Hi, I’m
Abhishek B
Technical Writer
Bengaluru
Summary
Accomplished Technical Communicator experienced in developing thorough instructive documentation across varied formats. Collaborates well with design and development teams to create clear, accurate specifications. Analytical problem-solver with excellent prioritization abilities for reliable authoring solutions in pressured environments.
Overview
7
years of professional experience
1
Certification
Work History
IQVIABengaluru
Associate Technical writer
10.2021 - Current
Job overview
- Handled migration, review, submission, and maintenance of documentation for different products complying with internal standards and templates
- Worked on developing the Structured templates for various document types
- Developed documentation for various end users such as User Guides, Configuration Guide, Upgradeability Guides, Developer guide, and End user API documentation
- Documented REST API parameters concisely with Postman and swagger for improved TTCs
- Knowledge of DDLC, SDLC, Agile methodology, Version Control system and Project management tools (JIRA) and Confluence
- Conducted usability testing to gather end-user feedback, enhance.
L&T Technology ServicesBengaluru
Engineer
07.2019 - 10.2021
Job overview
- Migrated, revised, and created various manuals such as description and operation manuals, instruction, manual, fault isolation manual, maintenance instructions, service manuals etc
- Managed allocation, guidance, review, and delivery of technical manuals for various software and systems
- Investigated source documents, assembly drawings, and engineering drawings received from clients
- Perform all responsibilities of technical writer as per Document Development Life Cycle (DDLC)
- Preparing checklists as per the project requirements for ensuring the quality of validation and verification of documents
- Submitted drafts and provided updates to clients regularly, ensuring projects stayed on track and aligned with requirements
- Conducted extensive research into products to learn how to effectively communicate them to non-technical audiences
- Worked with engineers to improve user experience, including design, UI and helping refine content
- Worked with cross-functional teams to verify adherence to regulatory requirements and internal quality standards.
CapgeminiBengaluru
Senior Analyst
12.2017 - 07.2019
Job overview
- Managed comprehensive documentation processes for LMS projects, including content creation and updates for storage products
- Coordinated with engineering teams to initiate and perform technical and editorial reviews of documents
- Effectively worked on build coordination and publishing activities
- Managed documentation projects, including planning, scheduling, and coordinating with team members to meet deadlines, while implementing a structured documentation process using MadCap Flare to improve team efficiency
- Led DITA migration from PDF/Word to Arbortext topics
- Delivered timely and high-quality documentation, supporting the team in various ad hoc activities.
Education
ACS College of EngineeringBengaluru, KA
Bachelor of Engineering from Aeronautical
Skills
MadCap Flare
Certification
A long-term course in "Advanced Technical Writing" from Tech Total softs Limited.
Accomplishments
- B.E completed with “First Class with Honors”.
- Employee of the Month.
- Appreciation from the clients for handling the task independently and
- Streamlined workflow by consolidating lengthy processes and redundant documentation that resulted in more effective and timely completion.
- Conducted substantial training for a team of new joiners and cross-functional teams.
Timeline
Associate Technical writer
IQVIA
10.2021 - Current
Engineer
L&T Technology Services
07.2019 - 10.2021
Senior Analyst
Capgemini
12.2017 - 07.2019
ACS College of Engineering
Bachelor of Engineering from Aeronautical
04.2017
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