engineering from Aeronautical
04.2017